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iPad 2 keeps crashing rebooting after ios 8 update

Since updating my iPad 2 to ios 8 I have had numerous problems with it, first thing that happened was the accesscibility features came on and would'nt turn off, had to attach to my mac and disable them in itunes, also while this was occuring the ipad 2 kept randomly rebooting, this is still occuring, I have so far done a soft reset and a hard reset, I've done a restore, I've updated to ios 8.2 and still the same things happening, this is starting to get very annoying.

iPad 2 was working fine until this update . . please can anyone assist . . .

Posted on Oct 1, 2014 2:38 AM

320 replies

Nov 5, 2014 9:43 AM in response to WillyBill65

I would say that this was a successful resolution! That was a good deal and now you have a model which will have a longer product life than the one before.

As for the hardware failure ... if the iPad is self-reporting a hardware failure on it's logs, there's not too much to say about it, one way or another. It simply has to be replaced, and that's the end of the story. All in all, with this hardware failure, I would say you came out pretty good!

Nov 5, 2014 10:11 AM in response to DPerl

I seem to have the same problem....sporadic stop and go freezing and then a black screen with the white apple logo for several minutes.

I've never experienced this problem before updating to 8.1

Does apple ahem a fix?

I've never heard of such a problem with any other tablet.

Is Apple recommending going back to 7?

Pete

Nov 5, 2014 10:25 AM in response to Pete Kroner

Pete Kroner wrote:

Is Apple recommending going back to 7?

No, Apple has never gone back to an earlier version, since the beginning of iOS on the first iPhone.

But one thing to be aware of is that at every major upgrade in the iOS there has always been glitches and bugs that require minor updates. And actually that's been the case with every computer company and product I've ever seen in the last 30 years, not to say anything about the iOS in the last 7 years.

What Apple does is take the Apple Support cases to the software engineers to analyze problems and then issue fixes. This kind of process has been going on forever in the computer world ... :-) ...

If you haven't submitted an Apple Support case yet, then do so, and then it can be analyzed and fixed if it requires one. However, they may have a solution for you, but you'll have to find out. At the very least you should have a hardware check, as I've been reading about users here who have had hardware failures on their iPads.

Nov 5, 2014 10:55 AM in response to Star Traveler

Star Traveller, ]

just venting mate, have had it up to here with Apple and I've been down the official channels and been to the Genius Bar etc etc, where they did a reset to factory defaults and it still crashed/looped and they then had to go get a Manager who told me it was a Hardware fault, this by the way was without anyone actually doing anything apart from the reset, no one looking at log/crash files, no one doing any diagnostic's on it, nothing/nada, all I got was "Its a hardware fault, its out of warranty, choice are buy another or see how much we can do a trade in"

So hope you'll understand why I'm venting.

Nov 5, 2014 10:57 AM in response to Star Traveler

Hi again Star Traveler,

the email address I provided was the one given to me by the nice Apple support person on the end of the phone today, so I think its a fairly official contact channel also, all be it a final solution

But thank you for the other ones, which I've already exhausted.

Nov 7, 2014 6:58 AM in response to VinceCharming

I have once more completed a Default Factory Restore of my ipad and disabled the WiFi and stopped every single app be it of Apple origin or other from using cellular data and now my iPad 2 appears to be stable, not crashed for 12hrs . . . . .

Lets see what happens

kent low

Level 1

0 points

Nov 7, 2014 7:03 AM in response to VinceCharming

In fact, you hacking into my account, I did not report that you have a very good, because you misunderstood me hacking my girlfriend, and you come in trouble me busy for a few weeks, you reject it.

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在 2014年11月7日，下午10:58，Apple Support Communities Updates <discussions-updates@apple.com> 写道：

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VinceCharming has posted in the Using iPad community.

iPad 2 keeps crashing rebooting after ios 8 update

Lets see what happens

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Nov 7, 2014 7:05 AM in response to VinceCharming

According to various tech news articles, there is a revision coming out (iOS 8.1.1) that is supposed to address some issues having to do with the older chip in the iPad and iPhone older models. Keep an eye open for that one and see what happens from other user reports. This might be the thing that helps out a number of iPad 2 owners who are still having problems.

Nov 7, 2014 7:08 AM in response to kent low

I suggest you contact Apple Support if someone is hacking into your iPad ...

Apple Support

http://www.apple.com/support/

Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

Contacting Apple

http://www.apple.com/contact/

Nov 7, 2014 7:16 AM in response to Star Traveler

Glad you understood that because I did'nt

Nov 7, 2014 7:18 AM in response to kent low

Kent Low,

you think I'm hacking into your account/your girlfriends account ?

I'm confused, what are you saying I've done?

slumper

Level 1

4 points

Nov 7, 2014 7:37 AM in response to Star Traveler

Saw this. They are putting it to beta now and this is the first time they've done this with a minor update.

Fingers crossed anyway.

iPad still crashing but thankfully not as often as when it first started. I turned it off completely and let it rest for a few days, I think it appreciated that. My ipad doesn't have a cellular connection so its hard to troubleshoot the wifi option.

Nov 7, 2014 7:50 AM in response to VinceCharming

Not really, but I figured Apple Support could have some fun, instead of us ... :-) ...

Nov 9, 2014 11:20 PM in response to Diavonex

Should I just finally throw in the towel and stop spending more money on Apple Products for defectiveness? I have had to replace iPods because Apple wants to charge me the same price for a replacement battery as the price of the ipod, the battery only lasts one year. Yet, I have bought hundreds of itune songs. They don't care, they want to charge me for outrageous battery replacement prices. The adapter cords start wearing out on my iPad within weeks of useage, thus requiring me to buy more replacements for them. Now, the IOS 8 update has caused my Ipad 2 to freeze over and over, causing me to lose stuff I was working on. Why are Apple products so bad when it comes to quality and they treat us like open wallets when it comes to the way they treat us when it is the company's fault. Microsoft has never treated me like this when it comes to their product defects and replacements.

Nov 10, 2014 3:57 AM in response to VinceCharming

Wish me luck for this evening I intend to enter the Apple store and raise the issue of consumer law and the warranty/quality of their products, information about it on their website http://www.apple.com/uk/legal/statutory-warranty/ in short:

"Under consumer law in the UK, consumers are entitled to a free of charge repair or replacement, discount or refund by the seller, of defective goods or goods which do not conform with the contract of sale. For goods purchased in England or Wales, these rights expire six years from delivery of the goods and for goods purchased in Scotland, these rights expire five years from delivery of the goods."

iPad 2 keeps crashing rebooting after ios 8 update