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Unable to locate Office 2011 Autorecovery folder in Application support folder

Dear all,

I am in desperate need for your help. I closed an excel file I worked on for hours and am unable to locate it. I know it is in the Office 2011 Autorecovery Folder, since I can see it in shaded when I try to "save as" another excel file which was also recovered and is in this folder.


I've searched answers on this forum and see that you can supposedly find auto-recovered documents using this path

Click Finder > Go > Hold down the Option key and choose Library > Application Support > Microsoft > Office > Office 2011 AutoRecovery.


However, in my situation, I get stuck in the last step: I am not able to see Office 2011 AutoRecovery in the Office folder. Can somebody save me?


Thanks so much,


Lucile

iMac, OS X Mavericks (10.9.5)

Posted on Oct 3, 2014 6:28 AM

Reply
32 replies

Jun 12, 2015 9:13 AM in response to lulugingembre

I have been on soooo many threads trying to recover my excel file, and this was the one!! THANK YOU SO MUCH!!

I also found that typing:

chflags nohidden ~/Library

into terminal also unhides the library for the username (I was having trouble doing it in finder)

Here's the link:

http://www.wikihow.com/Unhide-the-User-Library-Folder-on-a-Mac


YAY for recovered documents!! Thanks again!

Sep 24, 2015 9:22 PM in response to MLnash

Thank you so much. I did follow your process, but the only files I found were Word Docs. I am looking for PowerPoint. I cut the paragraph I needed and then somehow lost it. Now I can't remember what I had written after hours........I checked to see if I had autosave turned on and I do. Word docs (only three and I must have 10GB of Word Docs), but nothing else. Do you have any other ideas.


Thank you again.

Dec 19, 2015 4:06 PM in response to MLnash

Thank you, thank you, thank you, thank you, thank you. Thank you. I spent three hours last night (the wee ones, as it happens) on the Apple support pages trying to find the location of my auto recovery files--in or out of time machine--with no luck. I finally went to bed furious. I just tried once more and came across your message and EUREKA!!!--there's my missing file! I don't have to rewrite this miserable manuscript. Bless you!

Apr 12, 2016 11:16 PM in response to lulugingembre

Hi Everyone,


I'm trying to locate the auto recovery file for an unsaved word document. I'm on OS X and tried the above mentioned solution : Click Finder > Go > Hold down the Option key and choose Library > Application Support > Microsoft > Office > Office 2011 AutoRecovery.


However, the Microsoft folder doesn't even exist in Application support?! I checked my word settings and it is set up to save documents for AutoRecovery every 10 mins. I've been searching for hours on how to recover the file but can't find anything related to my situation. Hope someone can help 😟


Thanks!

May 23, 2016 1:55 PM in response to lulugingembre

Here's how I did it, only a slight variation of other processes I read here. I went to the Go menu, clicked that while holding down the option key to bring up the Library menu. From there the path was Library>Application Support> Microsoft>Office >Office 2011 Autorecovery


That wasn't the last step. I found a number of documents, including some titled Autorecovery save of Document2 and so on, some Word files ending with .docx, others blank white with no suffix at all. I could tell they were probably the right ones because of the date, but when I tried to open them I got this error message:


Word can't open the file because the file format does not match the file extension.


So I dragged each one out to the desktop. Those with docx I changed to doc. To those with no suffix I added .doc.


AND I FOUND MY FILE!!!!!


Hope it helps someone!

Unable to locate Office 2011 Autorecovery folder in Application support folder

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