iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???

Same issue here. also tried all the steps. WTH Apple !?

Hi,

Brand new iphone 6, trying to install latest IOS update to get everything clean and....error 53.

Tried to restore on 2 diff Mac + 1 PC with no success.

Does someone has a magic trick here ??

I also got the same error some 5 days back when I was restoring my Iphone6. I even contacted the apple support forum and they have no idea about this error 53. So I tried some permutations and combinations and it worked.

1. Try using Lan or USB dongle for the internet. No wiifi

2. Uninstall all the antivirus software. Do not add into exceptions i tried that but failed.

After this my iphone got restored successfully but now my touch-id is not working is saying "Failed" apart from this every things is working ok.

I will surely take it to the apple store but now not in hurry to do so!!

Strange, I've never heard of antivirus software for an iPhone. Did you get it at the App store?

Oops Sorry for the confusion caused.
What i mean is Uninstall antivirus from your PC/Mac.

Even i do not have any antivirus for iphone 😉

Hi,

I´m having an error 53 when trying to restore my iPhone 6 plus.

Now is stucked in recovery mode. I tried in 2957485755 different computers Windows 7, Windows 8 , Windows 8.1 Pro, Mac. Any ideas?

Thanks!!!

apple now very bad.....error 53 when restore iPhone 6 and 6plus, touch ID error, now apple not Fix, or warranty... not have software fix....i will use samsung, not use apple iPhone 6 and 6 plus (stupid)

Hi,

I have the same problem with iphone 6+ and it *****... only used this phone for less then 2 months and apple has no fix... have tried several things, including different notebooks, called apple, the apple service store is helpless and they wont even replace the phone.... 😟

if anyone has an idea, please share the same..

thanks.

Hi guys

I have to disappoint you all.

The problem is in Touch ID 1000%. If it is not original button for this particular motherboard or your touch id ribbon cable is damaged or not connected to your motherboard (at least it can be fixed)

The problem has no software solutions. At least until that moment when this topic will have thousandths of complaints about error 53. And apple will do something.

For now you can:

1) Go to your store and take it back - they will change your phone within warranty period. But only if there are no big scratches and so on. Otherwise - your iPhone is dead.

2) If you have changed the touch id button (during the installation of the new screen of maybe you changed the motherboard) - you have to find this fckng original touch id button - that is the only one in the whole world for your motherboard. And put it back to the motherboard.

3)Sell it for parts for about 20% of the initial price.

4)Find a guy who invented this stupid system with touch id on iPhone 6 and 6+ (5s has no such problem) - and throw your dead Brick-iPhone to his head. Maybe it will satisfy you a little.

HI please advise tried every thing cannot restore error 53

😢

KDM666 is 100% correct. Changed screen with new touch id button and got error 53, changed back to original button, all is well, no errors.

I can't agree more. After repairing my home button on my iPhone 6. I tried to upgrade to 8.2.0 and now I am in recovery mode without being able to finish my upgrade, it keeps saying error occurred (53) . But we are not an isolated case a lot people are on the same boat.

Why Apple is doing this I am not sure.....

No, we ARE isolated on our boat. Apple spits on us. Try to call Apple Support a d you will realize it.

Little history here re: error 53...

- dropped iphone 6, shattered screen.

- took for repair, tech not only replaced screen but used a new (or used) home/touch id button with attached ribbon cable.

- attempted to both update and setup new touch id, neither worked and received failed messages. .

- tried to update via itunes, started update then failed with error 53 - tried many times after with continued error 53 error.

- tried to restore, also received error 53.

- realized my phone was a brick so called back repair service.

- they stated the tech messed up - iphone has a unique home/touch id button and ribbon cable, any other replacement will not work.

- fortunately they retained my parts and replaced the new home/touch id and ribbon cable with my existing one.

- brought home, was able to complete the restore then restored from back up.

So, if you damage your iphone, be sure the repair service uses the existing home/touch id and ribbon cable or you'll end up with error 53. Appearantly, each iphone is linked to this button/ribbon cable and will not work if replaced. If you do have it replaced, you won't be able to update and if you try to update via itunes, your iphone will never work again.

Error 53 based on the information that I've gathered is a hardware issue that stems from Touch ID.

The recurring theme between the reports seems to be replacement of the screen or the home button.

When a home button is replaced with a button from a different the device it causes an issue with the Touch ID functionality leading to error 53.

What I would recommend doing is calling apple support and going over some troubleshooting steps with them.

If a backup / restore does not resolve the issue then take the device in for service or mail it in.

Something like this should not be considered accidental damage so it should be free.

Now if you're out of warranty then you're out of luck as with any manufacturer.