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Level 1

0 points

My itunes won't open

Ok, I've read all the forums talking about itunes not opening for them and have tried all of them and mine still will not open. I don't have an error message that comes up. I double click on my itunes icon, the hour glass comes up, and nothing. I've downloaded itunes twice now and even quicktime to my hard drive and still nothing.

Someone please help! I've called apple 3 times and have been on hold for 30+ minutes each time. i don't have time nor the minutes to stay on the phone for that long.

Inspiron 1100, Windows XP

Posted on Sep 21, 2006 10:22 PM

39 replies

Sep 29, 2006 11:32 PM in response to pink20

Hi
Well the selective start up worked fine, restarted again and blip same problem. Itunes runs for a while in processes and then dissppears, this is highly frustrating, cant seem to find any logical reason behind this. No norton, can mcafee do the same as well?. I have tried nearly every thing, any viable soloution to this?. Plus standalone QT is not even working.

tnmenon

Level 1

0 points

Sep 30, 2006 10:29 PM in response to tnmenon

I am not able to launch iTunes 7.0. I keep getting
an error message

“ The folder “iTunes” cannot be found or created and
is required. The default location for this folder is
inside the “My Music” folder”

I tried uninstalling and reinstalling, but doesn’t
seem to help. I also disabled the antivirus during
installation. Pl help!

b noir, please can you help me with this problem? I forgot to add that I had once inadvertently moved "My Music" folder to another destination, but have now moved it back to "My Documents"

Dell Latitude D600 Windows XP

Oct 2, 2006 1:15 AM in response to jcwntr00

I finally found a solution that worked for me: downgrading from iTunes 7 back to 6.5. Not sure why it worked, but my music is up and running the way it used to, so I'm perfectly content at the moment. Helpful regressing instructions can be found here: http://discussions.apple.com/thread.jspa?messageID=3159009

Dell 600m Windows XP

b noir

Level 9

72,324 points

Oct 2, 2006 8:36 AM in response to tnmenon

replying to tnmenon

b noir, please can you help me with this problem? I forgot to add that I had once inadvertently moved "My Music" folder to another destination, but have now moved it back to "My Documents"

okay, here is the best place to start with that one:

iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes

... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, perhaps try the alternate technique from this Nigel Carpenter post:

Nigel Carpenter: re: Itunes problem

jcwntr00 Author

Level 1

0 points

Oct 2, 2006 5:02 PM in response to b noir

I have good news! Through a long a rigorous process of cleaning my computer, I've been able to open my itunes. I think all it really required was updating microsoft. I did have lots of malware and someone is still helping me with that. The activeX required me reregistering some files also. But now that I've been able to open itunes, when I hook up my ipod it says I need to restore it to factory settings but my ipod won't even show up in itunes. I've tried some of the trouble shooting things on here, anything else I can try?

Oct 3, 2006 7:43 AM in response to desdemona47

I have actually tried regressing and it worked, but when then suddenly same problem. Iam certain the problem lies in qt as i have the latest version when i try opening it, a sound of error comes but i CANT actually see the error, which is weird. Somebody pleeez help =)

b noir

Level 9

72,324 points

Oct 3, 2006 7:52 AM in response to jcwntr00

hooray! some incremental progress at last.

let's see. since it's hitting you after a 7.0 upgrade we'd better quickly check on this possibility:

iTunes for Windows: iTunes 7 doesn't recognize iPod

Roy B

Level 3

570 points

Oct 10, 2006 5:11 PM in response to al_i198xx

al_i198xx :

I took a look at your crashlog. iTunes is crashing when trying to process the gapless playback information for an MP3 file in your library. Unfortunately there is no easy way for us to tell which MP3 file is causing the crash. When you open iTunes, do you see the gapless processing status appear in the "LCD" section of the iTunes window? If so, can you tell what the last file is that iTunes is trying to scan before it crashes?

Oct 10, 2006 5:55 PM in response to jcwntr00

As far as I am concerned, iTunes software for WindowsXP is nothing bu a piece of manure!!!
I cannot download any songs from iTunes because I have an older version of iTunes, and it appears I now need Version 7.0.1 - WHICH I DO NOT DARE TO INSTALL BECAUSE OF ALL THE PROBLEMS WITH THIS INSTALLATION.
Apple people just are NOT interested in Windows users, and I think they are missing BIG!
I'd like to hear from anybody on this issue, and here is my email address fvorlicek@earthlink.net.
Thanks for reading this.

My itunes won't open