Does the top left corner of the iPhone 6 have a slight give when you press on it? Every other corner seems to be solid except for that one corner. I will avoid pressing on it but my concern is that it may become loose in the future.
Hi all,
New IPhone 6 64Gb space grey: i noticed some small smudges/scratches on the grey sides but didn't care much since I know after few days of use I would have caused them anyway. However, tonight after two days of use I have noticed the "clicking" sound in the bottom right corner of the screen. I am on holidays now so I won't be able to use the 14-days refund, but I will return it for a new one as soon as I am back...700 euros of device should be flawless.
These screws are not internal. They are external. And by "accessing" them it should not void any warranty. I had this issue and replaced one phone to have it happen on the new one, and my girlfriend's phone. So I finally bought some screwdrivers on amazon. And that seemed to do the trick. Though I would say tighten gently. Stripping is a possibility, and they don't need to be screwed too tightly.
I bought these:
I had the clicking issue in the top right corner of my 6 Plus screen. The screen itself wasn't loose, but the clicking was happening. This may sound counter-intuitive, but I solved my issue by loosening the two screws by the lightning port until they were flush with the casing. In my case, it seems the screws were over-tightened, and the screen was not allowed to settle inside the casing properly. I don't guarantee this will work for everybody, but it worked great for me. And of course you'll have to by a device screwdriver kit to do this (good ones can be found on Amazon). Try this at your own risk!
I bought my iPhone 6 in October and had it replaced 5 times by now. The first one had a defective "Home button", the second suffered from a clicking sound when I slightly pressed the screen in the top right corner, the third had a clicking sound in the bottom right corner, the forth I have got replaced yesterday has the exact same issue. At the moment I'm waiting for my 5th iPhone 6 hoping this one is fine. If not, I gonna ask for a refund and turn my back on the iPhone 6 probably going back to another brand. I used plastic phones from Nokia, Blackberry, Samsung for years and never had a hardware issue. It's a shame that such an expensive phone has such a bad quality.
I just got my 5th replacement and it seems there is no clicking in no corner. I keep my fingers crossed that it remains like that. Though I made an appointment for next week just want to play it safe😀
I have just solved this problem. I bought iPhone repair kit for 2$ with a specific screwdriver and just tightened two bottom screws. And that's it. Same solution was helpful for my wife's iPhone. So, this is the solution. No need to waste time replacing your phones.
I have been experiencing for some time the same problem in the bottom right corner. Problem here in Greece is the service, since we don't have any Official Apple stores. Will give it a go with the repair kit first.
My new iPhone 6 is clicking when I press the lower right corner. I'm in Roatan and it's quite the mission to get to a Genuis bar. It started just two weeks out of the box. I'm kinda bummed although I love it. Hopefully it will be replaced or fixed on the next trip to visit mom. Does anyone know why this is happening?
Hey guys, yet another update:
Earlier in May my iPhone 6 stopped accepting the charger, although it was the original one and worked on my brother's iPhone 5C
Long story short, I got it replaced for the second time and yet again the new one crashed two days later
Apple gave me a $150 gift card to their online accessories store
The iPhone that was replaced for the third time had a raised screen on the bottom right corner, so they replaced it once more
This new iPhone - my FIFTH one since September, the screen makes those popping sounds on both, the bottom right and left sides of the screen
I will probably replace this iPhone once again before my warranty ends in September, making that (hopefully only) SIX iPhone 6's that I have gone through
This is a major issue with Apple iPhone 6 replacement! I do not know how they passed through QC but those replacement phones are terrible. I had a pair of iPhone 6 128GB retail out of the box and both had the front camera lens alignment issue. I brought in to Apple store and they refused to repair, instead they replace me a second hand version and the screen is loose that you can press it. Same thing happen to my wife's phone and when they gave a second one I inspect and it's even more worst than the other one. I asked for a 3rd one and it was dirty...I can actually see the greasy dirt stuck in the edged between the lcd and the frame. I demand another one and they refused and said they already replaced 2 even though both of those are defective and still not even power on. Genius bar manager told me it was part of the Apple's manufacturing process and I was so shocked that she actually said that to me.
Long story short they replaced me 4 iPhone 6 already and they all experience loose lcd screen that you can press it down and feel it. I have another appointment which make it a 5th times.....just hard to believe it was an Apple product! I wonder if anyone at the corporate office aware of the issues.
I have the same problem, took 3 month old iphone 6 to the nearest apple store yesterday (1 1/2 hour drive away) and got it replaced. since this morning the new handset is now doing the exact same thing!! I am not prepared to travel 1 1/2 hours to an apple shop again 1 day after getting a new phone!!!
Its terrible that after a span of almost 1 year after launch still Apple cannot fix this problem.
I bought iPhone 6 64GB version and after few days i noticed that top right corner is loose. I remember this issue when iPhone 6 was launched last year but was quite sure that Apple would have resolved it by now. Alas moreover Machines at Malaysia cannot give hand to hand replacement even i am within week time rather i have to wait for 14 days for replacement and what next the problem will again pop up as Apple still didn't fix the issue.
Highly disappointed by Apple quality of product. Its one of the most expensive phone on planet.
Brought my two iPhone 6 128GB to Apple Store today and the technician saw and admitted there is a problem with then screen loose and clicking but the Store Manager state he didn't see anything wrong with it and refused to fix it. Even the front camera lens or blades got misaligned but still refused to fix and keep saying they're functionally fine....I got really ****** because it's my 7th times trying to get it fix or replaced with the same issue while still under warranty.
Well, dear Apple the phone of course functionally fine but the hardware obviously has issues and need to be fix to those customers affected!
To investigate the case myself, I purchased three (3) brand new iPhone 6 128GB Gold, Silver and Space Gray at the store and went home open it out.....and guess what? All three phones looks very dusty, the protect plastic scratches like it's been opened before and most importantly the screen is loosing as well!
I just cannot believe it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Something must be wrong at the assembly or packaging line. I never seen such dirty iphones out of a retail box before but this time I experience three (3) at the same time.
Now the stores claiming they see nothing wrong with it and said that's the way Apple manufacturing. Now waiting for my advisor the response and see what action to take next.
#frustrated
My experience with Apple iPhone 6, this is my letter to Applecare:
On Monday I received the replacement device for my iPhone 6. As you can see from my case, I have replaced this phone 1st time in Service center 14.05.2015 (when I have been using the faulty phone that had the front camera shifted for 1/2 a year). After this I have been receiving replacement devices which all were faulty more than 8 times with all different sort of problems, but mostly front camera crescent, cracks, some objects inside front camera and moving screen. Apple service center has checked and confirmed each and every fault I have had.
Since I felt that the Service center cannot help me, I returned the device directly to you - Applecare. You replaced the phone 3 times. Sending brand new faulty phones back to me. In total I spent 60 days replacing the production wasters.
The phone I have now, this replacement, has the screen not fitted properly, so it moves when gently press on it near the volume buttons (I went into a shop today and checked other phones there, they don't do that of course) ..
Now I am not sure if the camera will shift forming a crescent in near future or anything else bad will show up to the replacement you sent me.. But what I am absolutely sure is that Apple iPhone 6 is the worst quality product I have ever had and there is no point really in replacing the phone, since it comes back faulty with the same or some other problem. Except a strong feeling that I want to have a quality product Apple promises, but doesn't deliver.
So, basically, even though you have replaced the device more than 10 times, I am very unhappy with the result, since I still have a faulty device. It is working for now, so I will replace it later (probably) as well as (probably) place a complaint to the Consumer Rights Protection Centre, but I am just sick and tired of the process for now and can't be bothered on paying the lawyer and spending any more time on this currently.
So, truly, this is the worst device I have ever had. Since it is faulty to start with and it gets replaced by factory wasters.
I can only throw out the phones of course, but that is stupid and does not really make sense, since it is quite expensive, as well as I bought everything Apple last year November - phones, iPad, tv, airport, macbook etc. and they are supposed to work best together.
I thank you all for your kind patience and understanding. The service you provided was outstanding.
I can only feel for you, that you have to service the lowest possible quality product.
Have a very nice day.
p.s.
Just to mention - during the same time, my wife's iPhone 6 was replaced 4 times due to cracks and screen movement. The screen moves also now on the replacement device, but I am simply sick and tired of continuing the replacement process since it proves to be pointless. So as I said, the device is clearly faulty, but I will proceed maybe later.. However probably pointless. Also - I replaced iPad air 2 twice at the service center due to production faults.
Yes!!! I have the exactly problem at the same spot!!! My iPhone 6 screen is a slightly loose and have a clicking ... Shame on you Apple... A lot of iPhones and never see this kind of cheap smartphone problem before... I will sent for change....
loose screen on the iPhone 6?
