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iPhone 6 Plus Verizon shipping/delivery

Has anybody that ordered their iPhone 6 Plus through Verizon actually gotten their phone yet? or even got a shipping confirmation email and tracking number? i pre ordered my 6 Plus 64gb Space grey on 9/17 and have a ship date of 10/31, my status on verizon still says order is in process.

Posted on Oct 5, 2014 12:38 PM

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171 replies

Oct 27, 2014 9:55 AM in response to Duchateau

Nice Duchateau !


Sounds like your order was identical mine for date, phone model, and estimated ship date.


I'm envious !!!


I finally got hold of someone at Verizon who seemed to know what they were doing. She told me my order wasn't cancelled and is trying to figure what's going on. Claims she'll call me back, so we'll see. The on-line system still shows cancelled, although I'm showing a 'hold charge' against my credit card. At best I suspect I'm back in line, but probably have to wait for the next batch to arrive.


Incidentally - I learned something new today. The lady told me that if I lost my place in line and got bumped to the back - they have a process that they can use to get you put back to the original place. Hopefully I don't need it - but it's nice to know that something like that exists.


I'm a corporate customer (phone plan is through work) - so maybe that's only for corporate.


So I've been talked off the ledge for now, but still waiting to see if I get a call back.

Oct 28, 2014 10:09 AM in response to MinerFortyNiner

So after a little drama, I received my 6+ 128GB Space Gray yesterday. I took the day off work to ensure I was home when delivered. We have a gated entry, so you can't come to the actual front door. However, we have a doorbell with intercom on the gate. I went outside a little after 1:00 & saw a Door Tag from FedEx that they attempted delivery at 12:46. I was livid. I hadn't gone anywhere. The driver never rang the doorbell; my dog never barked. I called FedEx & told them the situation, & they said they would send a request for the driver to make another attempt. About 15 minutes later a manger called me to say that the driver advised there was no way they could come back out. I informed the manger that was unacceptable, as I specifically took the day off & NEED the package today. He informed me he would get back to me. About 20 minutes later he called me back & told me the driver would be back within 30 minutes. Within the 30 minutes they drove up to my house & tapped the horn. Rather than waiting for her to ring the doorbell this time, I went out to her. She was a rude ***** & said, "so you're one of those people who can't live without their phone." I just explained that I've been waiting a long time, & specifically took the day off to receive this package. I also told her it would've been nice had she actually RANG the doorbell when she came last time, rather just tapping her horn. So I'm happy I got my phone, but **** FedEx.

Oct 28, 2014 12:29 PM in response to MinerFortyNiner

A positive outcome for me, and maybe some hope for folks who are fighting the verizon on-line order tracking system.


Ordered the 64 gig grey plus on 9/22. Original ship date was 11/7. Last Saturday (25th) the order started processing, but that's when things went haywire.


I got an e-mail Sunday saying that my credit card didn't process and I needed to call. I talked to a Verizon store on Sunday (the business user call center is only open M-F). They couldn't find my order any more.


The on-line Verizon website showed the order as cancelled.


I called Monday, spoke to the business center. They said the order wasn't cancelled and would figure things out and call me back.


They didn't call back. Today - my order is still showing cancelled on-line.


I called this morning, expecting the worst, but the automated system said 'it looks like you're calling about your order - it's been shipped and arrives today - here's the tracking #'.


I hung up and tracked it. Sure enough - it was on it's way, and it was delivered 30 mins ago.


My order still shows as cancelled in Verizon system and the last 4 of the credit card showing are wrong.


No idea what's going on - but I'd just say - take anything you read in the on-line system with a large rock of salt. It looks like it's not accurate reflection of reality...


And my phone got here 10 days earlier than the expected ship date. Woo hoo !!!


Good luck everyone. Hope you get a similar positive outcome.

Oct 28, 2014 12:40 PM in response to TheChatterboxx

I'm pretty much at the point now where I honestly don't care when the phone gets here. The excitement wore off about 3 weeks ago. I've been waiting since I ordered this thing 9/18...so what's another couple of weeks? I'm kind of over it...when it gets here I'll set it up, get a case for it and go on about my business. Not even excited for it anymore.😟

Oct 28, 2014 8:58 PM in response to stephenm94

Ordered iPhone 6+ 64GB Silver on 9/20/14 from a local Verizon store. Store clerk assured me that it would ship on or before 10/31. Now the Verizon tracking site says still processing with shipping target date of 11/03. I have my doubts as to whether that will happen, having read four pages of similar stories. What I can't figure out is how some people who ordered similar models MUCH later have them already. Verizon and/or Apple--that stinks. . . My iPhone 5 is going nuts--trying to milk it for a few more days.

Oct 29, 2014 4:10 AM in response to stephenm94

I ordered my Gold+ 128gb on 10/07 from a corporate Verizon store. On Saturday the 25th I noticed my order date changed to 10/25. I kept monitoring my bank account and my order status. When I checked yesterday and nothing still had happened, I contacted Verizon. The lady stated that a hold was placed on the order, she gave me a number to call and the commands to bypass the automated system. When I got to speak with someone the guy said there was no credit card # on file. How could that be, when the guy at store swiped my card? Anyways, I resubmitted my card # and my ship date remains the same and he ensured me that I would have an email in the next couple days with a tracking number. Anxious to see. My order was processing yesterday and today it doesn't say anything, but the payment has been processed. Here's to hoping it gets shipped today.

iPhone 6 Plus Verizon shipping/delivery

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