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Defective Iphone 6 screens?

Can anyone tell me if there is a defect in Iphone 6 screens?


I have had this phone all of 4 days and it is broken! It did not survive a 2 foot impact from a 32g spice bottle. I do not understand how there are videos showing the screen surviving hammers, waist and head high drops! I feel so deceived thinking this product was going to be better than the 4S that I upgraded from. (long story but the 4S survived 2 years without a scratch to the screen.. dropped numerous times) I checked the apple services and they want me to charge me 297 euros (we are in France) to mail-in a repair.

iPhone 6, iOS 8

Posted on Sep 29, 2014 7:51 AM

Reply
216 replies

Feb 24, 2015 11:15 AM in response to petermac87

petermac87 wrote:


As I said stop dropping your phone. Any phone will break if it is carelessly dropped.


Pete


And what if it is careFULly dropped? Give me a break, Pete. Everyone will accidentally drop his/her phone some day, even you. Accidents happen. These people don't do it on purpose. Telling people to stop having accidents is laughable. If people know they are accident prone, they should know before buying one that the iPhone6 may not be the toughest phone on the market. Any phone will break if dropped, yes; however some phones will break more easily and the iP6 is one of those.

I can't count how many times I've dropped my old Motorola (razr maxx hd) from heights ranging from 2-4 ft, and the thing has no major damage (some significant dents is all). Same for the previous one (Droid X). I've never used a protective case. This isn't to say that these Motorolas are the toughest phones; I'm sure they'd still break if dropped just so, or from a greater height. However I feel pretty confident in saying that they are tougher than the newest iPhone. Don't worry I'm not insulting your mother when I say the iPhone6 is not a tough phone, so no need to get defensive. I just feel that people should be informed.

Feb 25, 2015 4:25 AM in response to petermac87

I wanted to add my experience.... I am very careful about property like phones, cameras etc .... and I had an iphone4 for three years, never used a protective case, dropped it a few times on hard floors including stone and tiles, (arggg...) but it did not have a scratch on it. Tough little thing (but rubbish phone reception!).


In December I bought a new iphone6 ... it's an amazing piece of kit. Beautiful. Incredible functionality. Love it.


I was gutted when I dropped it after just a week onto a gravel driveway from about 30 inches. As I picked it up I did not expect the glass to have shattered... I imagined a nasty scratch. In fact, thankfully there was just a tiny scratch on the screen which you can only see in certain light. PHEW!


I have not dropped it again. At all.


THIS WEEK the phone was in the cup-holder of a hire car -once or twice knocking against the hard plastic surface. I stopped at a service area and checked my emails... and saw the phone now has a tiny chip (1-2mm) to the top left rounded corner of the screen, which has resulted in a 3mmx2mm area of damage under the glass, just BESIDE the chip.


I am as certain as I can be that this chip happened while it was in the plastic cup holder. I was not rally driving. It did not get bashed about - tho it did "fall over" against the hard plastic.


I don't blame anyone but myself. Accidents happen. Phones with glass fronts are sure to be a little fragile. They are not toys. They are amazing compared to the first mobile phones I used 30 years ago.


BUT I did come on this forum to log what happened and compare notes - in case there wis a pattern. I'll check back in a few weeks as I'm interested sharing knowledge.


Cheers


Phil



ps: petermac87 .... You keep telling people "don't drop it`'. You are not adding anything to the debate.

Feb 25, 2015 1:02 PM in response to philrunclimb

philrunclimb wrote:


I wanted to add my experience.... I am very careful about property like phones, cameras etc .... and I had an iphone4 for three years, never used a protective case, dropped it a few times on hard floors including stone and tiles, (arggg...) but it did not have a scratch on it. Tough little thing (but rubbish phone reception!).


In December I bought a new iphone6 ... it's an amazing piece of kit. Beautiful. Incredible functionality. Love it.


I was gutted when I dropped it after just a week onto a gravel driveway from about 30 inches. As I picked it up I did not expect the glass to have shattered... I imagined a nasty scratch. In fact, thankfully there was just a tiny scratch on the screen which you can only see in certain light. PHEW!


I have not dropped it again. At all.


THIS WEEK the phone was in the cup-holder of a hire car -once or twice knocking against the hard plastic surface. I stopped at a service area and checked my emails... and saw the phone now has a tiny chip (1-2mm) to the top left rounded corner of the screen, which has resulted in a 3mmx2mm area of damage under the glass, just BESIDE the chip.


I am as certain as I can be that this chip happened while it was in the plastic cup holder. I was not rally driving. It did not get bashed about - tho it did "fall over" against the hard plastic.


I don't blame anyone but myself. Accidents happen. Phones with glass fronts are sure to be a little fragile. They are not toys. They are amazing compared to the first mobile phones I used 30 years ago.


BUT I did come on this forum to log what happened and compare notes - in case there wis a pattern. I'll check back in a few weeks as I'm interested sharing knowledge.


Cheers


Phil



ps: petermac87 .... You keep telling people "don't drop it`'. You are not adding anything to the debate.

Why not? If people are going to continually drop phones then they will most likely continue breaking them.


Cheers


Pete

Mar 18, 2015 3:49 PM in response to badapple9

Glad im not the only one.. I had a 4, 5, 5s and dropped it MANY times.. it NEVER broke. This one barely fell and it cracked. First it was just the glass screen protector and att replaced it. But today it fell again and everything shattered. I was sitting down and reached down to scratch my foot and it fell outta my hand and bam.. Im so upset! I have applecare but still, thats $80. Total BS!

Mar 18, 2015 4:01 PM in response to juliannad

juliannad wrote:


Glad im not the only one.. I had a 4, 5, 5s and dropped it MANY times.. it NEVER broke. This one barely fell and it cracked. First it was just the glass screen protector and att replaced it. But today it fell again and everything shattered. I was sitting down and reached down to scratch my foot and it fell outta my hand and bam.. Im so upset! I have applecare but still, thats $80. Total BS!

The fact none of your previous phones cracked after being dropped was simply just good luck. I know lot's of people who dropped those models who were never so lucky. And the fact that your iPhone 6 screen cracked is just not good luck. Our other iPhone 6 has been dropped 3 times on hard concrete. It has not suffered any damage at all. It's all just luck. But rest assured that any glass screened phone (not just Apple) when dropped on a hard surface at the right angle can crack. Sorry, but there's no B.S., here at all.


I'd be willing to bet you don't have your phone in a protective case though. Our iPhone 6, which didn't crack is indeed in a protective case. Which just makes sense to put a nearly $1000 phone in. Just sayin'...........

Defective Iphone 6 screens?

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