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iphone 6 ear speaker not working

So I just have this iPhone 6 for a week and already have an issue...


I can dial a call....but can't hear anything....


If I put it on speak phone.....I can hear everything....


not sure way....just seems like the ear speaker is out for some reason


I rebooted.....I synced.....I re-intalled...


same issue still happens.....no sound coming-out of the ear speaker....


anyone care to help?


Masterdiver77

iPhone 6, iOS 8

Posted on Sep 24, 2014 6:18 PM

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Question marked as Best reply

Posted on Jul 12, 2017 1:14 PM

Hello,

i am having the same issue with the ear speaker has anybody solved the problem yet ? I was in the Apple store they took it to the service and after 10 days they told me that no issue was found... and they gave my phone back... It was working for 2 days and now its back again... I really regret that i bought this phone...:/

123 replies

Feb 10, 2015 8:09 PM in response to Masterdiver77

Guess what I found a solution. It worked everytime. Yet, it still left a question mark. Should I return and get a new one? I think I should because it seems like a software issue and it may be specific to my iPhone 6. Seems like a legit reason to make a return!!

Here is the solution:

When you plug in the headphones volume mode changes to headphones and sticks to it. Even after the headphones are unplugged it still remains to be the volume for headphones.

But when the headphones are not plugged, if you pull the headphones volume down to zero volume, phone registers the fact that the earphones are not plugged in and switches back to speaker volume. Viola!! problem solved but it keeps happening so it is f'd up!!

Regardless, the issue may have to do with moisture..something to keep in mind, so drying out the phone by a hair blower or something might also be the answer.

Feb 19, 2015 5:16 AM in response to Masterdiver77

I experineced the same issue this morning with my iPhone 6 64GB. I could not hear a phonecall without having the loudspeaker enabled.



When I increased the volume, the 'Headphones' symbol appeared but the ringer symbol did not.



I eventually got my ear speaker working again by using the original Apple earphones.



I repeatedly plugged them in and out of the earphone jack while simultaneously having the music app playing in the background and toggling the 'Ringer Volume' slider, up and down, in the Settings--> Sounds option.



The sound then started to play through the loudspeaker.


I then checked that the earphones were unplugged and I toggled the volume buttons on the side of the phone. They were now controlling the ringer volume and my ear phone speaker is now working again.



I hope this helps!

Mar 10, 2015 4:28 AM in response to Iforwilliam

I bought a iphone 6 unlocked in US and I got it to India. When I opened, the ear piece receiver was not working. I have to take calls through head phones or Speaker phone and I took it to US and when Genius Bar guy checked with the US SIM, it worked. They said they can't replace as every thing is working fine.


I brought back to India and again the same problem - the earpiece didn't work. I tried with Tata Docomo SIM and Airtel SIM and it is the same problem.


I upgraded to latest 8.1.3 - same problem.

I reset the whole phone - same problem.


I reset only the Network Setting - the ear piece started to work.

Mar 16, 2015 11:57 PM in response to Masterdiver77

I had this problem today! I can't think of anything that would've caused this issue other than it being something to do with the iPhone updates or whatnot.

I tried all steps listed here: clean with q-tip, blowing/sucking on headphones port, plugging headphones in and out, restarting iPhone. All of which failed.


However, the one tip that did manage to get my speakers working again was hooking my iPhone to a bluetooth speaker and then turning off the bluetooth. It immediately transferred the sound back to my iPhone speakers and haven't had any issues since.

Apr 21, 2015 4:44 PM in response to shanice.kristen

I have experienced the same problem - speaker has no output ,and it is stuck on headset.


After reading all the replies I have tried many of the solutions offered:

No moisture or dirt in headset jack socket (at least non visible via magnifying glass)

Plugged in genuine headset - no good,

Tried restart - no good,

Tried volume changes - no good.

DID NOT use compressed air - this can damage your phone if not careful!


The only one that worked was the bluetooth option. It is now working fine.

My thinking is software glitch - hope they fix it soon?

Apr 27, 2015 10:38 AM in response to Masterdiver77

Same here problem here with my iPhone 6+ 64GB, I am very disappointed with this issue, this is frustrating, I can't trust this phone.


I try everything except the Bluetooth thing, I will do it later.


Restart: Not working

Compressed air: Not working

Connect and disconnect the original headset: Not working.



I have this issue periodically, some day works, the other day don't, some time a week work some times not... There is nothing in the headset connector, when I made a call, and increase the volume it shows the normal message, and when I connect the headset and turn up the volume it shows headset...


I think this is a glitch, the first time that I got this, I update, and intermediately the phone start working again.


Apple, please add me into your "unsatisfied" statistics.

May 7, 2015 1:43 PM in response to Masterdiver77

i have an iPhone 6 which I bought in November 2014. Never had a problem with sound until a couple of weeks ago. I couldn't hear through the ear speaker or earbuds, but I could hear with speaker phone. I followed the advice to change the volume in settings up and down a few times and it didn't help. Then I tried the blast of compressed air into the earphone jack and it worked.

today it happened again BUT this time I could hear with speaker and earbuds,but not with the ear speaker. As expected, since I COULD hear with the earbuds this time,the compressed air didn't work like the first time. I went into settings and adjusted the volume several times and voila! Changing the volume in settings a few times did the trick!

iphone 6 ear speaker not working

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