iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

You sound like you have the most over-inflated opinion of Apple.

Insead of disabling the entire phone, why not just disable the touch-pad and force the user to either use a pin or have no security on their phone?

why brick the whole phone? What's the point?

Apple are going from weakness to weakness and it doesn't seem like it's going to change, and the next bout of lawsuits (after the more recent bouts of lawsuits concerning AppleCare where Apple lost a substantial sum for fraudulent misrepresentation) will only be a further hit to the public opinion of this money hungry company.

Also what do you mean iCloud wasn't breached? Do you not remember the recent leaks of pictures Of celebrities?

jakob.joergensen wrote:

Apple, I've bought my last iOS device.

Already considering how to sell my iPhone 5s, so I can get a repairable device from competitor. My iPad Mini has a regular button, so I guess it's safe for now ....

I live 120K's away from closest Apple Store and on the top - I'm not rich!! I can't pay for travel and expensive Apple-fix!!

And finally - what about the planet?

1. You're not talking to Apple here. Use the Feedback Channel at www.apple.com/feedback instead.

2. Post it on eBay or craigslist or whatever equivalent you have in your area. Make sure to import all your pictures and transfer things like your contacts & calendars & notes to your computer and then erase it and set it up as new before you sell it.

3. There are mail-in options, and if you use locate.apple.com you can find the nearest legitimate service center.

4. If you can afford an iPhone, you can afford the related service options. If you can't, then buy another product.

5. And what, exactly, about the planet? What does any of this have to do with 'the planet'?

You are attempting to defend the indefensible. This is a very unfair move by apple, people with slightly damaged phones that have been working for months are now being intentionally bricked.

While I appreciated some people have fanatically unconditional brand loyalty, your support for this is unethical.

tiggerj wrote:

You sound like you have the most over-inflated opinion of Apple.

Insead of disabling the entire phone, why not just disable the touch-pad and force the user to either use a pin or have no security on their phone?

why brick the whole phone? What's the point?

Apple are going from weakness to weakness and it doesn't seem like it's going to change, and the next bout of lawsuits (after the more recent bouts of lawsuits concerning AppleCare where Apple lost a substantial sum for fraudulent misrepresentation) will only be a further hit to the public opinion of this money hungry company.

Also what do you mean iCloud wasn't breached? Do you not remember the recent leaks of pictures Of celebrities?

No, simply an unbiased & informed opinion. I've got plenty of criticism for Apple; I just don't do it on a technical support forum, since this isn't the appropriate place for that. I know where to go to properly voice my opinion about Apple to Apple.

You're asking me to speculate on why the entire phone is disabled instead of just part of it? That's not allowed by the terms of this forum. Please read them again.

Please cite your source for the AppleCare lawsuit. You mean the one that got thrown out by the judge? [http://9to5mac.com/2016/01/08/apple-care-class-action-rejected/] The one where the judge stated the plaintiff's lawyer was incompetent, and that it appeared to be orchestrated intentionally? Exactly who much did Apple lose there?

iCloud was not breached. Those 'leaked celebrity pictures' were acquired by people that were able to guess the passwords to those celebrity accounts, or able to gain access to the email associated to the Apple ID, and other used that password to download the iCloud backups or reset the password via email and then do that. No one got into the iCloud servers. Someone used the actual passwords or rise the passwords. The only security breach in any of those instances was being able to get into the emails, not the iCloud. It's not a security breach when someone uses a legitimate password to access iCloud contents.

If you used a simple numeric passcode like '1234' for your home security system, and a burglar typed that in to disable the alarm, is that a security breach, or poor passcode choice of the user? If your ATM PIN is '1234' and someone gets your ATM card and pulls money out of your account, was the ATM breached? No.

The media loved to jump all over that one, but as soon as Apple explained that it wasn't a breach, but simply poor security choices by those celebrities, the story died within a few days after that. It's not 'entertaining' to the masses if it was simply a dumb password issue.

Jay 75 wrote:

You are attempting to defend the indefensible. This is a very unfair move by apple, people with slightly damaged phones that have been working for months are now being intentionally bricked.

While I appreciated some people have fanatically unconditional brand loyalty, your support for this is unethical.

Don't quote ethics to me. It's unethical for someone to violate the terms of a warranty, and then still expect that a company will continue to support that product. When you bought your iPhone, you agreed to the terms & conditions of the warranty. If you violate that agreement, then the other party is absolved from providing any further support, and that includes access to their proprietary operating system. You're welcome to try to use another operating system if you want. Maybe you can get Windows 10 to run on the iPhone?

This is a technical support forum, not an emotional support forum. All of the relevant technical questions have been answered.

And it's perfectly defensible. When you allow unauthorized service on your iOS device, you are willingly forgoing any support of further services form Apple. That includes use of the operating system. It's in the hardware warranty and in the terms of use of the operating system. And every single iPhone purchaser agreed to both at time of purchase and prior to any iOS update.

Your technical amounted to 'tough, sell your phone'.

Buying a phone with a faulty touch pad is not voiding the warranty, people are getting there phones bricked for faulty hardware problems along with minor damage caused by the user.

Your opinion is most certainly not unbiased, and if this is not a forum for this why are you even replying to the posts just ignore them.

But it wouldn't be faulty if it could be repaired. Should I pay 25€ or 200€? For security? My phone does't contain state secrets. I'm not a Clinton. Perhaps Vladimir and Assad could find my moms complaints about my dads snorring, thats about it.

I guess you're right. If Apple doesn't fall in line, it's a sell.

Wow, talk about loving the taste of Apple Kool-Aid. Apple could simply empty the contents of the Apple Pay system or lock out access. Instead, they have, as the original poster wrote, killed the engine because you put somebody else's tire on the car. There is nothing unsafe about the tire in the least. Or, to make your analogy fit, it would be like putting a tire on which could blow at sustained speeds over 120mph. Instead of limiting the car's top speed (or limiting access to Apple Pay), the manufacturer is shutting off the engine, rolling up the windows, locking the doors and demanding you buy THEIR tire (disabling the entire phone). BTW in case you hadn't heard, there are copious numbers of exploits against Apple products. You are living in a bubble if you think you are digitally safe because you drink that Kool-Aid

Some people are born to curry favor from the powerful, obey all of their rules, not make waves, and be good sheep. It does not take much imagination to realize what kind of a country this would have been had this type of personality prevailed. All of us are correctly following our instincts on this one which tell us this is not right, not fair and certainly not the American way. In opposition to us are those who think this is perfectly right, totally fair and should be the American way. To those who insist that a grave security threat is the valid excuse for this debacle, please explain why the phone continues to function until you do an upgrade? If there was a sensor problem, yet the phone functioned otherwise, then that must mean some horrible security breach was allowed. Or it means there was no horrible security breach which required total bricking of the entire phone. So, why brick the phone during upgrade, but let it function prior?

bobfromlosangeles wrote:

Some people are born to curry favor from the powerful, obey all of their rules, not make waves, and be good sheep. It does not take much imagination to realize what kind of a country this would have been had this type of personality prevailed. All of us are correctly following our instincts on this one which tell us this is not right, not fair and certainly not the American way. In opposition to us are those who think this is perfectly right, totally fair and should be the American way. To those who insist that a grave security threat is the valid excuse for this debacle, please explain why the phone continues to function until you do an upgrade? If there was a sensor problem, yet the phone functioned otherwise, then that must mean some horrible security breach was allowed. Or it means there was no horrible security breach which required total bricking of the entire phone. So, why brick the phone during upgrade, but let it function prior?

Sounds like a lot of speculation to me.

You're bringing patriotism into this now? Oh, thank you kind sir for the enjoyable laugh this provided me.

You know how freedom of speech doesn't apply to private property? For example, you're not allowed to come onto my property and say whatever you want. That's reserved for public areas. Sort of like how this forum (and all others that are privately held) are perfectly within their rights to restrict topics and language choices.

Same applies when it comes to the concept of freedom versus security. I'm a huge proponent of: "Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."

This isn't a matter of personal freedom or national security. It's a matter of an agreement regarding proper and authorized use of a product.

If you choose not to follow Apple's directives, that's your personal choice. But it also their personal choice, and right, to no longer allow you to have access to their proprietary operating system. So, you've got your iPhone. No problem. No go find another operating system to use on it. Because Apple has no requirement to provide to you access to iOS. It's a license, not a right.

Jay 75 wrote:

The action in the UK is being treated as criminal damage, a company that knowingly destroys its customers products in the interest of further profit will not have those customers for long.

Boy, do stories change. ONE BARRISTER said it MAY BE criminal damage. That does not make it so. Of course, lawyers NEVER exaggerate. So it must be true.

You will get your research when I am your secretary. Every point I made remains valid. Apple has other choices to minimize, not maximize, the harm to the consumer. They went the maximize route and you stand by cheering this decision unabashedly which in my view puts you at the head of the line for Kool-Aid refills. There is no defense for Apple's handling of this error in this manner. You can prevent compromise of a safe deposit box where you know a key has fallen into the wrong hands without leveling the bank the box is housed in. Okay, I relent because you do need an education. http://motherboard.vice.com/read/somebody-just-won-1-million-bounty-for-hacking- the-iphone for one of the more spectacular claims.There's a million roads to Mecca in here: https://www.cvedetails.com/vulnerability-list/vendor_id-49/product_id-15556/Appl e-Iphone-Os.html and I have in my hands an unmodified iPhone which allows me to bypass security and get into confidential data. It's not a serious breach for most, but the fact is it is a security breach and I can repeat it continually on a locked phone with no tools, cables, or connections. I will not be your secretary again and thanks for the flowers.

Jay 75 wrote:

That's like saying if your car is scratched you have to get a new one.

Regardless, with all the headlines Apple are going to back track on this one.

No, it's like saying the radiator hoses are cracked and you need to pay to have it fixed before the manufacturer will perform warranty work on the radiator.

bobfromlosangeles wrote:

You will get your research when I am your secretary. Every point I made remains valid. Apple has other choices to minimize, not maximize, the harm to the consumer. They went the maximize route and you stand by cheering this decision unabashedly which in my view puts you at the head of the line for Kool-Aid refills. There is no defense for Apple's handling of this error in this manner. You can prevent compromise of a safe deposit box where you know a key has fallen into the wrong hands without leveling the bank the box is housed in. Okay, I relent because you do need an education. http://motherboard.vice.com/read/somebody-just-won-1-million-bounty-for-hacking- the-iphone for one of the more spectacular claims.There's a million roads to Mecca in here: https://www.cvedetails.com/vulnerability-list/vendor_id-49/product_id-15556/Appl e-Iphone-Os.html and I have in my hands an unmodified iPhone which allows me to bypass security and get into confidential data. It's not a serious breach for most, but the fact is it is a security breach and I can repeat it continually on a locked phone with no tools, cables, or connections. I will not be your secretary again and thanks for the flowers.

Burden of proof is on the accuser. You claim that there have been breaches of the iOS system. Yet you actually provided none. More on that in a moment. I'm well aware of the Zerodium bounty claim, but let's get to something else first

You've failed to read what I wrote when you say I'm cheering this decision. Let's try again. And remember, 'reading is fundamental':

My opinion isn't really relevant, but I believe that there were alternatives that may have worked better. For example, I think that the re-authentication should occur on a daily basis, not just when the iOS is updated or restored. That would be better security, in my opinion. It also would have revealed the issue much sooner, and made it more obvious to the layman that it was the faulty/unauthorized service that was the root cause, not the iOS update. I also think there should be more details about error messages in iTunes, with the additional option to permanently disable Touch ID to bypass the error.

Now how about that! Looky there! Sure looks like I've drunk a lot of Kool-Aid! I've stated that Apple should have an option to bypass the error. Wow! Now how is it that an iSheep like me is actually saying that Apple could have done something better in this situation? Huh. That's confusing my poor little brain. maybe you can explain how a Applehead could ever point out that Apple can improve upon something. Weird, right?

Now, on to your sources.

The Zerodium bounty claim is not only unconfirmed, but it also required other third-party interaction. In fact, Zerodium is still checking the claim to validate it, and actually has had issues replicating it. In other words, someone said they were able to do it, but it hasn't been independently reproducible yet.

Hey, did you know that a kid in Canada found out how to turn lead into gold with just a few household items! Has SCIENCE gone too far?

Find out why banks hate this guy so much! Click here now!!!

If it can't be reproduced or even confirmed by the group offering the bounty, then it's not valid. Again... reading is fundamental. Had you read the article instead of just succumbing to clickbait, you'd have learned that. And actually, the fact that such a large bounty was offered in the first place proves how tight the security is.

I've never said iOS is impenetrable (Go ahead. Look for where I've said that.) What I've said is that it is the most secure mobile platform in the world. Nothing you've provided has countered that. In fact, it's actually supported my claim! Thank you!

But nice try, pumpkin. Now go get me some coffee.

So now you are in agreement with Apple that they should have a repair monopoly regarding iphones? You realise that in a monopoly the owner can charge ANY fee they wish, do you realise why monopoly's are bad for consumers?