Verizon iPhone 6 Signal Problem

Well, I've been having the exact same issue as everyone on this thread - Verizon, 64GB, etc. I'm not sure if the color matters but my 6 is black/space gray. I had an appointment today at the Apple Store and the tech replaced my phone on the spot after running a few tests. She said she 'thought' it was the SIM reader, though she said if I still have issues going forward the next step would be to try replacing the SIM card itself.

I really wasn't able to test the signal strength of my new phone today - other than being around the house - so I'll report back tomorrow after being at work where I'll know if my signal issues have been fixed with the new phone.

Hi, same boat (Verizon 64GB silver), I was wondering did the apple tech run an actual diagnostic on your phone? I say this because you mentioned the SIM card reader could be the problem, and for me both the verizon store & online support tech had wondered if the SIM card reader was defective.

Ok Im my phone black/dark Gray 128g, I got the SIM card replaced on Thursday at verizon store I still had a few calls fail, I went Apple store and they run a Diagnosis and found 28 fail calls out of100 they said it was due to software problem they updated with 8.2version which everybody should have now this was on Saturday and I'll have to say I have not got any problems making or reciving calls, hope they were been ones and there was is a software issue,,

i have the black/grey 128g for 4 days and am having the same issues. poor signal quality and dropped calls. I can't even make any calls from inside my house. Even at my office I have a poor signal I contacted Verizon and after going through the usual tests (reboot, reset network, etc) they have started to investigate. I hope whatever it is, (software, hardware) that it gets resolved quickly.

Same issues here. Verizon Space Gray 64GB. Seemingly everytime I look down and expect to be on LTE, I am on 3G. Turning airplane mode on and back off gets me back to LTE, but it is very frustrating.

I'm not sure if it is related, but I also have the same issue with Wi-Fi not staying connected. This is a bigger issue in my opinion because of the potential for overage charges. Turning wi-fi off and back on resolves the issue, but I can only do this when I notice it.

OP- Your poor service at the Apple Store disappoints me in that the one who helped you was.. unconvinced, right? I don't approve of any tech comparing phones by saying they both have "weak/2 bar signals" to be a credible response to our signal problem. Give me an iPhone 6 on the same carrier that can hold a full LTE signal is the solution we're looking for. I avoided the time consuming trip to the Genius Bar for this reason unless it was a last resort. But thank you for the update, it's still helpful & saves us the trip.

Good news, my new replacement will arrive ahead of time; silver 64GB tomorrow. So I'll be back with an update asap.

This is the problem of iPhone 6, not T-Mobile or Verizon. The phone has very bad Wi-Fi and cellular reception, you can check out this video: https://www.youtube.com/watch?v=NKF1jLhdYBg

FrozenOceanMD wrote:

I have an iPhone 6 64gb on Verizon Wireless. I have noticed a problem with my cell signal/reception. In an area where I have 5 bars in LTE, it will seemingly drop to 2 at random. Then, if I make a call, the bars will come back up to 5 after the call is complete. It will do this multiple times throughout the day. The other day I had 5 bars in LTE and tried to make a phone call. When I did, the phone dropped to 1 bar and I got multiple 'call failed' messages trying to complete the call. After I hung up, the bars would go back up to 5 in LTE. A couple of days ago, I had full bars in LTE but could not do anything with data. I had to shut my phone off and restart to get the data to work again. Is anyone else having this or a similar issue?

Hmmm...ok, I'm not really sure what to do. So I'm the guy who went into the Apple store on Sunday and got a brand new 6 due to the issues being described. To answer a question someone asked, yes - the Apple tech did run some tests. She went through everything very quickly and her diagnosis was "it could be the SIM reader". It sounded like she didn't find a smoking gun showing it was SIM related, but she didn't fight giving me a new phone...she actually suggested it without me asking.

So, back to me not being sure what to do. I had a full day under my belt of testing the phone at work, and I will say that overall my signal was better than my original 6. However, the only call I had today I dropped after about 5 minutes (just sitting at my desk). Also, the signal strength still isn't where it needs to be based on direct comparisons of others' Verizon iPhone 5 and 5s's. Also, I'm going to do a few more Speedtests tomorrow but the ones I did today were very poor (~1 Mbps on 2 bars of LTE...).

Now the big thorn that just got stuck into this situation for me is wifi... I just had an issue where a Youtube video was freezing up on me at home, so I quickly ran a Speedtest on my phone and my MBP at the same time. My MBP returned 2 consecutive Speedtests around 60 Mbps while the 2 consecutive iPhone 6 Speedtests all registered LESS than 1.0 Mbps. I rebooted the iPhone and it jumped back up where it should be to 60 Mbps.

I have a strong feeling there are major connectivity issues with the 6's, so I have to make a decision soon before my 14 day return policy at Verizon is up. Decisions, decisions...

I am having the same issue. Rebooting multiple times a day to resolve the issue and restore connectivity. Based upon the fact that rebooting works, it has to be a software issue. Patiently, yet not so patiently, I am awaiting a fix from Apple. Running 8.0.2,, did not address this issue and may have created it.

As an Apple investor, I am watching very closely as these are serious issues that will affect the customer experience. And may have an effect on the brand for years to come depending upon how it's addressed. Please Apple address quickly!

I'm joining the hosts of others who are experiencing significant lack of bars with the iPhone 6 on the Verizon network. I have a 64 GB space gray iPhone 6. I live in the metropolitan DC area and frequently only get one to two bars of LTE data around the DC area, NOVA area, and Maryland. Others with iPhone 5's or other phones are getting full bars in the same locations where I'm getting one. The data is very slow and I've had many dropped calls. I have an appointment with the Apple Store on Wednesday so we'll see how they can help me. If that doesn't work, I may just return it and get a galaxy note. I was on the edge to begin with and now with these issues, I'm not going to get stuck in a two year contract with a crapy data connection. I'll keep you posted what they do at the Apple Store.

I am also having issues with my space gray 64GB verizon. The internet is lousy, especially when 2 bars or less on LTE. The phone is also horrible on wifi in my house, whereas my previous iphone, ipad and ipad mini are all FINE. WIll book an appointment with apple soon

from all the comments so far I'm beginning to wonder if this may be a hardware issue and not related to the software or the carrier. like a previous poster stated, my window to return is also closing so I am now going to have to seriously consider sending the phone back to verizon