Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!
iPhone 6, iOS 8
From my experience this happens when you have your phone set to 'optimised'. This means that the image/ video is not stored on the phone itself, but in the cloud, freeing up space on your handset. However, when you do eventually fill up the handset, then decide you want to watch, send or view said item, it cant download it back to the phone (which it needs to do in order to send) due to lack of space.
If you find yourself in this situation then the only thing Ive found to work is to plug my phone into my computer, transfer all visable videos/pictures. Then go through them on my phone and delete the ones I can do without. This then free's up the space on my phone in order to download the the ones I really want.
Id advise having your 'Photos & Camera' settings set to 'Download and keep originals' to prevent this happening in the future. However, it does mean the space on your phone is pretty valuble and you're likely to need to take stuff off (maybe transfer to a hard drive) regularly. Another thing I've learned since my brother became a manager at Apple is that videos take up a lot of space on your phone when youve initially recorded them. If you transfer them to your computer, then back again, they appear smaller, using less storage space.
I've noticed lots of people on here saying that they are signing out of icloud then signing back in but find they are losing stuff. BACK UP FIRST. If you dont then you are likely to lose things and not get them back. If you did back up and find that a few things are missing, give it time. it's literally pulling all your stuff from the freaking sky, dont expect it there in minutes. Mine has sometimes taken hours
Hope this helps someone
I'm having the same problem, with iPhone 5s and iOS 8.3. Very frustrating. The error mentioned shows up when trying to share photo directly from photo library, and it doesn't matter if I select to share via email or another app.
If I try to upload photo from Facebook to a posting nothing happens, and everything I write in the same posting disappears.
I am struggling with this, too. When I try to share a "Moment" from my Photos app on my iPhone 6 Plus, I get a progress meter labled "Preparing..." that quickly fills to 1/4 of a circle, then halts for several minutes. After that, inevitably, I get the error mentioned in the subject of this thread: "There was a error while preparing to share. Please try again later."
Would love to have a fix for this.
Aaarrggh. I had this problem and followed this advice logged out of iCloud on my phone and then logged back into iCloud and now the last 20-30 photos (that I could not share) have disappeared completely from my iphone 6.
Is there any way of retrieving these precious holiday photos from any non visible folder in the iPhone please ?
The very same thing just happened. I followed someone's suggestion to log out, then log back into iCloud and now all but three photos are missing.
I can't seem to send pics that I've sent many times before. And now, they're not even in my folders!
Anyone have another suggestion that won't delete important photos?
Had same error message on my iPad2 when trying to share videos synced from from my iPhone6+ via iCloud. Sharing directly from the iPhone works.
Despite years of development and feedback, iCloud is still unreliable. Why don't they just by one of the fully functioning cloud storage companies if they cannot get a basic service working?
Does anybody have a solution to this. I have 2000 photos stuck with no access to them I have tried all of these solutions and nothing works. I could screenshot each one but that would take forever and the quality will be rubbish
thanks
maria
I Am to have ing this issue now with iPhone 6 Plus ever since new iOS upload 9.3 I can't share I'm getting this issue and never have more did a hard reset etc powered off n on does now work please fix it I haven't seen anyone resolve this issue on the topic
Infact Apple seem to be drifting from its user experience effect. Had this problem immediately after recent upgrade. Immediately I did not like the deck of cards visuals for changing between running apps. Previous slides much better. Thought Apple will even use the 3D effect it originally had with Albums.
Then more frustration. Vedio track changed from top to bottom. Plus slider now stays in middle and you can't really appreciate well how far you are in the video and how much of it is left.
Then wham. I can't send media I could before.
Even more worse, after logging out and logging back in those media have completely disappeared. At least before I could view but not share. What's up with Apple? Does it listen?
Call & SMS are first and foremost functions of phones even before the advent of smart phones.
For smart phones multimedia becomes their first and foremost exetension including sharing.
How come Apple did not ensure sharing works well in various settings/scenarios or at least in a scenario a lot are experiencing before releasing version 9.3?
Now I have lost very important data that's supposed to be backed up in iCloud. Plus I pay hefty monthly also on iCloud which seem to be the most expensive cloud service. I really feel cheated and definitely apples lack of finesse.
oh it seems dictionary has also disappeared with this upgrade. Very big regret upgrading.
This worked for me for sending three pictures in a row, and then the problem came back. I signed out of iCloud again and then back in, and it didn't help a bit. This is very frustrating. And why is it happening, anyway?
I cant share my photos, they are becoming hazy, I cant even download them to my computer! Storage is almost full and i have had to recur to send some in text messages in order to delete some pictures. Ive been like this for a while. Help!
I did this. You have to delete everything from your phone in order to do this...I signed back in. All my 4000 precious photos and videos are gone. I have 40 and they’re just from the last couple of days. I’m heartbroken. This is ********. Apple needs to figure out why we had this issue and fix it so this doesn’t happen again.
Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!
