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JDFMRS Author

Level 1

0 points

iPad Air since iOS 8: Apps not updating and downloading no longer possible. Fix?

This problem only really started in the past couple days. I can no longer update apps, cannot download books from the store in the books app and cannot download newspapers in my newsstand. Also, my Adobe reader for iPad open but shows a blank page for 15 seconds before closing and returning to my iPad home screen.

Previous to this, the first few days of iOS 8 did not give me problems, though I had not yet tested all of the above items but apps updated easily for first few days (until 22 sept). Is there a fix?

iPad Air Wi-Fi, Cellular, iOS 8

Posted on Sep 25, 2014 12:07 AM

Top-ranking reply

Diavonex

Level 9

67,235 points

Posted on Sep 25, 2014 12:26 AM

(A) Try reset iPad

Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

Note: Data will not be affected.

(B) Try reset all settings

Settings>General>Reset>Reset All Settings

Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

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322 replies

Dec 22, 2014 4:43 AM in response to JDFMRS

This is to the community...

I purchased an iPad Air and cannot download or update apps? I took it to an Apple Store and she reset it and that fixed the problem but only temporarily! I am very frustrated having to reset every time. I think this is an IOS problem as it is also occurring on my iPhone! Surely Apple has to be aware of these problems??

paulrudy

Level 1

8 points

Jan 3, 2015 11:39 AM in response to mariahatingit

This thread: https://discussions.apple.com/thread/6548849?start=285&tstart=0 makes a connection between apps in newsstand (WSJ in particular) and this problem.

For me, new apps bought on my mac or iPhone were stuck in "waiting" mode on my iPad. After deleting the Wired magazine app in my Newsstand, logging out my account in iTunes settings, restarting, and logging back in, everything works again. I don't know which of those steps was most important, but just letting people know what worked for me.

Feb 7, 2015 7:01 AM in response to JDFMRS

Right now it's ios 8.1.7 and they have not fixed the problem. Everything freezes in the settings page, and it keeps asking for your apple ID when you've already put in the correct password. It's annoying, and you can't downgrade.

Tordoggy

Level 1

0 points

Feb 10, 2015 7:45 AM in response to paulrudy

Yay!. Thank you Paul rudy.

vagtarap

Level 1

0 points

Mar 29, 2015 12:36 PM in response to JDFMRS

Just disabling iCloud Photo Library Beta under Settings\Photos & Camera did it for me - I did a hard reboot by holding home button and power button - after reboot apps immediately starting downloading.

Jun 12, 2015 3:19 PM in response to jasonact

Me too. This is awful.

Aug 29, 2015 5:53 AM in response to JDFMRS

I Had the same problem, but I had a VPN add block filter installed. Turns out it also blocks the App Store!

Hope this helps

iPad Air since iOS 8: Apps not updating and downloading no longer possible. Fix?