You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 8.0.2 wifi issues

Hi, I have issues with my new iPhone 6 on IOS 8.0.2


Sometimes I lose wifi connectivity and disable / enable the wifi on Settings is not enough... only chance is to reboot the phone.


R

Posted on Sep 29, 2014 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2014 6:56 AM

Same issue, same device.

217 replies

Oct 7, 2014 6:47 PM in response to johnfromscotland

I have an iPhone 6 Plus 128GB. Worked OK for first week, several resets required, APP crashes, etc., but no "show stoppers." UNTIL THIS MORNING! I noticed that I was no longer connected to my WiFi network (I have an 802.11 ac router). I attempted to turn WIFi on in the settings on the phone and the WiFi toggle icon was greyed out and unable to be turned "on." I tried doing several levels of resets; starting with just a reset of network setting only progressing all the way to a total system reset and restore. To make a really long story short, I spent over an hour on phone with Apple Support during which they sent me a diagnostic utility to run which instantly returned the results to the Apple Tech on the phone. From the results he was able to determine that it was a hardware problem. I have a replacement phone on the way.


WiFi hardware failure!!!!!! I wonder how prevalent this problem is? Has anyone else heard about this particular problem?

Oct 8, 2014 2:10 PM in response to johnfromscotland

I'm also running 8.1 beta 2, but I've had no such luck. The problems I'm seeing have persisted: slow (~1 Mbps) to nonexistent downlink, highish latency, and frequent drooped connections (but uplink is fine). I've otherwise tried every suggested fix out there. And these problems occur on a variety of networks, including my home network (airport extreme, 5 GHz, n only, WPA2).


I've had a bug open, but I'm starting to suspect a hardware issue, especially since this only affects my iPhone 6 and no other iOS 8 devices.. I'll provide an update if I end up swapping out the phone.

Oct 8, 2014 2:34 PM in response to Darius Sam

I Find it very difficult for this issue to be hardware related because I have it on a 5s exactly as described and follwing this discussion, I have seen other non 6 users that face it.

IF 8.1 doesnt fix the issue, Im personally giving up on apple for good.

Would have done it already but I read a positive review from an 8.1 user here and thought of waiting a bit more.

Oct 9, 2014 7:29 AM in response to rrsrrs

Apple is great at making spectacular events, patting themselves on the back about how great they are, how many phones they've been selling etc. yet ever since Steve is gone, it seems like the quality and reliability is going down. Had (2) iPhones 5. First one? Home button stopped working after few months. Second one? Volume button stooped working in less then a year! Now I bought an iPhone 6 hoping that the quality will be better and what do I get? Constant wifi problems!!! It works for a while and then it dies. You try to reset setting etc etc. only to get the same result. I'm frustrated and most likely will be returning that piece of rubbish! Already looking at HTC, LG or Samsung. Good bye iPhone!!!

Oct 10, 2014 4:09 AM in response to rrsrrs

Having the same issue, iphone 6 and 8.0.2, friend suggest that I go into setting and select wi-fi... hope fully you see your network, hit the information button (the i with a circle) and choose forget this network. Then sign back into your network, entering your password. It's been working for 3 straight days for me.


Al

IOS 8.0.2 wifi issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.