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Iphone 6 been restoring from icloud backup for 9 days and still not finished?

I got my iPhone 6 on the 19th when it came out. It's an ATT 128 gb model. I started restoring from icloud backup on that Friday (9 days ago). It still is saying it's restoring from backup. Daily it's asking me to delete the data or keep downloading. This phone is for my business, so the info is very important. I am also worried that all the things in the last week have yet to be backed up since then, because I can't back it up till the restore is complete. I also can't do the new software update 8.0.2. I am on a fast WIFI nearly 18+ hours a day and I can surf the net just fine, but why is my restore from 9 days ago still not finished?

Posted on Sep 28, 2014 9:39 PM

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29 replies

Nov 18, 2014 3:27 PM in response to Sharon Chard-Yaron

I had a similar problem where my iPhone was restoring for over 6 hours (not as long as some of y'alls', but long enough to where everything else appeared to be restored already). In my particular case, it was because it was trying to download over 30gb of podcasts from my previous phone. This was still a helpful post though; because even though I realized what was taking so long, I didn't know how to abort it. Even when I tried to "cancel all downloads," they would just resume later for a different podcast. Thanks Stevejobsfan0123 for directions on how to stop the restore.

Jan 9, 2015 4:58 PM in response to stevejobsfan0123

Same doggone problem here -- problem is, since it's been restoring for over a week, I've taken new photos, sent new texts, etc, so I'm hesitant to stop and then try to restore from my last backup on the computer, from almost 2 weeks ago now. I'm starting to think either I have to let the current restore operation run its course, and hope that there is, in fact, an end in sight, or I stop it, and either leave it as-is or restore to the old backup and lose new items. No?

Jan 16, 2015 8:52 AM in response to velvetmarmoset

Same here. I started the transfer on the 9th and I'm still short hundreds of photos as of the 16th. In order to load the backup from iTunes instead, I have to loose all the photos and texts since then.


There's no indication as to if or when the download is happening or how to trigger it. At this rate it seems like it's only downloading a few photos a day!

Jan 24, 2015 6:53 PM in response to velvetmarmoset

I too had th everlasting "Restoring From iCloud Backup" for just over 2 days. Here's what it was in my case: I let everything run as normal when you setup a new phone. I had a modest amount of data to be restored including apps and such. Trying to be smart, I wanted everything from the backup (pictures, contacts, videos, text messeges, etc.) to have bandwith priority so as to make the restore process as quick as possible. In an effort to do so, I did not set up my email accounts on the new phone. If you're anything like me, I read and quite lazily keep most all of my emails. So that was my biggest "thing" to be backed up. Well, it in fact was my problem. I figured, let everything download and I'll set up mail last. I checked everything you can think of trying to figure out why everyhing was taking so long: missing pictures perhaps, videos, music, apps, perhaps, trying to see what was "missing" and had yet to be restored. But everything seemed to be there. I had no app or picture place holders. It all appeared to be there. I was extrememly close to stopping the backup (based on posts in this very forum), when it dawned on me! My email. No sooner did I enter my password and set those up, the backup completed. Almost immediately. I hope it helps.

Apr 17, 2015 11:01 AM in response to velvetmarmoset

The indicated link sorted me - original source is iMore - Allyson Kazmucha. Method below. Another successful method I have since read is to backup your old phone to a Mac with iTunes and restore the new phone from this (rather than the cloud). Then re-download your purchased / free apps after this in the normal; way.


In my case it was an iOS 5 Cloud backup (from iPhone 3) to a new iPhone 6 which had shipped with iOS 8.1 (April 2015) UK. I could not update the OS (greyed out), could not backup and had the restore incomplete message (and a home screen message saying the restore process was ongoing). I gave it 24 hours plugged in next to the router (strong 4 aerial WiFi) - no change. *


Following advice on the site, I searched through the apps and found one stalled - I deleted this and then started the app download again (less than 60 seconds this time). I then did the hard re-boot (Power button and home button together 3 seconds until black screen then Apple logo shows on screen). After this the messages were clear and the Update to iOS 8.3 button was active. Ran the OS update.


Phone and OS seem to be operating OK now although I haven't tried every app just yet.


* As a side note I was updating two new iphones at the same time. The second new 6 was restored from a 5 which was already updated to iOS 8. This restore went perfectly. This might indicate the issue is something other than simply an app download stalling (i.e. it may be something to do with restoring from a backup made with an older iOS than the new device is currently using).


Thanks to all contributors - great community.


Paul

Oct 26, 2015 9:12 AM in response to stevejobsfan0123

SteveJobsFan0123,


Thank you so much. It worked like a charm and was so-o-o simple. But, here's the thing, your fix had a ripple effect at the first level already mentioned above and at even a second level not yet mentioned. A new release of the iOS appeared in the Settings App, but the iPhone wouldn't let me download or install it because there was a message indicating that the 'backup from iCloud was underway' (the same message that continued for several days).


But, here's the new observation: Bluetooth on my iWatch seemed to be ever searching for my iPhone but never finding it. Thus, I also couldn't pair my iPhone with my iWatch for the same reason. As soon as I turned off the iCloud backup, the iOS downloaded and installed seamlessly and then moments later the iWatch paired with the iPhone and Bluetooth connectivity returned. Interesting how all these tasks were inter-connected.


G

Iphone 6 been restoring from icloud backup for 9 days and still not finished?

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