You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad 2 keeps crashing rebooting after ios 8 update

Since updating my iPad 2 to ios 8 I have had numerous problems with it, first thing that happened was the accesscibility features came on and would'nt turn off, had to attach to my mac and disable them in itunes, also while this was occuring the ipad 2 kept randomly rebooting, this is still occuring, I have so far done a soft reset and a hard reset, I've done a restore, I've updated to ios 8.2 and still the same things happening, this is starting to get very annoying.

iPad 2 was working fine until this update . . please can anyone assist . . .

Posted on Oct 1, 2014 2:38 AM

320 replies

Oct 21, 2014 5:35 AM in response to VinceCharming

Oh still having rebooting issues with iOS8.1 still rebooting randomly, so annoyed now, cant even begin to describe what I think of Apple and iOS8.

Give me back iOS7 or fix the problem with iOS8

Annoyed

jmi2

Level 1

18 points

Oct 21, 2014 9:15 AM in response to VinceCharming

still crashing after the 8.1 update but the restart is faster. didn't have to do multiple 'force' restarts - only 1. still weird. no problem with the iPhone 6 but Yosemite is now doing the same thing with the message that there was a problem and it restarts going through what seems like a reinstall. did Disk Utility>Repair and it fixed a problem. still did it this morning; did Disk Repair but there was no problem. haven't used "Hand Off" yet, but could it have something to do with it?

Oct 24, 2014 4:25 AM in response to jmi2

Did a DFU Restore on Wednesday Morning and has been stable so far, not experienced any crashes/reboots, only installed about 5 apps, loading an average of 2 apps a day at the moment, just in case it crashes I can then remove the app and see if it becomes stable again.

Will post again in a couple of day's, but looking at the fact its been stable for nearly 3 days now, it seems to call bluff on the Apple Stores Genius's and Managers claims that it was a hardware fault, so if I'd not had my wits about me and taken their advice, Apple would have fleeced me for the cost of another iPad either a new one or a refurb, absolutely disgusting Customer Service in my view.

Oct 24, 2014 10:20 AM in response to Star Traveler

Updated 8.1 this morning.. Has crashed/rebooted twice since then. I guess we still have to wait for a fix someday. Until then, there are millions of boat anchors out there !.

Oct 26, 2014 9:27 AM in response to VinceCharming

Guess what its crashing again

DPerl

Level 1

0 points

Oct 26, 2014 12:29 PM in response to VinceCharming

VInce,

HAve you actually tried deleting everything from your iPad, then restoring it as a new IPad ?

And then downloading OS 8.1 while connected to your Mac or PC?

THen, before you resync with your iTunes content, unclick Everything in iTunes, essentially Not putting anything back on the ipad?

Oct 27, 2014 12:09 PM in response to Star Traveler

ipad had a bad day yesterday. did a restore from itunes but did not do 'as new' ipad was even worse this am.. I did delete the GSN casino and the ipad had not crashed once since 8;0AM and it is now 3:10pm.. Maybe that was it?

Let's hope.

Oct 27, 2014 7:08 PM in response to VinceCharming

ok this is an interesting test. let us know how you get on...

I did go to the Apple store today to get them to pass this on to their software engineers. However they were mostly useless in telling me to wait for an update, that may never come. It's definitely not hardware.

I got it down to there being some bad code in the comms. Because it only crashes when I have WI-FI on and when the apps start communicating to the outside world. Twice iMessage crashed my iPad but it happens mostly randomly. My music software crashed it into a boot loop when trying to talk to DROPBOX for example, so that's why I don't think its a rogue app that is causing it because how many people here have CUBASIS!?

With WI-FI off the pad is stable all day.

I think a system restore won't fix it (as people have been saying) as the code still trips up afterwards.

The question is why are some people having this issue and not others. What is the link there?
I was thinking hardware chips but no, if people are getting these issues even with the new iPads.

Oct 28, 2014 2:50 AM in response to DPerl

Hi DPerl, done all of this, even tried it on a Mac and PC I've never used before (The PC had to have iTune installed as it had never even had it on before).

At my wits end with Apple and iOS8 . . . just let me go back to iOS7 ffs

😟

Oct 28, 2014 3:28 PM in response to WillyBill65

nope.. Did a restore again today. iPad just as unstable but not as bad.. I have tried to worn off wifi and the ipad does seem more stable without wifi running. One time, i went to turn off wifi and got a reboot.

So we continue to live with the aborts and reboots and an occasional restore just to keep things running.

As a technical person, I am puzzled greatly about this issue and hopeful that a solution will soon be found.

Msiguana

Level 1

0 points

Oct 28, 2014 3:37 PM in response to Diavonex

I Did everything suggested here. What worked was letting it run on and off, always to an apple then black screen, every ten minutes the entire night. When the battery finally gave out, I recharged and believe it or not, it's worked fine ever since (it's only been two days!).

Oct 31, 2014 7:20 AM in response to VinceCharming

Ok the ipad is still crashing and rebooting, but today I got this displayed on the screen see photos attached :

So anyone out there know what this all means exactly ?

Oct 31, 2014 7:21 AM in response to VinceCharming

Wierd this is, look at the dates its displaying 18th Sept ?

Oct 31, 2014 10:21 AM in response to VinceCharming

Well, in general terms, you got an iOS Kernel Panic. It looks like it was approximately 0.8 seconds into the process and it encountered the problem. I don't read kernel panic logs, but someone who is into kernel panics probably could for you. It looks like the OS had not loaded yet, as it does not even have the version number yet.

The date you see is related to the Darwin Kernel Version ... associated with iOS 8.

If you want to gain a "sense" of what this kernel panic log is about ... and it's only about "impressions" of what it's about, here are some links to start giving you some impressions ...

https://developer.apple.com/library/mac/technotes/tn2063/_index.html

http://books.google.com/books?id=bzZO64m3iS0C&pg=PA340&lpg=PA340&dq=ios+kernel+p anic+log

http://saelo.net/files/attacking_iOS_kernel-1.pdf

http://hostsv.us/books/os_x_and_ios_kernel_programming.pdf

http://www.beijingiphonerepair.com/fix/how-to-check-for-hardware-error-on-iphone -4s-quickly-and-easily/

https://www.google.com/webhp?hl=en#hl=en&q=ios+kernel+panic

AND this "may" be indicative of a hardware failure, again ... "maybe". One of the articles I was looking at said that if a customer brings in an iOS device with a kernel panic log showing up, the support person at Apple usually will consider this (existence of the log) as qualifying for an exchange for a new device.

Oct 31, 2014 10:48 AM in response to Star Traveler

ok very interesting. In IOS 8 go to PRIVACY to see your crash reports

I've got 11 and they are all saying they are from IOS 8, however these really only account for 2 crashes because of the date

its not showing previous crashes so they must self delete every 7 days, as my iPhone only shows the last 7 days too.

it will now be an art form trying to interpret them but at least we can send these reports to Apple.

iPad 2 keeps crashing rebooting after ios 8 update