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Vlad MARIN Author

Level 1

4 points

iPhone 6/iOS 8 Landscape Keyboard Problem

Hello everyone,

I'm writing here as I have encountered some problems with the native iOS keyboard in landscape mode on my brand new iPhone 6. Before getting into the problem description, here is my current configuration:

The Configuration

- iPhone 6 w/ 64GB

- Unlocked, purchased directly from an Apple Store, in Europe/France

- iOS 8.0.2 (12A405)

- Native iOS Keyboard

- No other keyboard app installed or previously installed

- Predictive typing activated

The Problem

Sometimes, when I write messages (SMS and/or iMessages) in landscape mode, the keyboard gets a little "funky" on me. Keys get superimposed on each other, especially the upper most row of keys (the QWERY row) with the predicted words zone. Simply put, graphics get overlaid... I have to switch between portrait and landscape mode in order get the keyboard to be shown normally. Sometimes, the only way out of this is simply closing the app and relaunching it (closing it using double-click on Home button and swiping upwards to free the app memory).

Also, when writing a mail in landscape mode, I only get to see around 3/4 of the text in terms of width. It seems that the text I'm typing gets behind an invisible white panel that covers the right-most quarter of the screen. This invisible white panel only covers the mail body section. All other buttons and fields (Cc/Bcc, Subject, keyboard, Send button, etc.) appear correctly. Notice that this time even the keyboard appears correctly. All graphics appear correctly but the text I'm writing. I have to mention that the text I'm typing does get registered by the OS because if I switch to portrait mode, all the text suddenly appears back and gets readjusted in order to fit the portrait mode. If I switch back to landscape, a part of the text vanishes again (as if hidden by this sort of invisible white panel). Depending on the text I write I can see halfs of letters being hidden...

So I was wondering whether anyone else has encountered this problem at all. Is it due to the iOS 8.0.2 update? Or simply the iOS 8? Or is it maybe the iPhone 6' bigger screen? Beats me... By the way, rebooting the iPhone doesn't change a thing...

Thanks for your replies and for your help!

iPhone 6, iOS 8, 64 GB

Posted on Sep 29, 2014 12:31 PM

Best reply

ajportare

Level 1

0 points

Posted on Sep 30, 2014 7:52 AM

Same issue here. Just did the download now I'll hit the alpha key on the screen and it does not register. Only happens in landscape mode. Only tried it on imessage and SMS, did not try email yet.

- iPhone 6 w/ 128GB

- Purchased directly from an AT&T Store, in US

- iOS 8.0.2 (12A405)

- Native iOS Keyboard

- No other keyboard app installed or previously installed

- Predictive typing activated

View in context

48 replies

Oct 14, 2014 6:38 PM in response to Vlad MARIN

Same problem here. iPhone 5S. iOS 8.0.2

Oct 16, 2014 9:11 PM in response to Vlad MARIN

Having the same problem. After I goes black some times is comes back frozen sometimes it comes back in what looks like a voice recording mode. Am about to the Genius Bar if nobody comes up with an answer. I am only comfortable typing in Landscape mode. Additionally with zoom on emails do not move up so you can see what you are typing once you move past the first line.

Oct 19, 2014 12:47 PM in response to Vlad MARIN

Same thing here. It's pretty frustrating. Has anyone has this issue with the plus?

JRob503

Level 1

0 points

Oct 20, 2014 8:46 AM in response to Vlad MARIN

I updated my 5S to ios 8 and had this problem.

I just purchased the iPhone 6 two weeks ago and am having the same problem. Apple support had me do a factory reset and fresh install. Still did not help. At times, when I turn my phone to the horizontal position the voice recorder comes on.

Several of my friends are having the same issue as well.

Has to be a software problem.

Help Apple?

ios 8.0.2

stock keyboard

Verizon

Oct 20, 2014 4:24 PM in response to JRob503

New update 8.1 has a fix for: Fixes bugs that could cause screen rotation to stop working

kusi_be

Level 1

0 points

Oct 21, 2014 12:30 PM in response to jules_xxxooo

i am still having the issues with an iphone 6 ios8.1. did you also change the overall font size?

3zero3

Level 1

0 points

Oct 21, 2014 12:43 PM in response to jules_xxxooo

Yeah, seems to be resolved for me on 8.1, though I haven't kicked the tires very hard yet.

sfratt

Level 1

0 points

Oct 21, 2014 1:55 PM in response to 3zero3

I have been having the same problem with my iPhone 6 since the beginning. I was hoping 8.1 would fix it but the problem persisted. I did two things today that I think resolved the issue.

1. I had my text size under "Display and Brightness" sent to max (carried over from my 4S with the smaller screen). I moved left to one notch above the half mark.

2. Under Settings, Messages, I disabled "Raise to Listen".

I haven't had the keyboard go black or crash in landscape mode since.

Khashi 1

Level 1

0 points

Nov 4, 2014 4:33 PM in response to Vlad MARIN

I sseem to have a similar problem. When I orient my 5s, from portrait to landscape, the screen does not morph to accommodate the orientation. This happens occasionally. Furthermore, the keyboard may cease to function entirely, when oriented in landscape mode.

Nov 4, 2014 4:59 PM in response to shanemt

Same here (iPhone 6 plus 64gb) sometimes it won't even go to landscape mode or when i try to transfer it back from landscape ill have to place it into portrait and i know it doesn't make a difference but i have to shake it around sometimes for it to go back to the place i need it to.

Nov 4, 2014 7:11 PM in response to Marco Did

HEy, have you found anything on this yet? You and I are having the same EXACT problem!!!!! Ugh!!!!! It's good to know, however, that others are having the same problems. It means that the problem must be software related and not hardware.

jesbeck

Level 1

0 points

Nov 13, 2014 1:39 PM in response to Vlad MARIN

Here's the fix.

First get the keyboard visible then tap and hold on the keyboard key in the lower right corner of the keyboard. Select dock keyboard.

Then reboot your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

jesbeck

Level 1

0 points

Nov 13, 2014 1:41 PM in response to dartfrog01

First get the keyboard visible then tap and hold on the keyboard key in the lower right corner of the keyboard. Select dock keyboard.

Nov 14, 2014 7:53 AM in response to jesbeck

hey jesbek,

when I press and hold the keyboard button nothing happens. Am I missing something

Nov 14, 2014 7:59 AM in response to Vlad MARIN

The problem went away for me when I turned off Raise to Listen as was suggested earlier in this thread.

iPhone 6/iOS 8 Landscape Keyboard Problem