In iOS 7, the apps listed in the "Available Updates" screen of the App Store will be cleared the moment updates are synced over from iTunes. However, in iOS 8.0.2, the list is not cleared after being synced with the updates.
Even if this is something new in iOS 8, where the updates will be listed for a few days or weeks, the badge still shows the number of updates available when the apps have been updated.
iPhone 4S, iOS 8
Rivahboy wrote:
If you go to Settings, iTunes & App Store and set app updates to automatic then turn it off. It clears the count. Weird.
Nope, that doesn't work for me on iPhone 6, iOS 8.1.2. I still see the number 5 attached to my App Store icon.
In the Updates section of the app, I have no available updates shown -- but just 5 apps with "Open" buttons given: Keynote, Pages, iMovie, Garage Band, Numbers. I even tried opening a couple of those apps, then closing them. Still no change.
There is now iOS 8.1.3, and also iTunes 12.1.0.50.
On my iPhone6, the problem is still showing up after updating to iOS 8.1.3
Has someone seen that the new version of iTunes which lists:
"This update also improves performance when syncing with your iPhone, iPad, or iPod touch."
has fixed the bug?
It seems that Apple is ignoring feedback on clearly documented bugs.
My iPhone 6 is now at iOS 8.2, I am pledged with Watch stuff that I do not want, and the "App Store Updates Do Not Clear" bug is still showing up.
Really bad!!
I have had the same problem with my Iphone 5 and a replacement 5S when my Iphone 5 was stolen. None of the suggested fixes are permanent. I too have sent inquiries to Apple with no response.
Apparently, based on another thread I found, this is the way app updates work now (since IOS 7). After an update is complete, it stays on the update tab until 2 weeks have passed since the update was applied. It will then disappear. The only way around it, according to the thread, is to:
More work than it's worth? Guess that's your call. It worked for me, although the red-circled 1 still appears on the App Store icon as if there actually is an update pending.
graygary wrote:
Apparently, based on another thread I found, this is the way app updates work now (since IOS 7). After an update is complete, it stays on the update tab until 2 weeks have passed since the update was applied. It will then disappear.
That is not true. With every update I've done since over-the-air updates became available, the (1) badges have cleared as soon as the update completes. If it is not doing that for you then something is hosed up with your iOS installation. In other words, this is not by design, but can happen (as indicated in this thread).
If resetting the date fixes this, then that is addressing something related to the underlying problem, and is not the way it is supposed to work.
Even the "bug smashing update" to 8.3 does not fix the problem.
Updates of App's that are installed via iTunes DO NOT clear the badge count. Also, these are still listed as "Available Updates", but one can open the new version. Over-the-air updates work as expected.
I’ve had the same issue with my iPhone 6. Later when trying to understand what was going on, one of my iPads started with the same behavior. A sync with iTunes wouldn’t clear the list of „available updates“ on my iOS devices. „available updates“ was greyed, apps could only be „opened“ but there was no „update“-button although a red circled number showed there was something to update.
This was my configuration: automatic updates deactivated on iDevice(s). After available updates were shown on the iDevice, there was no way to sync them over iTunes. If I opened iTunes prior to the iDevice App Store, I was successful. If I updated directly from the iPhone/iPad before using iTunes, it worked fine, too.
None of the hints in this discussion helped. Finally I reseted my iOS device’s WiFi router connection by renewing the lease. Go to settings>WiFi> and click the ⓘ behind your currently used WiFi-connection. The click „renew lease“ and confirm. As it seems due to corrupt WiFi settings my iPhone/iPad wasn’t able to report the App Store that an iTunes-update had been successfully installed. Now everything is back to normal.
This worked for me. iPhone 4s on IOS 8.4
Now using an iPhone 6 and iOS9, and iTunes 12.3 on the Mac - the bug still exists.
Updates of App's that are installed via iTunes DO NOT clear the badge count. Also, these are still listed as "Available Updates", but one can open the new version. Over-the-air updates work as expected.
I Have also just encountered this issue with my iPad mini 2 running IOS 9. It's quite annoying! I'm glad that it's not just a problem encountered by me alone. Hope Apple can fix this. Should I raise a bug somewhere?
Now using an iPhone 6 and iOS 9.2.1, and iTunes 12.3.2 on the Mac - the bug still exists.
Updates of App's that are installed via iTunes DO NOT clear the badge count. Also, these are still listed as "Available Updates", but one can open the new version. Over-the-air updates work as expected.
The fixes reported by some of the contributions in this thread may help in related cases, but seemingly not in the "main" case.
(With the exception of the Cable Modem I only use Apple hardware in the network that serves my iTunes.app)
I wonder if there is anyone out there that updates her/his iPhone App's via iTunes that has NO trouble with the badge count?
About 18.000 views seems quite a lot, but given the installed base of iPhones is it really only such a minority that still uses iTunes updating?
iOS 8: App Store Updates Do Not Clear
