iPhone 6 screen easily scratched?

Oops! Need to read more carefully.

The only smart thing to do is get a case and perhaps put the glass cover on the front to save your phone.

Or skip wasting money on something that ruins the beautiful design of your phone and read my posts here and get yourself a new phone. That's if you have this problem.

It would be nice if this thread could go back to why it was started in the first place. That means no posts about cases, screen protectors and any other bs that is not related to this thread.

Thanks in advanced for your cooperation.

Sorry, but you don't get to censor people. If someone wants to suggest a case or screen protector, they have as much right to post in this thread as you or anyone else. I find it amusing that people get all in a tither when theirs a thread about an issue and someone like me posts I don't have the problem. I mean, how dare me offer another users perspective who's phone isn't scratched, right?

I have had my iPhone 6 for about 3 weeks and just noticed several hairline scratches on my screen! I, like many others on here, have owned several iPhones/iPads (4s, 5s, iPad 2, iPad Air) and have NEVER had a scratch on the screen. I take very good care of my phones and have never used a screen protector. These phones are obviously susceptible to the scratches. I'm sure this issue is going to snowball from here. Hopefully Apple agrees to replace the screen on these phones at some point. If not, this may be the last Apple product I buy if this is how the screens will be from this point forward.

As other's have done, start an online chat with Apple Support as it seems they've been agreeing to replace phones that have scratched so quickly.

Apple Support only sent me to the Genius Bar.

Wouldn't do anything else. What do I need to say?

I did try to chat online with customer service and he told me that ai didnt have to worry about it and to go to an apple store so they can verify my phone... That is going to be a waste if time...

Chat with someone else. Be sickening sweet. Tell them you've babied your phone and direct him or her to this thread and show that other's who have experienced the same issue have been offered replacements.

Tell them that you spoke to someone on chat. Also make sure that you ask the person on chat if this is something that can be covered under warranty (it can be)came bring that up as well (this will get around the cosmetic damage BS). he nice and courteous and explain your disappointment, anger is a bad thing though.

this is what I had to do by the way.

So, they directed me to the Genius Bar too. Do you guys think they will for sure not fix or replace it at the Genius Bar? If so, I can go back on chat, if you think that is the best course of action.

I actually completely disagree with you rbrylawski. I've seen some of your comments being helpful and insightful and others completely off subject. More off subject than helpful. You are not experiencing this problem unlike other people, myself included. I found a solution to getting a replacement you didn't. So when it comes to filling this thread up with useless information, you are at the top of it. Do you really think that Apple will catch wind of this problem when this thread primarily talks about screen protectors and cases? I think you know the answer to that. In all respect you have no have place in this thread. Simply because you don't have this problem. People go here to find a solution not to read about a bunch of bs.

*** To everyone that is experiencing this problem. ***

If you want a real solution to this read my other posts or any other users posts that talk about contacting Apple Support Chat.

Be nice tell them, tell them about your problem explain to them there is a community of people on Apple's own Support Community website. Explain that others have experienced this and have received a replacement. If you feel like you've hit a roadblock ask to speak to a senior rep. That's exactly what I did and I was successful at it.

I hope you are all successful.

This could mean that they finally have made a case for it. So if you go to the Genius Bar they may be able to help you because Apple now recognizes this a problem. So hopefully you can skip talking to Apple Support Chat and go straight to the store now.

Let us know if that is the case. If it is we will all now know that Apple is aware of this situation and will replace our phones on spot rather than going through an alternative route.

Sounds good. I have my appointment with the Genius Bar on Sunday and then I will report back to you guys how it went. I can usually be pretty persuasive...so we will see.

No guarantees for sure. However, bring up that the screen can be defective (from your chat, also take note of the ID number/case number for reverse lookup) and that they sent you here to get the phone looked at. Don't leave unless they replace the phone or at least test the quality of the display.

I was sent to an Apple Store to have them verify the issue, it was replaced as they shouldn't scratch this quickly.