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Level 1

9 points

iPhone 6 Camera Issues: white balance, flash, contrast/skin tones

i can't be the only one who has experienced thsse with the 6 forward facing camera.

1. White balance: a lot of my pics have an unnatural pink hue. The white balance is totally off especially on skin tones. VERY annoying.

2. Flash: in low, ambient light, my flash seems to be much pinker than it should be, unlike the golden flash that the 5s provided. Once again, this leads to horribly pink photos. Also, the flash seems to be far too bright, leaving faces blown out and unpleasantly blotchy.

3. Contrast and skin tones: I've noticEd the contrast is WAY off and either leaves an unpleasant grrunes or blotchy skin tones.

i Have been very disappointed so far with the camera and am considering a refund. Could these be algorithm issues? Or hardware? So frustrating.

iPhone 6, iOS 8

Posted on Sep 27, 2014 8:33 PM

18 replies

Dec 28, 2014 3:32 PM in response to graigsmith

It's the second one like this and the 3rd with problems, the first had dark shadow in the right corner of the screen.

stoksyXL

Level 1

4 points

Feb 24, 2015 1:48 AM in response to Jennjoy521

I'm having the same problem too. iPhone 6 Camera - Pink Hue Issue

And tried my friends iPhone 6 and he has the same problem.

I think it could be a software fix that could maybe help this, fix the white balance problem. I've had all the iPhone models since the 3G and never had this before, seems like it's a new issue.

stoksyXL

Level 1

4 points

Feb 27, 2015 1:29 AM in response to Jennjoy521

Ok, I just got a replacement phone from Apple, and the pink hue / white balance problem is still there.
That's 3 different iPhone 6's I've tried now that have this problem. I'm going to call my local Apple support centre now and try and get them to escalate the case to notify the techs to look into the iOS software.

In the meantime can we all let Apple know about this problem via the iPhone feedback page and by calling the support centre too?

https://www.apple.com/feedback/iphone.html

The more people that let them know about this, then the quicker it will get looked into and hopefully fixed.

iPhone 6 Camera Issues: white balance, flash, contrast/skin tones