Defective Iphone 6 screens?

Based on my friends statistics chance protective case will help with iPhone 6 is much less compare to iPhone 4/4s.

Screen on iPhone 6 is bigger, thinner so it's much easier to damage it. Unfortunately. So that's some sort of a payment for big screen and thin device.

So don't use a case but be prepared to pay the consequence. I would pay a small amount to protect an expensive device regardless of the odds.

But good luck to you and your friend.

Pete

You mean that you would purchase Apple care or what this phrase is about "I would pay a small amount to protect an expensive device"?

No, I would buy a case.

Pete

All my friends who accidentally got screens broken used protective cases.

Very good.

Pete

I had the same problem. My Iphone 6 had a very tiny hairline crack from left to right on the top portion which my friend noticed while we were at Yaklima. It was a hot and sunny day. I have a protection case for my Iphone 6 I bought from Amazon and I always take good care of it and did not even fall.The curved line grew longer. But I need to use my Iphone 6 and need to put it in my pocket most of the time.

I went back to Seattle, then I scheduled an appointment for Genius Bar at Bellevue Branch for Monday which was the available schedule that works for me. However, today Saturday, while shopping at Southcenter Mall, I noticed that aside from the curved line that grew longer, it started getting bigger, so I decided to stop by at Apple Store nearby.I talked to the staff, I was ushered in and he assured me that it will be taken cared off and looking at the curved line that started, it will be covered by warranty.

After waiting for about 15 minutes, a technician approached me, I told him what happened, and why I am concerned that the line is now spreading to the right top portion.He took my Iphone. Then he came back, saying that I should have brought the Iphone 6 "immediately" because if it's a line as I've explained and desribed, then it is covered by warranty. I told him that it is impossible for me to drive immediately because I scheduled an appointment and within that time frame, I will still use my Iphone and that I am concerned that the crack is spreading.

I felt so dissatisfied with the customer service at Tukwila Southcenter branch and the way the technician is making me feel like an idiot for not immediately driving to the nearest Apple Store.

Last time I had the same problem with my Ipad Air, which sudddenly had a tiny line crack that was getting bigger, I brought it to Apple Store in Bellevue. They gave me a replacement IpadAir right then and there. I wished I went to Bellevue Apple Store right away for my Iphone 6 and spared myself of being treated like an idiot by the technician at SouthCenter Tukwila. Worst customer service ever.

Jimmy

Report it to the store manager. We are only other users here.

Pete

Thanks for you info Jimmy. Probably someone from Apple will react and next generation will not have the issue.

O1eg wrote:

Thanks for you info Jimmy. Probably someone from Apple will react and next generation will not have the issue.

I've heard they're going to make the screen on the next generation out of transparent aluminum.

Good joke...

Looks like material of a glass itself is not an issue.

O1eg wrote:

Looks like material of a glass itself is not an issue.

I thought the whole issue was the glass. Unless some non-glass part of your screen is cracking?

All iPhone generations have glass screens. So material is always the same more or less.

But what have changed? At least size of the screen, body thickness, and screen glass mounting.

Probably that matters. Based on replies people posted here.

Ditto. So as not to get into a "flame war" with anyone, mine is simple:

1) Purchased new iphone6 for daugheter 3 weeks ago

2) Put protective case on it on the first day, hard back casing and rubber/screen protector front.

3) Walking with her, she drops it from waist high as she is holding it down towards the ground. Maybe 2.5 foot drop.

4) screen shatters! No damage to case. No damage to phone besides shattered screen.

5) pay apple money cause manager insists its our fault, nothing wrong with the phone.

6) My conclusion? Sub-standard design. Sub-standard screen, pay apple because they can make you pay.

We have over 40 phones in company. 12 of them Android. Problems mostly with iphones. I carry a note 4, no case. Dropped a few times. Some scratches on case. No cracked screen. Bigger screen.

Just the facts .. (which I'm sharing with our 10,000 of our folks!!)

What is use of corning/ gorrila when it cant deter a plastic glass impact.funny thing it was in my pocket with so called shatterproof protector.and irony is that protector remained intact but this darn screen cracked near ear piece.****** engineering