my iphone 6 randomly shuts down and restart itself

The same thing happened to my Iphone 5.

I Reset it, restored it and it still just reboots it self.

I Ended up restoring back to 8.1 and the problem was fixed

My software is 8.3 and I have an iPhone 6+ which also has these issues

Having the same problem with my brand new 6 and whatever the newest OS is right now (June 2015). Except for that one useless suggestion to reset (ugh!) it looks like no helpful Apple Support person has responded to this and nobody has any suggestions for solving this problem 😟

post.user_wrote.label:

it looks like no helpful Apple Support person…

It looks like you still have no clue that this forum is user-to-user support, not Apple Support. If you want to deal with an Apple support person, take your phone to an Apple Store Genius Bar.

Same issue. iPhone 6, fully updated to iOS 8.3. Often it reboots without me seeing it happen but you'll know it rebooted when it says "Password required after restarting" or some such when you go to unlock your phone.

One time I caught it right as it happened and the whole screen went blue and then it restarted.

Apple used to have superior products that were more stable than the competition. I hope they come out with a fix for this soon.

the Apple Store said I had corrupt software and said they fixed it. A week later it happened a few times and was fine . Now it happens 10 times AN HOUR AND I CANT get an appointment until Thursday. Wow this thing was big bucks and I expected a better product!

Hi,

I own 2 iPhone 6 + 16 GB running iOS 8.4, even before the last update I seemed to have some issues with them :

1. if i open YouTube on data service and i pass to my home/work WiFi the iPhone will restart. i have experienced this on the new OS a well.

2. if the iPhone is plugged in and i unplug it it will show me (ex: 16%) and if i lock is and open it (without being plugged) it will show me 30% or another percentage.

I have tried to restore them to factory settings and to start all over again without installing the back up, after a few days I experienced the same issue.

PS: both phones have shock proof cases and tempered glass is installed on them.

Hello,

It happens in version 9.2.1 too.

Any solution so far?

//tanhanh

Update on randomly iPhone 6/6s shutting down: Apple seems to be aware of this issue and is currently in the process of releasing a new update. Other solutions to attempt fix, 1.let battery drain completely, then charge to 100%. 2. Plug in your iPhone to your computer (laptop, etc.,), launch "iTunes", RESET your iPhone to factory settings (NOTE: IMPORTANT!! Prior to resetting, do a "backup" of your entire phone). 3. Now, after completion, do a "restore" of back from iCloud, hope this works.