My Epson XP-710 Series, printer/scanner: I can see the drivers but not the software - where is it?

Hi again

I got to the UK site of Epson. I have downloaded lots. But I can only find EPSON Scan (v4.001) 29-Oct-2013 17.53 MBs. I can't see Epson Scan Utility (version 4.0.0.0.1EN). And, on the UK site I can only see EpsonPrinter.pkg. I can't now even see v218.dmg; must have trashed it somehow. Are epsonprinter.pkg and v218.dmg different versions of the same thing? I can no doubt find v2.18 again, but I can't see it on the epson site. I may be solving all this, but not quite yet. Please get back to me.

I have already downloaded epson377574eu.dmg and when I double click on it I am taken to an icon, ie, EPSON Scan.pkg, and when I click on it I am taken to 'Welcome to the EPSON Scan Installer' not to your Epson Scan Utility 4.0.0.0.1EN. I can scan okay.

I have downloaded all the files (correct terminology?) from Epson.co.uk (not USA):

http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/overview/1 2463

I cannot see either Epson Scan Utility 4.0.0.0.1EN, or, EpsonNet Setup_WW__371_31.dmg in the official Epson site above. What am I doing wrong do you think?

There appears to be an Artisan 710 in the US, but my UK one is called Expression Premium XP-710. Are the two the same or are we getting them mixed up do you think. I'm all out of ideas, but would like to hear what you think. I am quite a dummy on computers.

Night for now. Helen

I forgot to ask, do I need v2.18, the driver if I recall correctly. You tell me there is a 2.2, but I can't find it and my mbp tells me 2.18 is up to date. I did re-download it, but it is not in Downloads, or Applications; in fact I can't find it, but it may be here somewhere. Can't find it even by searching in Spotlight.

I wish I could tell you how 'I' have fixed this ongoing problem, but I can't. I gave up and went back to PC World with both the printer and my mbp. Both were taken behind the counter where I could not see what was going on. The shop assistant told me that he attached the usb from the printer to the mbp; and on opening the lid on the mbp, the opening screen began by asking him a question regarding downloading all the bits and bobs the printer needed. He agreed and it all occurred by magic. I told him of all the problems I have been having and he could not tell me why he found it so easy. I wish I had seen all that he saw. It did take about 60 mins though; I walked around the shop and even went shopping while I waited. I find this all a bit strange; I even asked if I had inserted the usb into the correct ports, but the printer and the computer only have one each anyway (the first port on the computer has the receiver for the mouse constantly in place). He did connect via airport, so maybe this is why it all happened automatically. But then again at the start I used airport and only changed it on reading in these communities that airport prevents draft printing. I like using draft when needed but am now dubious about changing anything. I cannot find any downloaded Epson drivers or software, like I did before; but I think apple do this without this need (or something like that). Anyway, he used apple not epson. Epson seems to have more software, e.g., for photos and printing onto CDs etc, but none of this in now on my pc. I suppose I can download it separately, but surely Apple should provide this? Not too sure, only know I now don't have these options. I can live with just print and scan, but would like the draft/greyscale option. I think I just need to go into print/scan via preferences and replace AirPrint with the epson option. Thank you for all your advice. Enjoyed our chats.