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My iPhone 6 won't connect with iTunes. i tried restoring it, restarting, i even completely erased it, and it still won't connect, a window pops up on my computer saying that iTunes 11.4. or later needs to be downloaded.

My iPhone 6 won't connect with iTunes. i tried restoring it, restarting, i even completely erased it, and it still won't connect, a window pops up on my computer saying that iTunes 11.4. or later needs to be downloaded but it already has been on my computer, and its a brand new iPhone 6. my iPhone 5s has no problem connecting to iTunes.

iPhone 6, iOS 8

Posted on Sep 26, 2014 4:43 PM

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28 replies

Sep 20, 2016 2:59 PM in response to niklively

The problem could be how old your laptop is. If your MAC computer was created early 2009 or earlier you wont be able to download the newest version for your MAC computer to support the newest itunes needed for the iphone 6/s. I tried everything that has been suggested in the replies to be sure I knew that this was the exact problem. Good luck!

My iPhone 6 won't connect with iTunes. i tried restoring it, restarting, i even completely erased it, and it still won't connect, a window pops up on my computer saying that iTunes 11.4. or later needs to be downloaded.

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