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Since update IOS 8, phone won't ring, no missed call and then I see voicemail notification

Since the most recent update to IOS 8, my phone is not ringing and then their is no missed call notification but I will see a voicemail notification

iPhone 5s, iOS 8

Posted on Oct 7, 2014 11:15 AM

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Posted on Oct 7, 2014 11:28 AM

Do you see a crescent moon at the top right next to your battery on the home screen.


If you do that means you have do not disturb on.


settings - do not disturb - off


or swipe up on your home screen and click on the moon icon to turn it off.

37 replies

Dec 5, 2014 10:23 AM in response to Paige0307

My phone was not ringing when the screen was locked, but working fine when it was unlocked. I tried all the obvious fixes, but none worked. I had also noticed a little phone symbol with little dots under it, next to my battery charge symbol, on the upper right of my iPhone 5 screen. This apparently meant that some teletype setting was on. Under settings, I went to phone, and turned off TTY. The symbol disappeared and my phone now rings when the screen is locked. Hope this helps someone.

Feb 14, 2015 8:17 AM in response to katie 1

This is not a sound issue. It is either a software issue or a carrier issue. Try reseting network settings. Settings > General > Reset > Reset Network Settings. If this doesn't work the way to figure out if it is software or not is a restore. Backup your phone to iTunes or iCloud then restore using iTunes. If after the restore it still isn't working contact your carrier.

Mar 3, 2015 4:32 PM in response to katie 1

I was just having the problem just five minutes ago. my sister texted me saying "Why are you ignoring my calls? "I didn't have any missed calls. We both have iPhones. I called her on her phone and she answered. She try calling me back but my phone didn't ring. She then tried to call me from her house phone and my iPhone did ring. This has happened before.The weather here is lousy right now maybe that's it? I don't recall what the weather was like when this happened before. I'm glad I found this thread at least I know I'm alone.

Since update IOS 8, phone won't ring, no missed call and then I see voicemail notification

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