Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After IOS 8 Upgrade my movie icons disappear

This is on my first edition iPad Mini.

Posted on Sep 25, 2014 5:14 AM

Reply
41 replies

Nov 24, 2014 12:30 AM in response to Al Seper1

I did two things and Im not exactly sure which fixed it. first I changed my movies all to the genre of movies. I'm sure that wasn't the fix. Then I turned off "automatically download album art" under Preferences>Store. I think it would not add art because it did not find a match on apples side. If that doesn't do the trick, maybe checking and unchecking options in preferences does the trick.

Dec 3, 2014 3:56 AM in response to Al Seper1

AAll my movies have been downloaded from iTunes and some don't have icons/artwork. This is ridiculous, as I bought them from Apple!! This was not a problem before the iOS 8 upgrade - I have an iPad mini retina - all artwork was there before the upgrade. It is only on movies that are sequels too, which is even more random. I Tried all the "change this & do that" crap and none of it worked. It's an Appke bug & they need to fix it, especially for movies bought from iTunes!!

Dec 24, 2014 4:47 AM in response to Al Seper1

I Have just found the same problem. I upgraded to 8.2 a while ago with no problems or side effects. The home videos page worked perfectly, as always.


Today, for some unknown reason, only four of my video icons have a picture, they worked perfectly well upto now. The other videos all play fine, but their icons are blank, with just the title. I have not upgraded or changed anything at all. Why this should happen I have no idea. Seems no one else has either! Cheers 🙂

Dec 27, 2014 11:59 AM in response to Douguitar

I got the same problem, it even goes further. Using a brand new iPad Air 2 with the latest operating system, and all software up to date, I have lost most of the thumbnails of TV-Shows in short on all items which are shown, when the "Video" button has been hit.


Specially loosing the thumbs of the TV-Shows ist rather annoying, because I have put several of the shows, which I have purchased on DVD's on the iPad now and there is no chance to get a thumb in the window. However, some of them display the thumb, some of them don't.


On most of the thumbs the icons from itunes (TV-Show - the little TV, or Movies - the strip of film) and the name of the series is displayed. I can play the movies (and TV-Shows) without any problem, however the thumbs don't look nice at all.


Hope someone has any ideas... Cheers.

After IOS 8 Upgrade my movie icons disappear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.