Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

iPhone 6, iOS 8

Posted on Sep 24, 2014 6:24 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2015 11:00 PM

GO to settings, scroll down to iCloud, click on it, scroll down to log out, press log out and wait for it to finish logging out, then log right back in with your iTunes password. It will reset up your pictures, don't be alarmed they will disappear for a few minutes and then re download from the iCloud and that fixes the error.

133 replies

Dec 25, 2014 1:15 PM in response to Reading Tchr

I have the same problem however if you "share" or copy, do it by 1-8 pictures at a time. Sometimes when I copy 8 pictures I still get the problem. This seems to just be happening around the Holidays. I copied 600 pictures just the other day now I can barely copy any. Good luck! I hope they fix this. Is this suppose to be a one time share thingy -_- ☻

Nov 4, 2016 3:18 PM in response to Nak131

Lets get to the bottom of this issue, what is the reason for the message, 'Unable to Share, There was an error while preparing to share. Please try again later'? My theory

Possible reason

The limited ability to Share to other devises could be:

  1. iCloud is busy catching up on uploading photos so is not ready to Share.
  2. iCloud has not completed transferral of photos rendering the user storage poor.


Possible fix

  • Remove some pics.
  • Adjust iCloud storage settings.
  • Allow iCloud to finish uploading pictures by connecting to wireless network services.
  • Logout and back in.

Nov 4, 2016 3:19 PM in response to Reading Tchr

Lets get to the bottom of this issue, what is the reason for the message, 'Unable to Share, There was an error while preparing to share. Please try again later'? My theory

Possible reason

The limited ability to Share to other devises could be:

  1. iCloud is busy catching up on uploading photos so is not ready to Share.
  2. iCloud has not completed transferral of photos rendering the user storage poor.

Possible fix

  • Remove some pics.
  • Adjust iCloud storage settings.
  • Allow iCloud to finish uploading pictures by connecting to wireless network services.
  • Logout and back in.

Jul 12, 2017 4:01 PM in response to jose@1903

(1) Turn off wifi ...........(2) Go to Settings............ (3) Select General............ (4) Scroll to bottom and select reset. (5) Your phone will now turn off and then, after a minute, turn back on...........(6) Turn off wifi. (You will have to add the wifi password again.) It should work. Just talked to Apple help on the phone and this worked for me.

Jun 16, 2015 3:56 AM in response to Rundmc96

Tried iCloud off/on and didn't help unfortunatly.


What I did find out though is, that iPhone screenshots (png), added to the iCloud photo library,

which I then try to a iCloud photo sharing are causing the issue.


iphone screenshot -> autoupload to photo library on ipad -> add to iCloud photo sharing : ERROR

iphone photo/camera -> autoupload to photo library on ipad -> add to iCloud photo sharing : OK


Strange. Anybody any further ideas ?


Regards, Arnd

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Why can't I send or share photos from my iPhone6 photo app? It says "There was a error while preparing to share. Please try again later." It's been 4 days and no luck. Help!

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