Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to locate Office 2011 Autorecovery folder in Application support folder

Dear all,

I am in desperate need for your help. I closed an excel file I worked on for hours and am unable to locate it. I know it is in the Office 2011 Autorecovery Folder, since I can see it in shaded when I try to "save as" another excel file which was also recovered and is in this folder.

I've searched answers on this forum and see that you can supposedly find auto-recovered documents using this path

Click Finder > Go > Hold down the Option key and choose Library > Application Support > Microsoft > Office > Office 2011 AutoRecovery.

However, in my situation, I get stuck in the last step: I am not able to see Office 2011 AutoRecovery in the Office folder. Can somebody save me?

Thanks so much,

Lucile

iMac, OS X Mavericks (10.9.5)

Posted on Oct 3, 2014 6:28 AM

32 replies

Sep 27, 2016 10:32 AM in response to lulugingembre

I know it's late but this might be very helpful for anyone who installed MacOs Sierra.

~/Library/Preferences/AutoRecovery/FILE(autosaved).xls

I installed Sierra and couldn't run any of Microsofts products and the autosaved file wasn't yet indexed by the OS.

After installing a new version of MS Excel i went into recent and found all the missing files there.

Wrote down the dir for anyone having the same problem.

Nov 20, 2017 4:16 PM in response to lulugingembre

Three years late to this thread, but finding this question and answer has just saved my bacon big time. Thanks so much for posting!

Unable to locate Office 2011 Autorecovery folder in Application support folder