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iphone 6 ear speaker not working

So I just have this iPhone 6 for a week and already have an issue...


I can dial a call....but can't hear anything....


If I put it on speak phone.....I can hear everything....


not sure way....just seems like the ear speaker is out for some reason


I rebooted.....I synced.....I re-intalled...


same issue still happens.....no sound coming-out of the ear speaker....


anyone care to help?


Masterdiver77

iPhone 6, iOS 8

Posted on Sep 24, 2014 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2017 1:14 PM

Hello,

i am having the same issue with the ear speaker has anybody solved the problem yet ? I was in the Apple store they took it to the service and after 10 days they told me that no issue was found... and they gave my phone back... It was working for 2 days and now its back again... I really regret that i bought this phone...:/

123 replies

Apr 21, 2015 4:44 PM in response to shanice.kristen

I have experienced the same problem - speaker has no output ,and it is stuck on headset.


After reading all the replies I have tried many of the solutions offered:

No moisture or dirt in headset jack socket (at least non visible via magnifying glass)

Plugged in genuine headset - no good,

Tried restart - no good,

Tried volume changes - no good.

DID NOT use compressed air - this can damage your phone if not careful!


The only one that worked was the bluetooth option. It is now working fine.

My thinking is software glitch - hope they fix it soon?

Apr 27, 2015 10:38 AM in response to Masterdiver77

Same here problem here with my iPhone 6+ 64GB, I am very disappointed with this issue, this is frustrating, I can't trust this phone.


I try everything except the Bluetooth thing, I will do it later.


Restart: Not working

Compressed air: Not working

Connect and disconnect the original headset: Not working.



I have this issue periodically, some day works, the other day don't, some time a week work some times not... There is nothing in the headset connector, when I made a call, and increase the volume it shows the normal message, and when I connect the headset and turn up the volume it shows headset...


I think this is a glitch, the first time that I got this, I update, and intermediately the phone start working again.


Apple, please add me into your "unsatisfied" statistics.

May 7, 2015 1:43 PM in response to Masterdiver77

i have an iPhone 6 which I bought in November 2014. Never had a problem with sound until a couple of weeks ago. I couldn't hear through the ear speaker or earbuds, but I could hear with speaker phone. I followed the advice to change the volume in settings up and down a few times and it didn't help. Then I tried the blast of compressed air into the earphone jack and it worked.

today it happened again BUT this time I could hear with speaker and earbuds,but not with the ear speaker. As expected, since I COULD hear with the earbuds this time,the compressed air didn't work like the first time. I went into settings and adjusted the volume several times and voila! Changing the volume in settings a few times did the trick!

May 26, 2015 2:50 PM in response to smjdel

smjdel wrote:


WHen you try to adjust the volume, does it say ringer or headphones on the screen? If it says headphones, something is stuck in the jack and your phone thinks you have headphones plugged in. Speaker will work. use compressed air to clean it. Worked like a charm with my iphone 6 plus. Don't try to stick your headphones in then pull them out; could make it worse. Hopefully this will solve the issue!

Jun 28, 2015 9:48 AM in response to Masterdiver77

My iphone 6 was only 2 weeks old when this happened. What did work and fixed the issue for me was the following;

1) used compressed air and blew it into the earphone jack. You cannot use your breathe btw, it has way too much vapor in it and will more than likely cause more problems. You must use dry air.

2) switch the phone into air plan mode (weird yes) and switch it out of air plane mode. Boom! works again.

Oct 7, 2015 5:24 PM in response to RodneyWalker

I was struggling with the same issue. My iPhone 6 said "headphone volume" with nothing plugged in. I powered the phone down, used compressed air and contact cleaner on the earphone jack, then did multiple insertions and removals of my earbuds. After a few minutes, it magically went back to normal operation (for now).


My phone is out of warranty, so I hope this fixed it. If not, it's upgrade time!

Nov 10, 2015 7:37 PM in response to Masterdiver77

Same problem. Called Apple support and got all the bs that you are passed 14 days. Of course my phone is 16 days old, hence I am getting all the bs run around "we can repair it" or you may get a refurbished phone. I have to wait 2 days for an appointment to the store for these idiots to look at the phone. There is nothing to troubleshoot. The phone is faulty and it needs to be replaced.


Since when did Apple started sucking so badly? 16 days old iPhone can't perform the basic function of being a phone and I have to go through all of the bs of getting a new device without any guarantee that I will actually get it.

iphone 6 ear speaker not working

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