Apps disappeared from "Use Cellular Data For" after iOS 8.0.2

I am with the same problem on iOS 10.2.1, and as I researched, apple doens´t care too much for this problem, I have no idea what to do now, if I wait for the next software update or try to erase everything in my phone and start all over again, but it'd awful as I have this iPhone 6 for almost two years, and everything is there.

I am with the same problem on iOS 10.2.1, and as I researched, apple doens´t care too much for this problem, I have no idea what to do now, if I wait for the next software update or try to erase everything in my phone and start all over again, but it'd awful as I have this iPhone 6 for almost two years, and everything is there.

I reset to factory mode and this did not resolve the issue; only some of the apps reappeared under cellular settings. This was a week ago, and I haven't backed up my phone since b/c I was hoping I could find a solution, and back up without a full loss of data.

In the meantime, I'm back to paper & pencil calendaring, record keeping, etc. until I decide to stick w/ a phone that cannot take further updates, cannot keep up with professional and personal tasks, and might function if I delete and restore all apps, or shelling out an outrageous amount of money for a newer phone, knowing that I'll face the same situation in as early as 2 years if I choose the iPhone 6.

I'm posting all of this for 2 reasons: one, so that others know that restoring does not resolve the issue, and two, to vent frustration about paying so much for something that will become obsolete so quickly.

Three weeks ago, text messages and contact names disappeared from the phone. I googled the problem and realized there was an update (the phone didn't notify me as it had with previous updates). The phone wouldn't take the update. I deleted apps to increase storage to make room for the update, and after several other troubleshooting attempts (for example, updating from iTunes instead of wireless), I took the phone to the Genius Bar. They were able to push the update through but not resolve the issue of the apps not showing under the cellular settings.

A follow-up call from Apple advised resetting the network. No success. Next was a resetting of the phone, which lost more settings than I was told/realized. Then came a transfer to a supervisor, who advised restoring the OS on the computer. This didn't work, and now the phone wouldn't back up. 3 hours later, I was advised to contact Sprint.

After an hour with Sprint, I was advised to take the phone in to a service center to have them back up and restore the phone.

Before going to Sprint, I went back to the Genius Bar who checked the OS and the update, retried both resets, and suggested restoring the phone to factory mode. They also suggested the problem might be with an app.

Sprint checked the phone and said it wasn't a Sprint issue.

Apple also said that the iPhone 5 will not be supported with further updates...

My daughter has this same problem, starting with the loosing of contact info in her 5s.

She has already tried most of these steps. And had the same results.

Please keep the community updates if there is a solution found.

I have this problem as well in iOS 11 beta 4. Most of the apps appear but some are missing. I tried going to the app settings and other settings on my phone with no avail. Hope they fix it when iOS 11 officially releases.

i would like to ask if you already resolved this problem. im facing this bug right now and its kinda frustrating not to use apps for cellular data. thanks

thanks for the info pau.

i laso have 4s before and theres no problem with with. but after i restore it to new device it got the same problem just like my 5s. im trying to restore it from 1 computer to the other but still it has the same problem.. well ill just try to live with it hoping someday they will fix this bug. thanks again

I'm experiencing the same bug with iPhone 5 on IOS 8.1.3. Everything is fine on my iPhone 4s with 8.1. I found another thread referring to the problem here: My iphone 5 8.1.3 cellular data app only facetime and passcode issue.

I'm having the same issue with my daughters 5c. I updated the phone to iOS 8.3 and completely reset the phone. The upgrade failed (as usual) so I had to do a complete restore and setup as a new phone. That didn't solve the issue. Under "Use Cellular Data for" only Facetime and Passbook show up. No other apps are listed.

Her phone has been using excessive data, and disabling all cellular data isn't a fix, it's a crappy workaround that isn't acceptable. My family has 5 iPhones, and only the 5c uses excessive data and only the 5c won't allow me to control cellular usage for individual apps.

@AlwaysBreaking I may have stumbled onto the solution. I think each app needs to be used or engaged with the cellular connection before it is registered in the Cellular usage database for the phone. So if you have a newly refreshed phone you may not see any apps until they have each been used with the cellular connection. I noticed that all of my apps are now listed in the Cellular usage tab and are available for switching off because I have used and fully setup each app i.e. logged in, configured settings and preferences etc. Let me know if that solves the problem. I think it just takes a bit for the phone to register each app in the cellular database but only after they have been opened, set up, and used with the cellular connection. That's my theory anyway🙂

@soulbrother77 - so far that doesn't seem to work. I tried opening a couple of apps, but they never showed up under "Use Cellular Data For". I'm going to let my daughter use the phone for a day or so and see if they show up. In the meantime, I'll be forking over more money to AT&T to upgrade my data plan in the hope that I don't go over and get hit with overages charges, like I did last month.

Again it's just a theory and I may have just gotten lucky with my latest iOS install but I don't think it will be instantaneous with the apps showing up. It may take a few days and you may also have to reboot your phone. I hope Apple come out with a sure fire fix to the issue.