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iPhone 6 iOS 8 Voice Control comes on randomly while using headphones, how do I disable??

I already disabled Siri from Settings > General > Siri


This is really annoying, it stops my music and I try to navigate on the phone and the Voice Control screen appears and doesn't want to go away. Help please!

iPhone 6, iOS 8

Posted on Oct 8, 2014 7:16 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2017 7:15 AM

User uploaded fileUser uploaded fileIt was absolutely driving me insane so I did the isolating tape thing and it works perfectly now! Thank you for that!

Just for the people that hasn’t really notice the metal part that makes the difference for comparison reasons I am posting pics

The white one is an apple headphone which never stopped working.. thanks again!

81 replies

Dec 3, 2014 5:35 PM in response to johnfromtimonium

Same thing is happening to me! I disable siri and voice dial and ever since sunday voice control won't shut up! Im in school and every minute voice control would pop up and randomly call somebody or play music! I have to turn off my phone until i need to use it, which is annoying because i can't get notifications or anything. I don't get why this is a problem because i have the iPhone 6 and its new so it shouldn't have any problems yet, so i am frustrated, especially since i can't use it unless i want voice control to interrupt every two seconds.

Dec 4, 2014 9:06 AM in response to johnfromtimonium

Spoke with Apple Support. No grins. Here's where things stand.


1. They are aware of the problem and are looking into a solution.

2. They asked that I do a full Restore to isolate whether it's a hardware of software issue. I explained that since this problem affects both 5S and 6 phones, and that since the problem didn't occur until the update was released, that pretty much puts the focus on the IOS update. They agreed.

3. They recommended that I don't listen to podcasts in my headset until they come up with a solution, and that if I need to listen to podcasts while driving, find another way to listen.

4. They'll let us know when they have a solution.


I also said that I don't mind passing along what I learn but that I really didn't intend to be an Apple spokesperson, so would they post something on this forum addressing the problem? They said... well, nothing, really. Not no, yes or maybe. So this is probably the only time you'll hear what Apple has to say.

Dec 4, 2014 10:01 AM in response to johnfromtimonium

Thanks for information.


As I wrote earlier, my verified advice as a temporarily solution up till the solution from Apple support is:

1. Restore the iPhone from backup (created before this issue occurred, if possible)

2. Deactivate Settings > General > Siri > Siri

3. Deactivate Settings > General > Accessibility > VoiceOver

4. Deactivate Settings > General > Accessibility > Accessibility shortcut (bottom line) > = not chosen VoiceOver (= by triple tap) !

5. Deactivate (temporarily) Settings > Touch ID and password > deactivate iPhone unlocking (by Touch ID)!

Probably I am wrong but IMHO it looks like any problem with Touch ID, iPhone unlocking by Touch ID and VoiceOver activation by triple Home button tap ....

Dec 9, 2014 5:19 AM in response to Peter Toma

I Figured out the problem. I got the app trivia crack and ever since then siri/ voice control was out of control. I deicided to delete the app and it turned out to be the problem! Nothing wrong with the iphone just the app had some bug. I know trivia crack crashed some other phones as well so im glad i figured it out. Phone is perfect now. apple should still make something to turn off voice control though

Dec 21, 2014 6:22 AM in response to blonde_fury

Been dealing with this issue since getting new iPhone 6 a few weeks ago. None of the settings has worked for me. The issue seems to be in the use of headphones that have a toggle feature built into the headphone that allows you to control the play/pause settings on the phone. I currently use Skull headphones and any slight movement around the phone jack (without pushing the button) creates an issue. Anything from the speed of voice, automatically turning on voice control and the static on the line all appear to originate from the interface with the headphone.


I switched to another set of headphones that don't have this feature and I can swing the headphones all day and doesn't replicate any of these other issues.


This appears to be more of a hard wear issue and not in the IOS. Maybe they can turn off this control interface but none of the current setting options address this issue. Upgrading to a new set of headphones rather than waiting for Apple because theee are the main features I want from my phone other than phone, web, and business apps.


I really have found the quality of Apple products to be getting worse over time. I should get compensated with free iPhone bucks for the cost of the new headphones

Jan 29, 2015 6:42 AM in response to blonde_fury

So I think I found a solution.. I was having the same problem and isolated that it had to do with my third party headphones... Put some tape around the top of the headphone plug so that the metal part doesn't contact the top of the iPhone headphone jack. After I've done this I haven't had the issue any longer... It seems like the metal part touching the outside of the iphone jack is triggering Siri/Voice Control.

Feb 2, 2015 11:03 AM in response to ShaneLK7

I found this thread last week and refreshed this morning to see ShaneLK7's post. It's been frustrating to say the least, good headphones are not cheap and I wasn't interested in replacing mine.


After seeing it I compared the plug on my problematic headphones to Apple's. I noticed on Apple's the metal in the plug continues into plastic, with none going 90 degrees to the pole/plug metal itself. However, on my problematic headphone plug (and all the audio cables I have) the metal expands out a bit at the very end, 90 degrees to the main pole/plug.


After seeing ShaneLK7's post, it made me wonder if that metal was coming into contact with the phone and changing the signal to trigger voice control.


I cut a small piece of electrical tape and just pushed the metal plug through it (punching a hole), essentially creating more insulation since there's enough metal to make the required contacts. Since doing that, my headphones are working great again no matter what I do. No one has noticed when I've been on phone calls.


I'd rather Apple allow us to shut off voice control again, but for now this might just do the trick.

Feb 3, 2015 5:01 AM in response to Apus44

Glad I found this post, I thought I was going crazy. Recently upgraded from an iPhone 4 to an iPhone 6 exactly 14 days ago. It was a few days before I had a chance to listen to some music on my phone but when I did I the voice control feature kept interrupting my music in pretty much exactly the same way which has been described by others on this thread.


I had assumed it was a problem with the headphones so it was only when I purchased a new set of headphones and no sound was coming through on one ear I realised there must be an issue with the phone itself. I tried it with another pair of headphones same problem. However I tried it with the apple head phones and a pair of headphones that do not have any sort of control (to skip songs/change volume) and it works. So clearly there is an issue either with Apple's hardware or software or both.


I'm not exactly sure what to do as I have only had the phone for 2 weeks I am inclined to return it and cancel my contract till they fix the issue. For a brand new phone which is less than 6 months old I shouldn't have to deal with this!

Feb 5, 2015 10:11 AM in response to johnfromtimonium

Pretty darn inconvenient. It's clear that Apple does not have a handle on iOS 8 stability issues. In general, I've found that iOS 8 behaves more like Android than iOS 7 with regards to strange and painful things randomly happening. I've run into numerous issues just trying to play music. I'll be using music playback options that don't involve Apple in the future.


Maybe they should skip iOS 9 and just fix iOS 8? 😁

iPhone 6 iOS 8 Voice Control comes on randomly while using headphones, how do I disable??

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