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Health app on IOS 8 not working

I recently upgraded my iPhone 5 to iOS 8 and the Health App is not working. when i click on it, it opens, but nothing happens, it is empty, and there is no data in any fields. I can't figure out how to get it to work.

iPhone 5, iOS 8, Health App

Posted on Oct 12, 2014 10:19 AM

Reply
35 replies

Oct 13, 2014 6:39 AM in response to tonefox

Hi Tonefox

The first thing I originally did was read the manual. Unfortunately there is not a single clue as to how to activate the health app or turn it on. Here's the entire chapter:


Your health at a glance

25




Use the Health app to keep track of your health and fitness information. Enter data for key parameters, or let the Health app collect data from other apps and devices that monitor your health and activity. You can even share specific data with selected apps, and through apps with some health care providers. And, Health can display important contact and medical information on the iPhone Lock screen for someone attending to you in an emergency.

Tap any item to see details.

Make emergency medical info viewable on your Lock screen.

Connect devices that update your exercise or medical status.

See all available data, control data sharing, or add to the Dashboard.

View selected health and fitness data.




WARNING: iPhone and the Health app are not medical devices, see Important safety information on page 168.




120


Collect health and fitness data

Enter your own data. If the parameter is in your Dashboard, just tap it there, then tap Add Data Point. Otherwise, tap Health Data at the bottom of the screen, tap the parameter you want to update, then tap Add Data Point.

Collect data from a device. Follow the instructions that can come with the device to set it up. If it’s a Bluetooth device, you need to pair it with iPhone—see Bluetooth devices on page 41.

Collect data from an app. Follow the instructions that can come with the app to set it up, then watch for a sharing request where you control whether data is shared with the Health app.

Stop app data collection. Tap Sources at the bottom of the Health screen, then select the app in the Apps list. Or tap the associated parameter in your Dashboard or in the Health Data list, tap Share Data, then choose the app under Data Providers.

Share health and fitness data

Share data. Follow the instructions that can come with the app or the device to set it up, then watch for a sharing request where you control whether data is shared by the Health app. For example, your health care provider might provide an app that sends blood pressure updates to your doctor. You need only install the app, then allow the Health app to share blood pressure data when prompted.

Stop sharing data. Tap Sources at the bottom of the Health screen, then select the app in the Apps list. Or tap the associated parameter in your Dashboard or in the Health Data list, tap Share Data, then choose the app under Share Data With.

Create an emergency medical ID

Your iPhone can display important contact and medical information on the Lock screen, where it’s available for someone attending to you in an emergency.

Note: Anyone with physical access to your iPhone can read the information you include in your emergency medical ID.

Set up your medical ID. In the Health app, tap Medical ID in the bottom right of the screen. View your ID. When you wake iPhone, slide to the passcode screen, then tap Emergency. Prevent viewing. Tap Medical ID, tap Edit, then turn off Show Medical ID.

Health app on IOS 8 not working

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