Turn off audio descriptions for Netflix on Apple TV

you can turn off the audio description using your apple remote. While the movie is playing, press the upper arrow button, a screen will appear, hold down select button, then scroll over to audio and select "English"o

OK i figured it out. If you are watching Netflix on your Apple TV, during the episode or whatever you're watching...press the ENTER key once to pause the tv. The Circle in between up, down, left, right. Then HOLD DOWN the center button for one second and a subtitles box will appear. You'll see Subtitles, Audio, Speakers. Select by pressing UP and RIGHT to the AUDIO section. There, it should say English and English - Audio Description. If Audio Description is selected, simply toggle to Audio>English...Press Enter. Problem is solved. No idea why this started happening all of a sudden but this will correct it.

Select show>Pause show with circle/enter/pause/select button> Hold down the same button for One second while show is paused>New Window appears>Toggle to Audio>Select English (it will be set to English Audio Description) if you're having this issue>Press enter button again on English (no audio description) and you'll be set.

On your Mac, simply select the boxes in the bottom right of your playing episode. it will look like the CC box you'd normally see. Turn it to English. Not English audio description.

hope this helps! it worked for me right away.

This solution worked for me, held the center button down on Apple TV remote, then "subtitles" "Audio" options popped up, and sure enough under Audio, English- Audio Description was turned on, to fix the issue I just clicked on English.

Might be late for this post but if there's someone still having the problem with the Audio Description IS NOT ON NETFLIX is on your device .... Go to settings click on general and to accessibility scroll all the way to the button to Media and TURN OFF Audio Description !!

close any apps after that and should work fine after !!

So, while you are correct, I was trying to figure out why some shows had this issue and others didn't. What started thus search for me was "River". But the show before that wasn't an issue. First episode of River and I'm getting a detailed description of the Netflix logo... Then I went to Luke Cage where it was NOT a problem. I hadn't yet changed any setting or options. But what I noticed was that on River, the first audio track available was the descriptive track. On Luke Cage the first was regular audio. Second track was descriptive audio. It seems that however Netflix or whomever programs the audio, if the first is descriptive you'll have to change to the regular track. If however, the first track is the regular audio, you should be fine. Hope this helps!

I had the same thing just start happening while watching Jessica jones. The only way to stop it is to go to the audio drop down menu. On older Apple TV press up arrow then choose audio and select English for some reason it defaults to English-audio description ad. On newer Apple TV put your finger on touch pad and wait until it says swipe down for info on top of screen swipe down then choose audio and change to English. Must've been an update to the app recently because this is the first day I've seen this.

I am having the same problem where the audio description comes on by default when its available. I turn it off, and then the next time i start a video, i get it again (apple 4 gen). As someone said earlier, it may default to it if it is the first track..... if that is the case, that is such a poor design and needs to get addressed.

Mines doing the same thing, and I was able to shut it off by changing the language to English. That being said, I have to do it on every episode and it’s really annoying. Does anyone have a permanent solution?

I have tried and tried to fix this issue. It starts every episode with the AD even when I turned it off in Apple TV settings. I did it all again and then restarted my Apple TV. Maybe this time I fixed it. We’ll see when a new episode starts.

Keep pressed OK when netflix is playing and a screen will come up with subtitles, audio option etc

Disable the subtitles and you are good to go

Any news? I'm having the same issue. In my case, it's the second season of New Girl. My Apple TV is running the latest software 7.0 (6897.5).

Ah!! I was watching New Girl too!! First two or three episodes had the problem - maybe it's not due to devices at all! Time to report to Netflix...

Not true - the afflicted episodes play without the audio track if you use a different device.

I stand corrected. Let's wait and see if and how Netflix responds.