iPhone 6 iOS 8 Voice Control comes on randomly while using headphones, how do I disable??

I already disabled Siri from Settings > General > Siri


This is really annoying, it stops my music and I try to navigate on the phone and the Voice Control screen appears and doesn't want to go away. Help please!

iPhone 6, iOS 8

Posted on Oct 8, 2014 7:16 AM

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Posted on Dec 21, 2014 6:22 AM

Been dealing with this issue since getting new iPhone 6 a few weeks ago. None of the settings has worked for me. The issue seems to be in the use of headphones that have a toggle feature built into the headphone that allows you to control the play/pause settings on the phone. I currently use Skull headphones and any slight movement around the phone jack (without pushing the button) creates an issue. Anything from the speed of voice, automatically turning on voice control and the static on the line all appear to originate from the interface with the headphone.


I switched to another set of headphones that don't have this feature and I can swing the headphones all day and doesn't replicate any of these other issues.


This appears to be more of a hard wear issue and not in the IOS. Maybe they can turn off this control interface but none of the current setting options address this issue. Upgrading to a new set of headphones rather than waiting for Apple because theee are the main features I want from my phone other than phone, web, and business apps.


I really have found the quality of Apple products to be getting worse over time. I should get compensated with free iPhone bucks for the cost of the new headphones

81 replies

Sep 15, 2015 12:35 PM in response to Equinox83

Similar issues, iPhone 5s, iOS 8.3 ... Siri started popping up constantly without my asking. I eventually found a way to turn Siri off ... but then Voice Control started popping up ... phone became unusable. Found this thread and applied everything advised here ... still no luck.


I don't use head phones often but when I do it's always the Apple earbuds, so no issue there with metal-to-metal contact.


Finally out of desperation, I restored from a 5 week old backup, then upgraded to iOS 8.4.

Voice control popped up just 1 time after that ... but then has disappeared and hasn't reappeared since (that's 2 days ago).

I now have Siri turned back on ... and still no popups ... so I'm back to happy


So now I'm thinking that Apple fixed this issue in iOS 8.4 ... and the 1 time popup triggered the OS to isolate and block this virus, on my device.

Hanging on to that thought for now anyway ... but wanted to relay this message, in case it alleviates someone else's pain.


Good luck,

F.

Nov 30, 2014 1:40 AM in response to blonde_fury

I had the same problem. Random activating of Voice Control (without headphones using), no possibility to disable it. Navigation worked in this mode (1x tap = choice, 2x tap = click ) BUT only in Voice Control menu... not worked. When I tapped twice to disable Voice Control, slider turned back to on in second 😟.

I restored my iPhone from Mac, it helped (I had to disable Find my iPhone in iCloud settings in iPhone, it was annoying to enter the password by 2x tap mode for each click 😟).


iPhone 6, iOS 8.1.1

Dec 4, 2014 10:01 AM in response to johnfromtimonium

Thanks for information.


As I wrote earlier, my verified advice as a temporarily solution up till the solution from Apple support is:

1. Restore the iPhone from backup (created before this issue occurred, if possible)

2. Deactivate Settings > General > Siri > Siri

3. Deactivate Settings > General > Accessibility > VoiceOver

4. Deactivate Settings > General > Accessibility > Accessibility shortcut (bottom line) > = not chosen VoiceOver (= by triple tap) !

5. Deactivate (temporarily) Settings > Touch ID and password > deactivate iPhone unlocking (by Touch ID)!

Probably I am wrong but IMHO it looks like any problem with Touch ID, iPhone unlocking by Touch ID and VoiceOver activation by triple Home button tap ....

Sep 23, 2015 3:36 PM in response to juliannam225

Well just got my iPhone 6 and tested the iOS version 8.1 or something. When in general>accessibility>accessibility shortcuts, i turned voice control on. That was it!!! From that point the iPhone felt like it was possessed!! Any attempt to switch voice control off was a failure so not only that the voice control was repeating every thing i was doing like reading full menu locations, but the menu navigation was a nightmare. i had to first select the submenu, the voice would read it out, scrolling was ONLY possible with 3 fingers in this mode and was very faulty, and to advance in the menu structure you had first select something and then double tap on anything. When i finally got to voice over in one section of the menu, i turned it off and it turned back on immediately all by itself. All that with double taps and with the voice reading every single thing, stating the full menu location loud without being able to turn it lower.



So, for me, that's it with apple products. This is unacceptable. I even went to general > reset > reset all settings, all going through double taps with the voice confirming every action i was doing in detail and the iphone restarted with all the voice singing to me over and over again. That was the most annoying experience i ever had with any electronic device. So the reset all settings didn't do it! why's that? So then i had to go for the next available choice which was Erase all content and settings, and that did it. Thank you apple for the amazing experience. I will never go through that again and i almost fear now buying a new product from you.

Jul 14, 2015 5:15 AM in response to petitetype

Thanks for the link, but aw man, I'd have to pay $8 in shipping just to get those to my place in Canada. 😢 And there's no guarantee that they'd solve my issue!


Anyway, I'm suffering from the same problem as the rest of you, just check my post in another thread about this issue. My beloved JLab earphones work properly with every smartphone in my house except for my iPhone 6. Other headphones work fine with the iPhone 6... everything except the JLabs! It's seriously perplexing at this point. The issue started when I updated a free video downloading app and used it for the first time in a long time. After downloading a video, Voice Control kept coming up every time I accidentally shifted my earphones' cable and static sounded. After that, it just kept happening over and over whenever I had my JLab earphones plugged into my iPhone. I used Isopropyl alcohol to clean the phone's audio port and the JLabs' audio jack, but it didn't have any effect on the static. So I switched to using the horrible plastic Apple Earpods because I don't get the static with them. I hate them so much. 😟


Unfortunately, the only other earphones I have with a built-in mic (volume control) are the Apple Earpods, which work 100% with my iPhone 6, obviously. Even a pair of cheap Chinese knockoff Apple earbuds I bought from a shady online stork work with the iPhone, but not my JLabs! Even the horrible built-in mic works. I'm so frustrated right now.


I tried my OEM Samsung earphones with the iPhone 6 (the standard ones that come with Samsung Galaxy phones), and yup, they work, but the built-in mic doesn't work.


However, I noticed something about my non-JLab earphones. None of the other earphones/headphones I tested with the iPhone 6 have a metal base at the jack like the JLab earphones do--they're all plastic there. So I'm convinced that's the problem right there. The metal collar/base/whatever is creating static when it comes into contact with the iPhone's audio port. The other earphones don't have this issue because they've got plastic where the JLabs have metal. I'm going to look to see if I have other earphones or headphones similar to my JLabs and I'll test them with my iPhone and report back with pics, but I don't think I'll figure out anything new.


Fact is, this issue shouldn't even be happening. I have a variety of Samsung devices and they work fine with the JLabs. No static whatsoever. I'm convinced Apple is doing this on purpose, to increase sales for their uncomfortable, overpriced OEM earphones.

Oct 8, 2014 7:50 AM in response to blonde_fury

I have a similar trouble sometimes, I am using Samsung headphones with my iPhone. Sometimes Siri will randomly activate - it might only be once or twice, it might be every 2 seconds. Sometimes, I also hear a clicking noise in the headphones.


I have found that if I insert the headphone jack aligned/rotated a certain way it does not happen. Or at least, doesn't happen anywhere near as much. It must be that the connectors on the jack are slightly different to the port?


Either way, a very frustrating issue! Is anyone else having the same trouble?

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iPhone 6 iOS 8 Voice Control comes on randomly while using headphones, how do I disable??

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