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Level 1

5 points

iphone6 not charging

I just got a new iPhone6 and have only successfully charged it a handful of times. I've been using the adapter provided in a wall outlet with hit or miss results (a success rate of about 50%) and when I last tried it I tried several outlets and was not able to get the phone to start charging at all. When I plug it into my macbook air to charge it shuts off my computer immediately (I don't even have to have the phone plugged into the other end)!

Any one else experiencing this problem?

iPhone 6, iOS 8, charging

Posted on Sep 22, 2014 8:22 PM

Best reply

Deadeyedshooter8

Level 1

4 points

Posted on Mar 5, 2017 9:18 PM

Cleaning the charging port with a paper clip totally worked!! It was full of dust that prevented my charger from fully going in, now it makes sense that I had to do all that wiggling. It was packed with dust all along, and I know why, it's because I usually keep my phone in my pants pocket which gathers lint. My headphone jack was also packed with dust.

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29 replies

CalebLA

Level 1

75 points

Mar 31, 2015 9:06 PM in response to Vikon42

I had a problem with this also. Perform a soft reset by holding down both the power and home button until the apple logo appears. Solved my problem immediately

Apr 1, 2015 12:23 AM in response to CalebLA

I plugged into my Macbook and opened iTunes. iTunes showed that the phone was charging but the phone did not show that it was charging.

Turned phone off (not powered down just off) and when I turned it on again it showed the correct charge and I could plug into the power adaptor no problems.

tromba25

Level 1

0 points

Jul 1, 2015 11:41 AM in response to cub-mex

Thanks! I just cleaned mine out with a paperclip and there was so much junk in the port. I guess it was collected from my jeans pockets over the past few months. I'm surprised how much there was in there...no wonder it didn't charge!

Aug 1, 2015 8:22 AM in response to cub-mex

Thanks! I used a paper clip and found that there was a lot of pocket lint inside the charging port, from carrying the phone in my pocket. Once I cleaned out the port it charged up fine.

Aug 24, 2015 12:51 PM in response to Stephen Bayle

the iPhone 6 lightning connector is almost microscopic. The amount of charge that can flow through this connector depends on how much of the connector makes contact with the phone contacts. If there is any dirt in the port then this will increase the resistance and so the Phone will not charge properly and might throw up incompatibility messages etc.

Prolonged use in this condition can burn the connector out on the phone and/or cable. This has just happened to my wife's phone so a trip to the Genius Bar will be required for this assuming you're covered under a warranty for a free replacement!

**** design really!

yussss

Level 1

0 points

Sep 8, 2015 4:51 AM in response to cub-mex

Thanks for the idea. I tried your method, didn't work.

Then i folded a Masking Tape (http://hammamcoqatar.com/NewProducts/big/tape001_big.jpg) outwards (sticky side to the outer part) into a rectangular shape, similar to the charging input shape and stuck it in, took all the dust within three to four insertions. I don't know how safe this is exactly but it worked for me quickly as I didn't possess any spray duster on me at that moment. I guess using the normal scotch tape would be better.