iOS 8.0.1 no service and no touch id

Tried this. iTunes said 'build not eligible for this phone'. I downloaded the correct file. Apple done really F'd up this time.

Apple support chat is telling me I will need to return the phone to 8.0.0 with iTunes.

According to apple chat support he is the steps needed to get phone to work.

Open up iTunes first then connect iPhone 6 to it.

Back up phone and apps

After back up, click restore.

will cause error about not eligible for the requested build and to download/install 8.0

this will download 8.0 and restore phone to factory.

set up as new phone, test features/services

if ok

restore from backup and retest.

Try this solution:

get near a Mac or PC with iTunes installed and Lightning cable attached.

- Backup the phone to iCloud or iTunes.

- power off the phone

- lauch iTunes

- press the Home button and connect the lightning cable.

- iTunes will notice a device in recovery mode and offers to restore it to the most recent version. That wlll be 8.0

- restore your backup from iCloud or iTunes.

Hi Guys,

no Service and no Touch ID on my new iPhone 6 (Provider o2 Germany) After the 8.0.1 ios Update...

How long will it take to fix this Bugs Apple ?

And do i get a fair redund For my Problems like a Leathercase ??????

Thanks

wiirazor

i am having the same issues. What concerns me is that Apple is saying nothing. We are attempting to solve this ourselves. Should we restore, wait, or what. Where are the Apple people on this. If you see something wrong and with all of these posts, something is really wrong. Say something, tell us something!

Me too. This is outrageous.

iPhone 6 on T-Mobile

this support forum is user driven. Unlikely you will get here any free Leathercase.

But you just could fix your phone yourself.Just look how a few posts above.

Or call Apple Care. They will tell you the same steps. 🙂

Pastorpwmjr, Apple Support people are talking and telling you what to do. If you get in a support chat, they are aware of the issue, and recommend you restore your iPhone. I just got out of a support chat 25 min ago.

Updated to 8.0.1 and all I got was this lousy bend in my phone. 😐

i dont have itunes nor to i have a PC .. i have a chrome book.. i guess the earlier version can only be restored from iTUnes?

I cant speak for Apple nor say what went wrong. They did react and pulled the update. With just a few hours it is way to early to expect a statement. They usually first gather the facts and determine what went wrong.

Well since this is an iPhone 6 problem all of you have apple care support coverage. Feel free to contact them.

Yes.

Other options would be an Apple Store or any reseller or friend that has a desktop that runs iTunes.

On the other hand it is likely that they will very quickly respond with an update.

The download can be deleted in settings, general, usage, manage storage. I can't get rid of the notification bubble on the home screen though.... Hopefully this will go when apple fix this..

So everyone is saying to restore from iTunes but that did NOT work for me. After erasing the phone and restoring form iTunes the setup failed the touch id several times and the cell network continues to say "Searching ..."

Same here, i got my iPhone 6 Plus only a few hours ago. no Touch ID, all my photos have been deleted, no service.... absolutely terrible (UK)