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iphone 6 hanging and crashing

My iPhone 6 (Verizon 64GB) crashes and hangs. It has locked up, gotten into bizarre behavior, and outright reset on its own. Usually it seems to work OK. Every time I have considered going to the Apple Store (it is about 10 minutes from home and 20 from work) the phone has fixed itself by restarting.


Twice I came home and the phone didn't see my home WiFi. The first time it started working fine after I forced a reset on the phone. The 2nd time, after I did the 8.0.2 update, I noticed the problem, verified that the WiFi was enabled in the pull-up menu, so went into the Settings app. The Settings app set the entire screen to white but no menu items appeared. Now the iPhone 6 locked up. So I force reset. It came up and everything, including the wifi, was working.


The iPhone 6 crashed under 8.0.0 twice when I was dictating a message in SIRI "Tell my wife I will be home late because traffic is nasty and I'm taking a detour to stop at CostCO" pause, Siri should have said "your message says ..." and read it back to me. Instead it rebooted, black screen with white Apple in the middle. It did this to me twice within 20 minutes. I tested this after 8.0.2 and the problem didn't happen. Not sure if it was fixed. Certainly that fix was not mentioned in the 8.0.2 notes.


Once, after 8.0.2 update, the phone forgot that it could receive push content. It seemed to be working fine with Safari and etc, but it didn't ring when I should have received a phone call, twice, and didn't alert me to a half dozen incoming iMessages. It was in this mode for a couple of hours. I noticed the issue because the WiFi had stopped again. I went into the settings app and it was blank again. I pushed the home button, which responded fine. I could even change home screens. Settings was again blank when I started it. I used home to go into multi-tasking and quit all of the apps and then started Settings again. Still white. I did a forced reset by holding down home and the standby button and after it booted the WiFi started working, and I had notice of missing phone calls and unread iMessages.


Is this just my unit? Or is this common?


Additional: The crash has happened when it was on Cellular LTE. I don't know that it has ever crashed when it was working with WiFi. It did get into bad modes and lock up when it SHOULD have been working on WiFi. I did not perform the 8.0.1 update. Also, when I purchased the iPhone 6 at the Apple store the first Friday, the phone restored from my iPhone 5S iCloud backup, mostly, and finished on iTunes later. I think it didn't get my music, photos and some of the Apps from iCloud.


Thanks.

Tadd

Posted on Sep 27, 2014 8:37 AM

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16 replies

iphone 6 hanging and crashing

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