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Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

iPhone 6, iOS 8

Posted on Sep 24, 2014 6:24 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2018 8:58 AM

I really hate this and i have sent various reviews about this situation but they’re not doing anything about it at all and it’s been 3 ios updates since. can we just go back to the days when photos are stored normal in my photo library without the blurring and the exclamation point in the corner. Please, someone say something about this issue, it’s really getting my nerves, i hate it

133 replies

Jul 3, 2015 5:05 AM in response to Rundmc96

I am struggling with this, too. When I try to share a "Moment" from my Photos app on my iPhone 6 Plus, I get a progress meter labled "Preparing..." that quickly fills to 1/4 of a circle, then halts for several minutes. After that, inevitably, I get the error mentioned in the subject of this thread: "There was a error while preparing to share. Please try again later."


Would love to have a fix for this.

Jul 30, 2015 9:12 PM in response to BenGillam

BEnGillam solution worked for me,


apperantly the problem was that i had many photos and videos from iCloud in my iphoto app and they did not download to my ipad and even there were no thumbnails for them (so i saw allot of gray icons instead of photos),


the app was occupied by downloading these thumbnails, i saw a little round wheel next to the upper left corner of the screen indicating network activity by the iphoto app, when i closed the app (minimized it), the activity stopped, so i went to imovie as BenGillam suggested and scrolled through all the videos there, that caused the app to download all the video thumbnails, later i scrolled through my pages of photos and waited for them to display thumbnails,


after that there was no round circle / wheel and then the share successfully worked,


that saied - the icloud share is so slow, dont bother sharing more then 4-6 photos at a time

Aug 3, 2015 9:32 AM in response to Reading Tchr

I was having this problem for a long time. Eventually I realized that pictures that didn't originate on my phone were the problem (eg, screenshots of snapchats). If you select photos that were taken on your phone, or photos that were taken an iPhone and sent to you via text that you then saved, they should upload fine. For screenshots, I was able to upload them to the cloud by screenshotting the picture in my library and then uploading the newer screenshot to the cloud. This is a little tedious, but I was able to upload all of my pictures to the cloud.


I hope this helps!

Sep 17, 2015 11:49 AM in response to Reading Tchr

I was having the same problem when I was trying to send pictures from PHOTOs. I isolated problem to occurring only when I did not have a WIFI connection - i.e. when I was 3G only. Turned out to be a settings problem. Went to Settings/Cellular/ USE CELLUAR DATA FOR and activated PHOTOS. Now it works like a charm. Hopefully your solution is also this simple.

Nov 8, 2015 6:04 AM in response to chemarbec

Had same error message on my iPad2 when trying to share videos synced from from my iPhone6+ via iCloud. Sharing directly from the iPhone works.

Despite years of development and feedback, iCloud is still unreliable. Why don't they just by one of the fully functioning cloud storage companies if they cannot get a basic service working?

Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

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