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Drizzt90 Author

Level 1

9 points

Anyones health kit app stop working?

I went to bed last night and everything was tracking fine between my Healthkit app and myfitnesspal app. I had 5 or 6 things pinned to my dashboard. I woke up and it is all gone.. Nothing is pinned to my dashboard and when I swipe to put it on my dashboard and press back it still isn't there and I go back in and it is switched off. I click on the Show all data and it does the spiny thinking icon forever and won't populate. But my steps I think are still being calculated in myfitnesspal. I have killed all open apps, soft restart, hard restart and nothing has fixed it. I have the iPhone 6 64gb ATT with the os and all apps updated.

iPhone 6, iOS 8

Posted on Sep 28, 2014 1:00 PM

185 replies

spoulos

Level 1

0 points

Jan 1, 2016 3:30 AM in response to Drizzt90

Maybe this has already been posted, but I fixed this. You have to restore your phone.

None of the force restarts worked for me. Apple Health seemed to have stopped working after upgrading to 6s. I noticed that in the "Sources" tab within Health there were old sources for apps that were no longer installed. Even after reinstalling those apps nothing changed.

I did a backup on iCloud and also on MacBook. Then went through the whole procedure of restoring the phone. After that, Health started plotting points. Also all the old sources are gone. ***** that you have to do this but at least I got it working again.

Hope this helps.

ptukhar

Level 1

0 points

Jan 4, 2016 6:40 AM in response to spoulos

I have the same issue. Surprised apple has not resolved it yet.

Jan 18, 2016 12:28 PM in response to Drizzt90

* Complete an unencrypted itunes backup

* turn off find my iphone

* under backups select "restore backup" ... not the "restore iphone" setting

* restore from your latest unencrypted backup

* turn off and on the setting to use the iphone as a health info source

Feb 6, 2016 3:28 AM in response to Obee1kanobee23

Obee1kanobee23

Thank you!

It works!!!

Mar 23, 2016 3:22 PM in response to randychan111

My QardioArm blood pressure cuff would no longer put entries in Healthkit. Tried all sorts of "non catastrophic" things.

The health entry app would put blood pressure readings in the database. Very strange. It stopped on March 11, even though I had taken readings on the 14th and today (the 23rd)

So After turning phone off and on, re-installing Qardio App, and taking my pressure many times, resetting "Sources" etc, I finally tried part of the above. I removed All of the dashboard panes.

Then I took my pressure and poof, it put the entry in the database.

Not only that it put the OLD entries in the database (the 14th and all the ones from the 23rd).

So I put the panes back on the dashboard, and took my pressure again, and it stopped updating the database.

So I took all of the Panes out of dashboard and took my pressure again, and it DIDN'T update the database this time.

I don't know if the problem is with Healthkit or the Qardio App, but I am begining to suspect Healthkit.

Anyones health kit app stop working?