Blue Screen and Non stop reboot after ios 8.0.2 update?

I have an iPhone 5s, and i have never previously had any issues with it. But this morning i went to update my phone, and it did. When it was finished updating it was rebooting, and then it blue screened. Now, it won't stop rebooting. I don't know what to do.. Help please T^T i am really upset right now~!!

iPhone 5s, iOS 8

Posted on Sep 28, 2014 11:06 AM

Reply
101 replies

Oct 30, 2014 9:29 AM in response to Cilan

Did you happen to see a status bar or anything while the restore was working?


Or is it one of those click on the restore and then wait for the thing to work and when its done it will just show the phone as fixed (showing the serial number and what not)?


I have been sitting here for 15 minutes and not even sure the phone or PC is restoring the iPhone, would be happy to know if there should be something that tells me its actually restoring the phone...


Any info would be great!


Thanks!


-Ira

Oct 30, 2014 9:51 AM in response to Cilan

It showed the cable and iTunes on the phone's screen then on the PC it shows iPhone Recovery Mode and I clicked on the Restore iPhone button and then I got nothing, no notifications or status bars.


About 5 minutes ago the phone shut off and then restarted with the grey apple screen and then it went to an all black screen, but it is connected on the PC (comes up saying its an iPhone 5s but no serial number) and I got the same message saying the phone must be restored, so I clicked on the "Restore iPhone" option and now have been waiting again....


It hasn't asked me for a backup...


Thanks for the reply...


-Ira

Oct 30, 2014 10:30 AM in response to Cilan

Make sure you plug off the cable from iPhone after restore then use the phone for 5 minutes at least by using all original applications .. Then plug it on to the cable connected to itune .. The. Get your last backup back.


before do anything make sure to have latest version of iTunes and restart your laptop.

The above steps has been explained by apple team and its work with me sussecfuly.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Blue Screen and Non stop reboot after ios 8.0.2 update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.