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Defective Iphone 6 screens?

Can anyone tell me if there is a defect in Iphone 6 screens?


I have had this phone all of 4 days and it is broken! It did not survive a 2 foot impact from a 32g spice bottle. I do not understand how there are videos showing the screen surviving hammers, waist and head high drops! I feel so deceived thinking this product was going to be better than the 4S that I upgraded from. (long story but the 4S survived 2 years without a scratch to the screen.. dropped numerous times) I checked the apple services and they want me to charge me 297 euros (we are in France) to mail-in a repair.

iPhone 6, iOS 8

Posted on Sep 29, 2014 7:51 AM

Reply
216 replies

Jan 2, 2015 6:41 PM in response to psikofunkster

No offense to the broken phone, but chances are if he had put it in a nice durable case, nothing would have happened to it. My other half has dropped the other iP6 we own now three times, on hard concrete no less, but it has not cracked. It's in a case and has a screen protector on it as well. So maybe, just maybe as humans, who on occasion drop things, maybe just maybe a little preventative preparation could have avoided an unfortunate situation.

Jan 2, 2015 7:45 PM in response to psikofunkster

psikofunkster wrote:


im' seeing a transparent case on the picture right? i mean my ipod touch 5 has pretty much the same case, 0 issues after 3 years and a few drops....

I had to actually look at the picture again. I supposed I missed any protection because it is transparent. If I were to guess, the phone has a soft rubber bumper on it. I've never found soft bumpers provide much of any protection. I only use full hard candy shell type cases on my phones. I do feel bad for the guy. Really. I just know that with a hard shell case on our other iPhone 6 and with a screen protector, it has now survived at least 3 drops on hard concrete. The case has scratches, but the phone suffered nothing.

Jan 2, 2015 8:49 PM in response to lobsterghost1

rbrylawski wrote:


psikofunkster wrote:


im' seeing a transparent case on the picture right? i mean my ipod touch 5 has pretty much the same case, 0 issues after 3 years and a few drops....

I had to actually look at the picture again. I supposed I missed any protection because it is transparent. If I were to guess, the phone has a soft rubber bumper on it. I've never found soft bumpers provide much of any protection. I only use full hard candy shell type cases on my phones. I do feel bad for the guy. Really. I just know that with a hard shell case on our other iPhone 6 and with a screen protector, it has now survived at least 3 drops on hard concrete. The case has scratches, but the phone suffered nothing.


Well personally a soft rubber has been enough for me during all these years, i have had an ipod touch 2G, 4G, 5G and galaxies s1 s3 all with rubber bumpers and some have fallen but nothing had happend to them

This new iphone 6 appears to be extremely fragile IMO.

Jan 2, 2015 9:25 PM in response to lobsterghost1

wow nice to hear it survived, I am an iPhone fan. The 2 days old iPhone6 had screen protector, soft cover and was in my pants pocket. I was changing my pants while the phone was in my pocket. I get a call looked around for the phone, realized its in the pants pocket. attended the call & then went to the home button to find there were fine glass particles, cracks on the phone. Probably a freak case, but scared to risk 275$ For fixing it...

Jan 8, 2015 11:12 AM in response to userpk

userpk wrote:


Coincidence?

https://www.dropbox.com/s/pjmwkbb7qvyp56e/My%20iPhone6%20on%20day%201%20after%20 5%20minutes%20in%20back%20pocket%20in%20the%20car.jpg?dl=0

OK.....I'll Bite. Coincidence in what way? This person supposedly had his iPhone 6 in his back pocket and sat on it. If you do some research, you'll see that virtually every version of iPhone or ANY phone from any manufacturer when sat on can crack.

Jan 8, 2015 12:13 PM in response to petermac87

I've been buying Apple products mainly for their reliability and durability. There is an obvious weakness around the home button on the iphone6, that could have been prevented with more careful design. Steve Jobs would have not let it out like this. Siting on the phone is not my favorite past time but can happen on occasion. My iphone 5S, 4S, 4, have all survived many years of abuse including drops, sitting on, stepping on, left in rain and other careless actions. And I'm sure I'm not the only one with similar phone-surviving experiences of the 4-5 lines of the iPhones. I watched Apple employees in the Apple store, they are carrying there iphones in their back pocket all day. At some point they might sit down for a sec without remembering to take the phone out. It just what people will eventually do who dare to put their phone in their back pocket, which generally I prefer not to do so, but sometimes you just need to put it somewhere in the hurry.


Like with a car, you not supposed to hit anything even at 5 miles/hour, but if it does happen and it renders the car useless, that is a poor construction for an everyday driver IMO regardless of how fast it accelerates or how it handles or whatever bells and whistles it comes with.


I'm sure Apple has better things to do then replacing countless screens. At $109 including labor they are not happy campers either considering cost of operation in the US, I'm sure.. It would have helped studying some typical user behaviors before rushing out with the new product. I hope they are learning from this.

Jan 8, 2015 12:20 PM in response to userpk

Then you were VERY lucky. A good friend of mine kept his iPhone 5S in his back pocket, even though I advised him it was not a good practice. He forgot it was there, sat down and immediately cracked his screen. It's just logical to not sit on a glass and aluminum clad device. And to infer iPhone 6 is more likely to have a cracked screen when sat on over other iPhone's is not logical either.

Jan 8, 2015 12:20 PM in response to userpk

userpk wrote:


I've been buying Apple products mainly for their reliability and durability. There is an obvious weakness around the home button on the iphone6, that could have been prevented with more careful design. Steve Jobs would have not let it out like this. Siting on the phone is not my favorite past time but can happen on occasion. My iphone 5S, 4S, 4, have all survived many years of abuse including drops, sitting on, stepping on, left in rain and other careless actions. And I'm sure I'm not the only one with similar phone-surviving experiences of the 4-5 lines of the iPhones. I watched Apple employees in the Apple store, they are carrying there iphones in their back pocket all day. At some point they might sit down for a sec without remembering to take the phone out. It just what people will eventually do who dare to put their phone in their back pocket, which generally I prefer not to do so, but sometimes you just need to put it somewhere in the hurry.


Like with a car, you not supposed to hit anything even at 5 miles/hour, but if it does happen and it renders the car useless, that is a poor construction for an everyday driver IMO regardless of how fast it accelerates or how it handles or whatever bells and whistles it comes with.


I'm sure Apple has better things to do then replacing countless screens. At $109 including labor they are not happy campers either considering cost of operation in the US, I'm sure.. It would have helped studying some typical user behaviors before rushing out with the new product. I hope they are learning from this.

To be sincere i don't think they have anything to learn from this, they are making millions so......

Jan 8, 2015 12:29 PM in response to psikofunkster

psikofunkster wrote:


userpk wrote:


I've been buying Apple products mainly for their reliability and durability. There is an obvious weakness around the home button on the iphone6, that could have been prevented with more careful design. Steve Jobs would have not let it out like this. Siting on the phone is not my favorite past time but can happen on occasion. My iphone 5S, 4S, 4, have all survived many years of abuse including drops, sitting on, stepping on, left in rain and other careless actions. And I'm sure I'm not the only one with similar phone-surviving experiences of the 4-5 lines of the iPhones. I watched Apple employees in the Apple store, they are carrying there iphones in their back pocket all day. At some point they might sit down for a sec without remembering to take the phone out. It just what people will eventually do who dare to put their phone in their back pocket, which generally I prefer not to do so, but sometimes you just need to put it somewhere in the hurry.


Like with a car, you not supposed to hit anything even at 5 miles/hour, but if it does happen and it renders the car useless, that is a poor construction for an everyday driver IMO regardless of how fast it accelerates or how it handles or whatever bells and whistles it comes with.


I'm sure Apple has better things to do then replacing countless screens. At $109 including labor they are not happy campers either considering cost of operation in the US, I'm sure.. It would have helped studying some typical user behaviors before rushing out with the new product. I hope they are learning from this.

To be sincere i don't think they have anything to learn from this, they are making millions so......

Yes they are making tens and tens of millions of phones, yet only a tiny handful of complaints?


Pete

Defective Iphone 6 screens?

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