iPhone 6 bluetooth issues

I upgraded from iPhone 5 to iPhone 6 and i've been having issues with bluetooth connectivity, when connecting my LG Tone Plus (LG HBS-730) headset i can't answer calls from the headset button and also i get an out of range message sometimes and this wasn't happening with my iphone 5 on IOS 8, i tried the headset in my wife's iphone 5 IOS 8 and it works fine. With my Motorola Buds i'm having the same issue with answering calls from the headset button. Any input on this?

iPhone 6, iOS 8

Posted on Sep 24, 2014 9:36 AM

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57 replies

Sep 28, 2014 9:00 PM in response to mjarch

I faced the same issue with my 2014 Honda Accord on the very first day (09/19). As per the apple support, the backup restoration from my iPhone 5s to iPhone 6 messed up my settings. So, they advised me to reset settings to factory default. After doing so, I was able to pair my phone with Plantronices Edge and to Honda Link. But today again I faced the similar issue, and I thought the upgrade to iOS 8.0.2 would work. I upgraded my phone and the bluetooth started working again for sometime and again it stopped working. I don't see bluetooth issues being addressed in iOS 8.0.2.

Also I do see some issues with FaceTime calls. The incoming FaceTime calls are being notified in my mac and iPhone as the devices are synched with the same apple Id, and when I receive the call on my mac the iPhone FaceTime call doesn't get disconnected properly and the phone gets hung.


Apple, request you folks to address these. Thanks.

Sep 29, 2014 8:00 AM in response to Ramser

Thanks I will try and turn my location services off. I am able to get it paired but then when I go to make a phone call it cuts out and transfers to the phone. I reset everything, got it to work, then once the phone is powered off the trouble persists. I have had 2 customer service reps tell me they have never heard of the problem which I find a little bit hard to believe because if you google it it is quite obvious I am not the only one having this problem. I would just like to know that apple is aware of the problem and they are trying to address it.

Sep 29, 2014 10:31 AM in response to vgrjr

So far the only thing that has worked, for me, is turning of Location services completely. I am now going to see if I can narrow it down to a specific applications' location service affecting my connection. 2014 Jeep Cherokee

1. Restored phone - Reset network settings/delete from SUV/delete from phone - re-pair device - calls not working

2. Installed phone as New/delete from SUV/delete from phone - re-pair device - calls not working

3. Reset network settings/delete from SUV/delete from phone - re-pair device - calls not working

4. Reset All settings/delete from SUV/delete from phone/reboot device - re-pair device - calls not working

5. Turn off ALL Location Services - Calls now working- audio works - messaging works 😀

Sep 29, 2014 11:12 AM in response to Ramser

I am having the same problem in my Volkswagen. On my iphone 5 i never had an issue with my phone connectivity to my car even when I updated it to ios8. Since I got my iphone 6 I have had nothing but problems. I even had the phone replaced (because i bent it. wish I was kidding but it happened to me and it was in my pocket with out a case). Anyway, I got it replaced wondering if it was a hardware issue and it wasn't. It still doesn't work and the update to 8.0.2 didn't help either. I can stream music to my car and other devices but I can't do use my hands free phone anymore. Very very annoying. Apple please fix this issue. I hope its on your radar enough to fix this with a software update. Very unhappy with this issue.

Oct 3, 2014 4:45 PM in response to Ramser

I have been a lucky boy. 2014 Jeep Compass with uConnect. Bluetooth worked with my new iPhone 6+ using iOS8. Was fearful of upgrading to 8.0.2 but went forth 'blindly' into the night.


Just took the car out for a spin and made two calls without any issue. One of the calls lasted for 2 1/2 minutes. So I feel pretty good that the gremlins are not going to bite me in the butt.


I don't have any other devices capable of hand-off\continuity, Siri is turned on, Wi-fi is turned on. I had deleted the other two phones and their phonebooks that I had paired with the car so it was kind of a virgin pairing for the uConnect. Oh yeah - location services is also turned on.

Oct 14, 2014 2:49 PM in response to Orlando Vixen

This issue isn't just with BT headsets. I bought one unlocked from the Apple Store and returned it the next day b/c it wouldn't stay paired to my car's audio. If I turned off the phone I would have to connect manually. If I turned off my car's stereo I would have to manually connect my car's audio to the phone. It seems there is a discovery issue in the phone's firmware for IP6 BT. My 5S is perfect.


I had a separate issue that made me finally realize that the time isn't now to get this phone. Heck, I may even wait until the next iteration. Or, I read that they have a definite fix for the issues I was experiencing.

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iPhone 6 bluetooth issues

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