Potthumb wrote:
@whamprod:
Yeah try these steps before providing negative statements!
It is clear you have an issue with that stuff but try to fix it.
For me you are an incompetent businessman, if you would be competent you would know that every project which starts new
needs a bit time to get strong and powerful!!
From my perspective OS Yosemite and iOS 8 is a new start of apple
Yes the genius Steve is dead but with crying about we cannot live him up again!!?
Incompetent? Seriously? Did you think that calling me incompetent would make me pay attention to your "superior wisdom"? Please. You have no idea what I have done/not done to try and fix these issues with my mobile devices. Furthermore, I am a developer. MY projects work when I launch them. If you were a competent developer, you would know that competently designed projects work when they are released. If thousands upon thousands of users are posting online in various fora that there are significant bugs in the release, then the release was poorly implemented. That's just a fact. If thousands upon thousands of users are posting online in various fora that these bugs exist and Apple has not both acknowledged the bugs AND announced potential release dates for patches, that THAT is bad customer support. That is a fact. I love my Apple products, but I am not an Apple suck-up. I don't buy them because I want to be trendy and hip. I buy them because —until now— they have been superior products. But for the extra premium that I pay for their products, I expect them to work. I expect them to time their releases so that customers who paid for additional services (iCloud storage) are not deprived of those services. These are NOT unreasonable expectations. I have received no refund for the time I was locked out of my account. Have you? Or, are you one of those that only uses the free services and think that entitles you to try and shame those of us who PAY for services? Take your "shaming" and put it where the sun doesn't shine. That is an expectation of a competent businessman who minds his investment.
Furthermore, I am not crying about Steve Jobs. He was/is not my idol. But, he was a brilliant businessman, and his successor is failing at living up to the same standards that Jobs set for Apple. I AM pointing out that Jobs did not allow his products to roll off the shelf until they were ready to be rolled out. Current Apple management is not so thorough. How do I know this? Because they rolled out a poorly implemented major update to both their desktop and mobile operating systems.......one which, in addition to making the user's mobile devices less user-friendly ALSO locked PAID users like myself out of iCloud storage we PAID for but could not access for an extended period, not just a couple of days.
You are dismissively judgmental based on insufficient information and a strong personal bias in favor of disregarding facts, which points to your having very little experience in managing a company efficiently. On the other hand, I have been through several iterations of Apple OS on desktop/laptops, going back to System 7.something. I have been through several iterations of iOS going back to 4.0. Each upgrade has gone fairly smoothly, up to and including iOS 8.0 and Yosemite for the desktop/laptops (minus the crap of being locked out of my iCloud storage account for a whole month between the Sept. 17, 2014 release date of iOS 8.0 and the Oct. 16, 2014 release date of Yosemite). But the 8.0 > 8.1 update is a disaster. Denial will not get you anywhere in this world. And by the way, where exactly was the advance warning from Apple (not the independent reviewers) that this lockout would happen. I never received any such notice and I'll be that you didn't either, and yet, it would be the responsible thing for Apple to do. That is how I treat my customers. Why didn't Apple?
I keep beating this drum in this thread for a very specific reason. HOPEFULLY, someone from Apple possessed of a shred of integrity will report to management that they simply cannot treat their paying customers this way and expect to keep them. I'm not here to kiss Apple's ***. I'm here to push them into doing the right thing, your exhortations notwithstanding, because I want them to improve.........unlike you, who seems content to let them slide.
