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Since update IOS 8, phone won't ring, no missed call and then I see voicemail notification

Since the most recent update to IOS 8, my phone is not ringing and then their is no missed call notification but I will see a voicemail notification

iPhone 5s, iOS 8

Posted on Oct 7, 2014 11:15 AM

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Posted on Oct 7, 2014 11:28 AM

Do you see a crescent moon at the top right next to your battery on the home screen.


If you do that means you have do not disturb on.


settings - do not disturb - off


or swipe up on your home screen and click on the moon icon to turn it off.

37 replies

Jul 4, 2015 6:11 AM in response to UK-Max

This just happened to me when I upgraded to IOS 8.4. There is a setting that I think is the problem in the Do Not Disturb area Silence section. It says Always or Only when iPhone is locked. It says that incoming calls will be silenced. There is no way to turn this off... It seems that the 8.4 release may have introduced a bug...

Jul 10, 2015 2:32 PM in response to rcancill

rcancill wrote:


This just happened to me when I upgraded to IOS 8.4. There is a setting that I think is the problem in the Do Not Disturb area Silence section. It says Always or Only when iPhone is locked. It says that incoming calls will be silenced. There is no way to turn this off... It seems that the 8.4 release may have introduced a bug...


No I don't think the Do Not Disturb setting mentioned is the problem. For me Do Not Disturb is turned off and Silence "Only when iPhone is locked" is also checked but I am no longer having the problem. For me the problem was simply that the mute switch on side of iPhone 5 was switched on.

Aug 2, 2015 9:56 AM in response to RickyRocket

Hi, I also had this problem, and it seems to be fixed now: http://www.thecellguide.com/iphoneringissue.php


Settings > General > Accessibility > Scroll to assistive touch and turn it on.

Then you will have a white circle in a black square icon. Tap on the white circle > Tap on device > Tap on mute/unmute.

Make sure you leave it on unmute.

I hope this helps someone else 🙂

Since update IOS 8, phone won't ring, no missed call and then I see voicemail notification

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