Ask to buy notification not received by organizer.

Ditto Here...

So miffed with another Apple "fail"

I'm overseas away from my young children, and frankly its heart breaking for them, 2000 miles away to take the trouble to enter their (unnecessarily complex) iCloud passwords... send the request then ... PUFF ! the requests appear momentarily then disappear , or perhaps worse, don't appear at all on my mac / IOS devices.

How frustrating . It looks to my children as if I haven't bothered "approving:.

What an ill-thought out implementation.

I'm having the same problem. We have Family Sharing setup correctly on my son's iTouch and on my iPhone 5. Notifications are set to ON for Family. However, after my son attempts to purchase an app, and provides his password for his iCloud account, I never receive the notification. I was at the Apple Store today and even the employees there had no idea why it wasn't working. 5 hours after we tested this by attempting to buy an app on his iTouch, I still have not received the notification. The Apple Store employees verified all of the settings were correct on both devices. Any ideas would be greatly appreciated!

I have the SAME PROBLEM !!! All systems have IOS 8.02 - updated software...joined Family sharing but NO push notifications to allow

them to buy an app, music ,etc, etc.....

It will be 2 days before Apple gets back to me....Any breakthru's PLEASE ADVISE>

My problem is I get the notifications but I only have a few seconds to respond then they disappear forever. They are not like a text message or an email where you will receive it when you "get back to your phone".

Im having the same problems. how useful is this if you can't review outstanding requests or even have the ability to bring them up again? Appears to a major flaw in the setup. Very disappointed that this isn't working as expected.

Thank you, I had the problem where I'd unlock my iPhone and they just disappear (instead of sliding), or I slide to approve one of several requests, but then the rest of the requests are gone! It was very annoying and I could not find them anywhere! But now like HuskyFan1991 said, when you pull down from the top and hit the notification tab, there they are.

A little late to the party but after spending a couple minutes working on the issue (I was getting no notifications) I went into iTunes on the requesting device and made sure that it was signed in as the family member, not as me.

Once I corrected that, it worked beautifully, pinging the notification to my phone/iPad/laptop

Had the same problem and got mines to work. Here's the problem. Go on the child's device and go to Settings -> iTunes and App Store (NOT iCloud), and see if the CHILD'S ACCOUNT is logged in, or yours (or any other adult). If its not the child's account, there's your problem. Log out whichever adult is logged in on the child's device, and log the child's iCloud account in.

If everyone's Family Sharing title is correct (Organizer, Adult, Child..etc), then it should work.

SUMMARY:

The issue is that the child's ITUNES account (not iCloud) was not logged in on the child's device.

I wasn't receiving notifications either. Turned out even though I am the Organizer, I had set my wife up as a Parent, and so she was receiving the notifications. Seems ridiculous that both parents would not be able to receive a notification.

hjwong87 is correct. As an organizer and parent, I had also logged into my child's account from my device to monitor various activities and communication. I was not getting a notification for my child's "ask to buy" request. I verified that my child's iPad was not logged in with my account information. It was not until I removed my child's account from my device, that I finally started to receive the notifications.

Hope this helps. I know it was a frustrating learning process.

-Cookie5814

If the child's ITUNES account was not logged in, then why would they be presented with the "Ask to Buy" button?

My child's device is not available, but I'm 99% certain he is logged into iTunes with his account, not mine. If he wasn't, wouldn't he be able to go ahead and download with having to "ask".

But I'm not receiving his requests, yet I received a request from another child?

This scenario has happened too many times.

If it's going to be unreliable, then it's un-usable.

My notifications stopped after an upgrade. App store on my child's device was ostensibly logged in and asking for permission, but no notifications were turning up at my (parent) device OS. I had to log out on my child's device and log back in again and it started to send requests again.

"Had the same problem and got mines to work. Here's the problem. Go on the child's device and go to Settings -> iTunes and App Store (NOT iCloud), and see if the CHILD'S ACCOUNT is logged in, or yours (or any other adult). If its not the child's account, there's your problem. Log out whichever adult is logged in on the child's device, and log the child's iCloud account in."

This was my issue. My daughter was logged in under her own iCloud account, but her App Store was still on our account.

A few things about this seem like a bug:

1. If it's not set up correctly for a child, why does it bother saying it needs to ask for permission. It seems that if she's using the parent App Store account, she shouldn't need permission. If permission is based on her iCloud account, then why does it bother checking the app store account?

2. It did send notifications, but only to my wife's account. She was set as "Parent", but me as the organizer, did not get notifications.

Logging my daughter out of my app store account and logging in with her own account did fix the issue, though.

And as has been pointed out in other posts here, if the notification goes by too quick, you should still be able to find it by pulling down from the top of your screen and swapping from "Today" to "Notifications".

I had the same issue. Turned out notifications for Family was switched off. Once you switch it on, your kids have to resent their "question " for you to receive them.

I checked my iPad this morning and the Family App Request went there instead of to my iPhone. Does anyone know how to get the requests to be sent to both iPhone & iPad?