iPhone 6 screen easily scratched?

silverbullet12683 wrote:

I am well aware that it is highly unlikely that four different brand cases would be defective which begs the question is the phone really a case of poor quality because again phone has never been in a pocket it has always been in hand

My device has no scratches, nor due the multitude of devices I work with have scratches. So either your device is an anomaly, or else the only other factor is the user.

psikofunkster wrote:

Not that unlikely, ipads air 2 popping the same situation.

I missed the part where we were talking about iPads.

My money is on anomaly given I turned off the iPhone 6 plus last month put it back in the box went back to using my iphone 5 but took it out today and noticed 3 new scratches

silverbullet12683 wrote:

My money is on anomaly given I turned off the iPhone 6 plus last month put it back in the box went back to using my iphone 5 but took it out today and noticed 3 new scratches

Then contact Apple for your options.

silverbullet12683 wrote:

My money is on anomaly given I turned off the iPhone 6 plus last month put it back in the box went back to using my iphone 5 but took it out today and noticed 3 new scratches

Okay.

You did not notice them before you put it back in the box.

Or you scratched it putting/removing it from the box.

Or are you suggesting these scratches are spontaneously appearing out of nowhere?

Hi,

It's highly recommended to use a Tempered Glass screen protection to avoid scratches on the screen unfortunately the LCD of the iPhone 6 is more thinner than the iPhone 5,5s etc.. and the scratches are more common to see on it.

The scratches were not there when placed in the box where they are does not come in contact with any part of the box as for taking it to Apple I get the same answer cosmetic damage is not cover its ruled as normal wear and tear even worse they said it's not a known issue when I walked the store manager around and showed him every phone they had on display had the same thankfully during that walk around with the manger four people over heard the conversation put the display phones down and walked out of the store

Same here. Me and my wife both have a 6 and my wife already has some massive and deep scratches after 2 months, but she has it in her bag with all her other stuff..mind you she did that with her 4s as well and that was scratch-less after almost using it for 3 years. I take a lot better care of my phone but even I saw 2 scratches on the screen already! So I bought 2 glass screen protectors or shields. The only thing I regret is that I did not do that straight away because obviously I can still see the scratches under the glass shield. Besides that I think it is by far the best phone out there and I love it but the hardness of the screen is clearly a production failure because the whole idea to fit them with sapphire glass fell through. Very bad planning on the engineering side.... Does anybody know if Apple replaces them for free or if there is a way to polish the scratches away? Obviously I would still put the screen protector back on afterwards.

silverbullet12683 wrote:

The scratches were not there when placed in the box where they are does not come in contact with any part of the box

So you ARE saying they "just appeared" with no physical contact of any kind with anything to the screen.

Wow... That is SPOOKY!

Don't worry it was just a liiiiiittle out of topic friendly reminder. Still both exemplify Apple's 2014-2015 lack of quality though...

No reason to lie. I don't expect a 100% scratchproof display, but I expect at least the same resistance like I experienced with my iPhone 4 with technology from 2010.

I write here to alert people and make them aware to put a display cover on their new iphone 6 immediately.

Otherwise happy with the phone. Apple user since 1989. :-)

silverbullet12683 wrote:

The scratches were not there when placed in the box where they are does not come in contact with any part of the box as for taking it to Apple I get the same answer cosmetic damage is not cover its ruled as normal wear and tear even worse they said it's not a known issue when I walked the store manager around and showed him every phone they had on display had the same thankfully during that walk around with the manger four people over heard the conversation put the display phones down and walked out of the store

Gee, good for you. That just shows me that you're acting like an irrational person in the store, being rude & disrespectful just because you don't like the answer you've been given. If four people overheard you and left the store, then that means you were making a scene.

If by scene you mean showing the store manager each phone in the store while talking above a whisper then yes I guess I was

silverbullet12683 wrote:

The scratches were not there when placed in the box where they are does not come in contact with any part of the box as for taking it to Apple I get the same answer cosmetic damage is not cover its ruled as normal wear and tear even worse they said it's not a known issue when I walked the store manager around and showed him every phone they had on display had the same thankfully during that walk around with the manger four people over heard the conversation put the display phones down and walked out of the store

because if you go into an Apple store and look at iPhones, you are REQUIRED to purchase one immediately.

silverbullet12683 wrote:

If by scene you mean showing the store manager each phone in the store while talking above a whisper then yes I guess I was

If the four people left because of your conversation, you weren't talking 'just above a whisper'. And how do you know they left because of what you said? Did you follow them? Did you ask them? Are you psychic? How do you even know they overheard the conversation?

Is it magic?