Remove device from "My Devices" list in iCloud.com "Settings"

Just called Apple (iPhone 5c still showed under icloud after logging out of iCloud and find my phone and resetting phone)with the same issues, they were able to take off this phone from iCloud completely.

A different context:

1. My current phone is an iPhone 6 which I upgraded from my iPhone 4S

2. I gave my old iPhone 4S to my spouse

3. My iCloud Account still shows my old iPhone 4S

6. How do I remove my old iPhone 4S from iCloud?

Any suggestion?

A different context:

1. My current phone is an iPhone 6 which I upgraded from my iPhone 4S

2. I gave my old iPhone 4S to my spouse

3. My iCloud Account still shows my old iPhone 4S

6. How do I remove my old iPhone 4S from iCloud?

Any suggestion?

A different context:

1. My current phone is an iPhone 6 which I upgraded from my iPhone 4S

2. I gave my old iPhone 4S to my spouse

3. My iCloud Account still shows my old iPhone 4S

6. How do I remove my old iPhone 4S from iCloud?

Any suggestion?

Before your wife starts putting her stuff on the iPhone 4S, you first need to get all of your old information off of it and get it out of iCloud. Go to Settings / iCloud / Find My iPhone (turn off) / General / Reset / Erase All Content and Settings (Clears everything and restores to factory condition.) Next, there are a few places where your device is still listed; delete the device from "Manage Devices" in iTunes, and from supportprofile.apple.com under "My Products." However, the device will STILL be listed on the iCloud site under Settings / My Devices for 30 days (after which it will become inactive and drop off). You cannot delete it from the site yourself, but you can call Apple and have a senior advisor delete it on their end if you are in a hurry.

My 4s dissapeared after approx 2 months of selling it and activating my new 6 PLus

Anyway, I don't see why this is such a big issue for people? This will not stop a new user settign it up for themselves as long as the device has been signed out of iCloud and wiped.

Same problem for me my old iPhone 6 is still in My Devices list.

I am also having this problem, except unable to remove old Macs. I just recently set up a new iMac by restoring from the backup of my previous machine. This apparently creates two separate machines, as they have different serial numbers (the ends of which can be viewed in that device list in iCloud on the web).

Further, this is preventing the Messages and SMS sync from working correctly. One of the "phantom" Macs is showing up as the only option in the Text Message Forwarding options in Messages on my iPhone 6. However, the current version of that device (the restored and currently online version) does not even appear as an option.

This solved my issue as well. On my old iPhone I had to set it up again, and then go to Settings > iCloud and tap Sign Out. My phone is still "signing out" after 10 minutes and I suspect it will never finish signing out, but at least, when I refresh the iCloud Settings page in Safari on my MacBook, I see the old phone is finally removed. No reset procedure work except that: manually signing out before erasing the old iPhone. I was running iOS 8.2 on an old iPhone 5.

same Problem here, no solution! 😠

My gosh, i don't think I've heard such whining except in my 4 year olds day care class. The intent of Apple wasn't to create heart ache it was to improve a security feature introduced to protect the consumer. Picture this, it may be hard for some of you, but I'll be as basic as possible. You the consumer of iPhones, go to a coffee shop with your spanking brand new iPhone. While sipping your latte you realize that you have a sudden urge to bee line to the restroom. Inadvertently leaving your new iPhone on the table unattended. While Joe Schmuckatelli notices the iPhone and makes way to your table and pilfers it in broad daylight. He exits the coffee shop to an alley around the corner where he has stashed a laptop. He hastily puts the pilfered iPhone into restore mode, connects it to the laptop restoring it to factory settings. Which in the past would of given him a new iPhone to do with what he wanted. He could use it until the IMEI was blacklisted, in which case it's been known criminals have been able to spoof a new one onto the phone allowing for another period of usage. And there would be not one thing you as the consumer could do to stop, hinder, or track down your stolen phone. Apple has done things that may not be all to well documented, but they are in place to try and cut down on the success of the blackmarket when they get an iPhone int heir hands. They introduced the iCloud Find My iPhone, which by the way works for al their products. to have the chance to locate a device so authorities could be more active in reclaiming stolen items and have a chance to find the items. But holes were found in that technology. Then they went to the next step with this latest iOS release permanently linking the phone to an owner after registering it with an iCloud account and having that information stored on a protected area or chip in the device that could only be wiped by bricking the device and making it become unusable. What that means is, if you don't sign out of iCloud before you release it, and the new owners wether legit or not, when the phone is reset and returned back to factory installation, your iCloud account will still be on that device and CAN NOT be registered with a new one until you release it, it's called an activation lock. So while you are sitting there with your OCD in over drive, try to think about cause and effect, it's not there to harass you or make you post incessant whining posts in support forums its an attempt to try and fight back against the evil doers that want that precious iPhone for profit from out of yours and Apple's pockets.

I can't wait until more of these newer phones start getting dated and people trade in, resale, give away, and don't sign out of iCloud, and if they are legit transfers, get emails from strangers or family asking "what kind of joke is this, we can't activate your old phone cause its asking for your iCloud password" then you have to make a descision, do you give them your pssword.......OMG I can't do that they will have access to everything......LOL. Food for thought people. I'm outta here!

Call Apple Support, they can fix this from the back end. Took about ten minutes including the time spent having my call elevated to a senior rep who had to consult with his superior and call me back. He was able to remove my old iPhone from 'My Devices' on the settings page of iCloud.com after I answered my security questions. Excellent customer service from apple on this issue.

Just spoke to Britany at Apple Support and she was a senior there and as long as she had my permission she deleted all the old devices. Worked a dream!

'Add or Remove Trusted Devices’. There is no such item.

Hi,

Please I need an assistance on how to contact a user of an iPhone 5 I bought from a friend in Ghana but unfortunately is icloud locked and don't know the owner. Please what is the best way to remove the icloud lock?

Thanks