After IOS 8 Upgrade my movie icons disappear

Also me, can't find my movies any more

Hi,

Swift the icons to 16:9 - then it works. When you see the blank video's they are now in 16:9 format.

Don't know if there are a workaround for this - can't be serious that icons have to be manually transformed.

It seems to change depending on the type of content. I've had this problem with some TV shows and those apparently have to be square (itunes tv show icons seem to be 170x170). For Home Videos, I had to use 16 x 9 (w x h), not 9 x16 as others were using.

After some further experimentation - TV shows have to be square; home videos have to be width = 1.5 (or more) x height; regular movies have to be height = 1.5 (or more) times width.

Edray10 wrote:

After some further experimentation - TV shows have to be square; home videos have to be width = 1.5 (or more) x height; regular movies have to be height = 1.5 (or more) times width.

Let me be the first to say ... That's insane, who would code like that?

Apple apparently. I can tell you that I had square icons for home videos that would not show up on an iPad 3 or iphone 6 plus and I had icons for TV shows where the height of the icon was 1.5x or more the width of the icon, which seemed to work fine for movies. I have an iPad 3 and an iPhone 6 plus and these types of icons did not show up. I changed the TV show icons to be square (which is what apple uses on its purchased shows) and I changed the home movies to have width = 1.5x height. Once I did those they both showed up fine. With the TV shows I was particularly surprised as (a) I ripped them from DVDs I own and then got the icons I used from Amazon (go to the product page and drag the icon to artwork) and they worked fine until IOS 8 and (b) the ones I had seemed to conform to the movie icon standards. Its possible that 1.33x would work over 1.5, I didn't try that.

Essentially, they seem to have hardcoded that the icons have to be similar to what they use if you purchase their product from iTunes store for both movies and TV shows. I don't know why they did what they did with the home videos, probably some kind of mistake.

If you're wondering how to resize icons, its fairly easy - drag the icon you want to change from the Artwork part of the get info dialog to a directory, open the icon in preview, go to the tools menu and adjust size.

Ok,, I have an App called IconBox,, I don't quite understand your ratios. This app gives me options to change or export to .png .jpg .iconbox .tiff for example, then gives me options of 128 by 128 or 256 by 256 or 512 by 512.. So first of all, are all these movie icons in .png format or which other are they in. Without trying out to figure your ratio or making it into a square, which size mentioned above, might I change it to?

I go to the video file I want to fix the icon for, right click it and select get info. I click on the artwork tab, which will then show the icon for the app. I literally drag the icon to a directory on my desktop called icons. It will put the icon in that directory in a png file. If its a TV show you need a resolution for the icon where the horizontal and vertical pixels are the same, so 128 x 128, 256 x 256, etc. If its a movie then you need the height to be approximately twice the width, so using hxw could be 256x128 or 512x256. If its a home video file then you need the width to be approximately twice the height, so if hxw is your measure then it would be 128x256 or 256x512.

You should understand that 128x128 or 256x256 or 512x512 are all squares (because the height and width are the same) and won't work except for TV shows (which appear to have to be square).

An easier solution for me was to change the media type from Home Movies to Movies. This caused 80% of my movies (which already had the right HxW ratio) to work correctly. For the others that still didn't I used the suggestion to copy the artwork to the desktop, and then I re-added from the desktop - without editing the artwork. Once I had selected the new artwork and re-synced everything was fixed.

For me this worked because all my home movies had vertical artwork (pictures were twice as tall as wide) whereas for Home Movies they want the artwork twice as wide as tall.

I am getting some success by copying and pasting all my movies from "Movies" folder in iTunes Music to "Home Videos" also in iTunes . To accomplish this to to Finder,and iTunes Music, then drill down to these Folders, You can delete the Videos from the Movies folder after that you have copied them over to HomeVideos.

So, I haven't done any changing of icons whatsoever, yet.

Will let you know when I have been completely successful.

What is the easiest way to formate the picture for it to show up?

i.e. use iphone?

I am not to smart when it comes to aspect rations... can anyone lend a helping hand?

Thanks.

I found that a vertical orientated 8x10 cropping makes them show up again.

What a total PITA..... I have over 100 home movies (that I re file to the movie section)... that I need to go add each pic to iphoto, crop to 8x10 an then re add to movie cover.

Really apple?????? OMG.

Well,, in all my attempts to sync, I had problems getting the sync process to add movies to iTunes 12.01. I have been fooling around with icons, trying to replace them, moving my movies to Home Movies in iTunes, and almost thought I had it solved by moving my files, and not changing icons. I had to reset my iPhone 6 plus to new phone even (been a long time since I did that). I didn't even restore from previous backups. Thats how totally useless I felt. I spent hours and hours trying to sync my iPhone, so I gave up .

After setting up a new sync process on my new phone setup, it still looked as if I was going to encounter the same problems. All of a sudden, my Sync process stopped hanging, and actually copied my movies to iTunes, I could see that process being completed. That gave me great hope, that maybe this time I would see the sync take place for iTunes to transfer the Movies to the iPhone. Indeed that subsequently took place, and ALL except 4 of 300 video clips (or Home Movies) showed the Movie Icons for each video clip. I was thrilled.

Also, pretty well all my Music artwork showed, and synced also.

Seems like syncing, or updating files/updating apps also, is completing also. There are no hangs, so far.

I have since read, at another blog, which I think I kept, which explained that the whole problem, all the time was either or both Yosemite, and iTunes 12 or 12.01 is giving a lot of headaches similar to our problem. Believe it, it is not your lack of incometence . It is corrupt software that is giving you grief.

You might have heard from different posts or blogs, that most people refuse to introduce new software on to their system, until they feel most of the bugs are worked out. That, in hindsight is the smart thing to do.I just wanted to put on the new, and defy that general rule. Oh well. Next time.

Everything works well for me now, and I can't really tell you that I owe it all to a New phone setup. I couldn't get the sync to finish before, and the file structure on my iPhone, during the sync, was giving me all sorts of crazy numbers for GB for photos, apps, music, videos etc. Nothing made sense . Since reading that blog

I now know that what I was experiencing was a big bug, that I hope will be ironed out for all of you. Here is the link http://robservatory.com/a-nasty-little-itunesios-bug-may-be-causing-media-sync-i ssues/

Let me know please, whether you think this article explains a lot. Thanks, Stoker

Update to Yosemite and iTunes 12 caused Home Video artwork to disappear on my Handbraked movies. I remedied this by changing their label from 'Home Videos' to 'Movies".

1. Go to all your 'Home Videos' and highlight them by clicking cmd+A

2. Right click and select 'Get Info'

3. Click 'Edit Items'

4. Choose 'Options' from panel presented

5. Choose 'Movies' from drop down menu in 'Media Kind'

6. Click ok

I then transferred movies to my iPad 3 running IOS 8.1.1 and the artwork appeared.

All this would not even be a problem if everyone simply acquired ALL their video content through the iTunes store.😉