iPhone 6 Volume Problem

Sometimes when I hit my volume down button once, my volume is depleted to zero and will not go back up no matter what I do. even if I tap the volume up button or scroll the volume setting up on the song I'm listening to, it still goes down to zero. The only way to stop this is restarting the phone. It has happened 3 times already since I got my phone a week ago and is becoming a nuisance. Does anyone have this problem or have any suggestions??

iPhone 6, iOS 8

Posted on Sep 26, 2014 11:48 AM

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27 replies

Jan 4, 2015 1:48 PM in response to RayMytro

SSimilar problem. Iphobe 6 was a Christmas present. When I watch any videos, the volume starts off fine, then mutes for a quick moment and comes back at a much lower volume. Won't go back up unless I turn it up. Consistantly happens with any video watching. Have restarted the phone. No help. Are these phones lemons when it comes to volume? What can be done. Don't want to waste time trading it in, if the next one is going to be the same or worse. Thanks for the help.

Sep 4, 2016 4:01 PM in response to wf2k

Hey guys.. I'm a old school tech. For low volume issues. Applies to all iPhones. One step. Tools- all you need is your finger nail. Scratch your fingernail gently against your speaker grill. Side to side for about 15 secs until you see some material pop up. This is whatever is small enough to get trapped in the grill mainly your own ear dust. Then simply blow the dust out with your mouth. Repeat if necessary. Done problem solved. For free! Thanks and your welcome.


Now I will explain some very simple reasons why the sound deplete. Think of a speaker like a home theater system. It's has a protective grill over the speaklet. Now imagine oil spread all over your speaker Grill. This what your ear does to the phone grill. people use the phone more than ever and the constant application to your face and ear develops a big mess in that tiny space use to listen to your calls. Keep it cleaned out and you will not be looking for software upgrades to fix your phone. Peace.

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iPhone 6 Volume Problem

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