Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!
iPhone 6, iOS 8
From my experience this happens when you have your phone set to 'optimised'. This means that the image/ video is not stored on the phone itself, but in the cloud, freeing up space on your handset. However, when you do eventually fill up the handset, then decide you want to watch, send or view said item, it cant download it back to the phone (which it needs to do in order to send) due to lack of space.
If you find yourself in this situation then the only thing Ive found to work is to plug my phone into my computer, transfer all visable videos/pictures. Then go through them on my phone and delete the ones I can do without. This then free's up the space on my phone in order to download the the ones I really want.
Id advise having your 'Photos & Camera' settings set to 'Download and keep originals' to prevent this happening in the future. However, it does mean the space on your phone is pretty valuble and you're likely to need to take stuff off (maybe transfer to a hard drive) regularly. Another thing I've learned since my brother became a manager at Apple is that videos take up a lot of space on your phone when youve initially recorded them. If you transfer them to your computer, then back again, they appear smaller, using less storage space.
I've noticed lots of people on here saying that they are signing out of icloud then signing back in but find they are losing stuff. BACK UP FIRST. If you dont then you are likely to lose things and not get them back. If you did back up and find that a few things are missing, give it time. it's literally pulling all your stuff from the freaking sky, dont expect it there in minutes. Mine has sometimes taken hours
Hope this helps someone
I really hate this and i have sent various reviews about this situation but they’re not doing anything about it at all and it’s been 3 ios updates since. can we just go back to the days when photos are stored normal in my photo library without the blurring and the exclamation point in the corner. Please, someone say something about this issue, it’s really getting my nerves, i hate it
THANKS!!! I've been searching for this solution for a week! I had seen it elsewhere once before and forgotten all about it...just knew it existed. Thank you for taking the time to post about this! For real!
Peace!
HI, can you describe how you log out of iCloud exactly ?
REgards
Arnd
Same here. This is super frustrating. Hopefully someone will post a solution...
Same issue here too!!! 😕
I signed out of iCloud and back in. Now I lost all of the videos of my baby 😟😢
I can't either...still gettting the same message. Unable to share ..what's up?
Are you sure? It takes a while for them all to load.
Thank you! FYI, if you have Notes they will be deleted during this process.
Thank you so so much! I never knew I could access them all via my computer (bit of a tech-dunce) Finally access to all my photos and videos again!!!
I tried this twice. No success. This is so annoying. Does anyone know why it is happening? And why Apple has not fixed it? It just started happening out of the blue for me. Ugh.
Tried this and my pictures and videos disappeared and have not come back!!
Thanks....that fixed it. Much better to do this than to reset network settings. Two Apple techs couldn't help me but you did!!
I am unable to share my photos. It says there was an error. Please try again later.
Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!
