Ask to buy notification not received by organizer.

I have turned on Family sharing for my kids and I. As the organize I added my two kids who have their own apple ID's. I verified that Apple ID set in iTunes/iCloud on all the devices I own (iMAC/Ipad/Iphone) are the same.

When my kids attempt to purchase an app they get the alert to ask for permission to buy. But I never receive notification to approve or reject.

Any help to figure this out it much appreciated.


Thanks

Wil

iPhone 6, iOS 8

Posted on Sep 26, 2014 11:50 PM

Reply
30 replies

Aug 11, 2015 8:54 PM in response to wil_or

Read the following support article Request and make purchases with Ask to Buy - Apple Support it explains how this setup works. Note the following lines


"Open the notification to see the item that your family member wants to get. (See your notifications on your Mac or iOS device.)"


This is the notification centre you access by pulling down from the top of your device and then clicking [Notifications] at the top of the screen. There will be a section for "Family" that will show the request on all parent devices. (iOSv8.4). This is the only place that the requests are sent to, it doesn't go anywhere else.


"If the organizer doesn't make the purchase or decline the request, it will be deleted after 24 hours, and the child will need to make the request again."


If either parent doesn't action the request its deleted after 24 hours and the child needs to re-request it. So basically you have 24hrs to approve or reject the purchase.


Also, as mentioned in a post above, make sure your child's device is signed into iCloud and iTunes as their child account (look under [Settings] >> [iCloud] & [Settings] >> [iTunes & App Store]). You may also want to configure iMessage and Facetime to use the childs account as well.

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Ask to buy notification not received by organizer.

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