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App store icon shows 21 updates but no updates avail

I have an iPhone 5 with software up to date. The app store icon shows 21 updates available but when I open the app store it has "update all" under intensified. I tried syncing with my computer (iTunes), turning off and back on... etc. The icon remains with the 21 showing in the upper right corner and the 21 also shows on the updates tab along the bottom of the screen when I open the app store but still "update all" is under intensified. How do I fix this?

iPhone 5, iOS 8

Posted on Oct 11, 2014 11:00 AM

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Posted on Oct 11, 2014 11:49 AM

SAme issue. Just started. Last successful update was 10/9. My ipad 2 and 2 Iphone 5’s affected. Running IOS 7.04

27 replies

Feb 21, 2015 12:36 PM in response to freddymac

This thread is getting old -- last previous post was in Nov 2014


I just experienced (on Sat, Feb 21, 2015) this same issue of the iOS App Store icon showing a number indicating updates are available, but when I go to the App Store, I can't update anything.


This occurred on a new iPad 4 Retina which I had tried to setup by doing a restore from an iPad Mini I had backed up in iTunes. This seemed to be a easy way to get all of my apps downloaded on the proper screen in the proper groups. The restore appeared to go well.


After finishing in iTunes is when I noticed the App Store icon issue.

I have tried all fixes offered in this thread, but to no avail. I must have killed the App Store app and restarted my iPad at least 5 times.


After have tried everything in this thread and other fixes found from an extensive Google search, I gave up.

So, I reset my iPad, and did a manual selection and organization of Apps in iTunes.

Now, the iPad is running fine -- no issues.

Oct 13, 2015 12:57 PM in response to rishi.osatwal

Tapping to refresh has not helped mine (5S, 9.0.2 iOS). I am still showing a notification of 2 apps needing updating. The Update All is grayed out and the the usual "Update" button is showing "Open". I have reset my phone a couple times but with no success. The apps in question are UPS Mobile and Starbucks.Yes, I have tried tapping the "Open" button in hopes it was mislabeled and working; however, it is correct, it actual opens the app.

App store icon shows 21 updates but no updates avail

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